Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

London Bridge Auto did a great job and provided me with Military discount. Thank you!read more

I needed the car to be inspected. They had the car for an hour. They do ask permission to fix…read morethings if needed. They do recommend service if something needs repairs or replacement. I feel their service might be on the high side. I took it somewhere else to have brake pads to be replaced. The inspection was great.

Christian Brothers was recommended to me by another shop who didn't have the right equipment for a…read morecomplex repair. That's a high compliment from one mechanic to another. I went to Christian Brothers who didn't outstanding diagnostic and repair work at a price much more reasonable than I expected based on the required parts and complexity of the work. They communicated very well to keep me posted on the status of the work and were highly professional at all levels. I was thoroughly impressed.

Love this place. No funny business. Just reliable and actually takes care of military customers…read more They refuse to charge extra for paying with card instead of cash which says a lot about them. I came here because a friend recommended them. I've taken both my cars here and have always been happy with everything.

I've been coming here for about 5 years. I had an issue with one repair they did, as it didn't fix…read morethe problem. However, overall, they've done really good work on my vehicle. Most importantly, I feel like I can trust them. They're always willing to walk me back into the garage and show me the issue. For that reason, I keep coming back, as I really appreciate the transparency.

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

I recently brought my car to Japanese Auto Masters and had a very disappointing experience. It took…read morethem over 6 hours just to provide me with a report on the issue. When the quote finally came back, the parts they recommended were marked up 100% -- a part I could source for around $500 was quoted at $1,000 through them. I asked if they would consider working with customer-provided parts if I waived any warranty on those parts and only had them warranty the labor. They said no, citing company policy. I understand that many shops have this rule, but with a markup this extreme, it felt unreasonable. I left without having the work done. If you're considering this shop, just be prepared for very long waits and potentially significant markups on parts.

I have taken my 2005 Subaru Baja to Japanese Auto Masters for about 5 years now. I have been…read moreconsistently impressed with their courtesy, professionalism, and integrity. They have kept me informed of my vehicle's needs without pressing me on any service. With state inspections, they've told me of issues that will need to be fixed in order to pass the next year, allowing me a full year to take care of things. If I ask to have a service that is not necessary, they will inform me that it is not needed. My vehicle has over 200,000 miles on it. Japanese Auto Masters has helped me to keep it running reliably. It is the only place I totally trust to care for my vehicle.

They are prompt courteous and keep you updated. Definitely would recommend them …read more Had my car inspection done in a timely matter

Absolutely pleased to say that their professionalism, courtesy and generosity are a cut above most…read moreauto repair shops. They help me out when I was trying to get my car fixed through a extended warranty company and made me feel valued.

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Lee & David at Autoworks are very dependable and honest when it comes to vehicle repairs!read more

Avoid returning to this Uhaul contractor after hours. It seems to be part of their revenue stream…read moreto overcharge for gas used. I drove 20 miles and put 4 gallons in the 10 foot truck, filling the tank above the mark on the gauge and paper contract- returned after hours. They charged me for additional 4 gallons. The receptionist would not listen to a word of my concern and hung up on me. There are many Uhaul operators in the area, choose a different location- Autoworks is not honest about gas charges!

Shipps Corner Service Center is located at the corner of Shipps Corner Rd. and Holland Rd. They…read morealso have a 76 gas station, so you can easily find them by seeing the 76. I have been here several times with a few cars. The most recent visit here was on October 2, 2023. I have been past this place countless times, but had never come in here until recently. In June, Mark Hopkins from this business was going house to house to sell VIP Customer Care Cards for $130. After looking over what it has to offer, I decided to get it. It is good for any car and does not expire. A few months later on August 23, 2023, I came in for my first service to use the VIP card. When I came for the first time, parking is extremely limited. I ended up parking over at the end of the Food Lion parking lot. The reason for this visit was to have a full synthetic oil and filter change. This was completely covered by the VIP card. The check in process was pretty easy inside. They had my appointment already, and all I needed to give them was the VIP card. Once the work was done, I would get that card back. Within two hours, they were already done and my car was ready for pick up. The pick up process was easy too. Everything went well on this visit. The only thing they forgot to do was reset the change oil notification in the car, but I got that reset, so all good. My most recent visit here was to bring my mom's car here for service. She needed an oil change (regular) and a state inspection. Both of these services were covered under the VIP card. The process was similar to the first one, and they were done within a few hours too. At this point, the VIP card has already paid for itself and then some. Overall, the service and experience here have been excellent. One thing that was really nice is that they don't try to push you to get additional products and services when the car is looked at. They are very honest and up front about what needs to be done and what is optional. You don't see that too much these days. If you're looking for a place to have your car taken care of that isn't a dealership, this place is worth checking out. Info about how to obtain a VIP card is included in the photos I have added along with this review.

