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    Courtesy Limousine Service

    3.7 (3 reviews)
    Open Open 24 hours

    Services - Courtesy Limousine Service

    Limos

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    Signature Transportation Services

    Signature Transportation Services

    4.2(45 reviews)
    38.7 mi

    What a fantastic experience and thank you to our Driver Jenniffer. On time, with an immaculate…read moresprinter van customized for comfort. If I could give more than five stars, I certainly would.

    I'm sorry to share a negative review of Signature Transportation. We booked them for our 200-guest…read morewedding based on our venue's recommendation, and it turned into a disaster. The booking process was frustrating; it was hard to reach Molly Griggs, and after several conversations, we reserved one mini XL (50 people) and one super coach (57 people). We confirmed a detailed schedule multiple times well in advance, including specific pick-up and drop-off times. On the wedding day, while I was getting ready for our 5 PM ceremony, I learned that our guests from Harpeth were on the wrong bus and at the wrong venue. This was incredibly stressful, as these guests were key family members, including the groom's uncle who was reading during the ceremony. Our ceremony was delayed as they rushed to arrive. After an investigation, it became clear that Signature Transportation had forgotten to pick up our Harpeth guests. The guests were in the lobby at 3:50 ready for a 4:00 pick up. Signature was no where to be found, but a grayline super coach was there. Our guests got on that bus, as they figured it was for our wedding. Signature arrived at Harpeth hotel at 4:17 pm (cameras at Harpeth have evidence) and only picked up 1 person, as 25 of our guests were on the other wrong bus. Dana tried to say there wasn't a specific time in the contract to pick up the Harpeth guests, but the trip manifest clearly states the bus arrival was earlier at Hilton to allow enough time to grab Harpeth guests for a drop off at the venue by 4:30pm. The stops are clearly stated and shown in the trip manifest. I spoke with both Molly Griggs and Dana Taft, the manager. We received a partial refund, but it didn't reflect the stress caused on our wedding day. Dana stated that "feelings" weren't part of the contract, which felt dismissive. The service was not fulfilled per our contract, but Dana disagreed with that statement. I hope no one else has to experience this. Despite our clear communication with Signature, they failed us. I recommend looking for a more reliable transportation company, as planning a big 200 out-of-state wedding is stressful enough.

    Photos
    Signature Transportation Services - Our limo bus is great for parties. This vehicle holds up to 26 passengers with limo interior.

    Our limo bus is great for parties. This vehicle holds up to 26 passengers with limo interior.

    Signature Transportation Services - The new limo bus has leather wrap around bench seating for 26 passengers.

    The new limo bus has leather wrap around bench seating for 26 passengers.

    Signature Transportation Services

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    Courtesy Limousine Service - limos - Updated May 2026

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