I'm a little uneasy based on a few reviews I've read of this place due to my experience. I'll…read moreupdate as the situation continues and give fair updates as it is resolved: I took my older 19 ft Chevy G30 van there a month and a half ago. I had my vehicle towed there (it's $600 for each tow) and even spoke to someone there, told them what kind of vehicle and what was wrong and was told to bring it in for an estimate. NOBODY told me it would be $158/hour to diagnose...nobody. I even spoke to the mechanic once it was there, someone at the front desk and there was NO mention of this. I read some of the other reviews and I'm getting the sense they definitely take advantage of people if the situation calls for it. I called twice to get a status with no response or call back in that month and a half worth of time. Finally called yesterday and was put on hold a few times (it seemed they were looking into an issue), then a new service writer told me that he just started three days ago, read the notes that said to just "call owner" and says oh gee that would be $158/hour since it wasn't running (nobody at the get go told me that, nor after or since until now) AND my vehicle has been sitting there for a month and a half or more!? I would have made other plans if I knew this. So then to top it off, I get hung up on (I was completely calm on the phone), call back, leave a message and then eventually connect about an hour later. Now all of a sudden he says that the lead mechanic already did 1.5 of work that I'd be charged for and fixed a switch and got it started but won't stay running and needs more work. The lack of communication in this is absolutely astounding and now how do I trust anything!? All I got was an oops sorry nobody called you and told you how much it would be or even gave you anything in writing or authorized any work!? My family owns a shop farther away and that is completely illegal!! I have no choice now but to have them continue and told them to cut it off at a certain amount of hours. I will update once this situation is complete and fairly if resolved. Now I'm skeptical but if I can't at least get the vehicle running to make it to my house, I will have to get another $600 tow. If they can tell me what's wrong with it, even better. I'm hoping for the best and will update once this is resolved.

Come here all the time for my state inspections. Always gets done in a timely manner. Today I went…read morein for an oil change and was told my car needed a "maximum" oil change. I was a bit confused as I always just go in and get a normal change and they've never used that verbiage. I believe it had to do with my mileage. Either way, I asked "That's around $31-$30-ish right?" And I was told "yeah like $38." Well, something happened with the car idk honestly lol. They couldn't do the maximum change they had to have full synthetic. Either way!!! When I went in to pay, it was $72!! I was shocked and upset. I said it was supposed to be $38. They apologized and said that they should have called before changing the price, and I said yes I would've liked that because I wouldn't pay $72 for an oil change, never have. So they took it down to the price they quoted me in the beginning. Nice people- always done pretty quickly- usually the same day I bring it in. Would recommend!

I had a nail in my tire and I was far away from my home. I pulled up and asked if they fixed tires…read moreand they said they do permanent patches for $50 which I didn't have. I had $15 in my pocket and 30 on my uber card. He said he would talk to the mechanic to make a deal with me for $20 and when he came back he told me the mechanic said he would do it for free. I gave him the $15 I had on me and the mechanic gave it back to me and refused to take it! James offers to make a deal with me and Aric sealed it! He wouldn't take my $15! There are good people in this world. Neither one of them looked like me either! I have to add that! I would recommend doing business with these gentlemen! I will do business with them myself and I live on the other side of town. It's hard to find good people these days and when you do we have to hold onto them! I'm adding to this post... turns out I had 2 nails in it and technically they aren't supposed to patch those because they were really close together. So he's back there now working on my car for free really. Unbelievable!