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    Courtesy Ford

    3.7 (3 reviews)
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    Services - Courtesy Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    14 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Taylor's Auto Max

    Taylor's Auto Max

    (29 reviews)

    I recently purchased a new Nissan from Taylor's Automax GMC Nissan in Great Falls, MT and my…read moreexperience was outstanding! My salesman, Mike Patch, was knowledgeable, helpful and very professional without being pushy. From our first conversation I knew I could trust Mike and that proved to be true throughout the transaction! I also worked with Cason Taylor in Finance and Cason was also very helpful and easy to work with. All in all, working with Taylor's Automax was a breath of fresh air! Both Mike and Cason did an outstanding job and I'd return to Taylor's in a heartbeat! Overall, I would recommend Mike Patch, Cason Taylor and Taylor's Automax without hesitation for anyone looking for a really great auto buying experience! Thanks Taylor's! Steve Sessums Spearfish, SD

    My experience has been horrendous. Purchased a used 2021 Nissan Rogue, put down $6k. Drove off the…read morelot and within a week my alternator was out. They ate that bill, then I had a coolant leak same day of its return to me that wasn't there before the alternator was serviced. Coolant leak was "repaired", then transmission went out. Service report stated the trans-axel assembly, transmission and rotors were replaced, as upon inspection there was metal shavings in them and was deteriorated. Now, on a new transmission, alternator and supposedly fixed coolant leak.....my transmission is out again. This vehicle has stranded me multiple times and if this transmission issue results in another replacement, this will make it TWO transmissions in this car in less than a year. Each time my vehicle has had to go in, it takes a long time to get in, just as long to fix it, and upon return there's always more issues. I am frustrated. It's disgusting to me that this business claims to rigorously inspect all vehicles before they are listed. That is so obviously false it is laughable. I've purchased cars from private owners and dealers alike and never once had this many issues. There is no excuse for the negligence shown in this case. The costs to fix have been covered by warranty, but those costs are more than the car is even worth. More than I put down on it. I have kids and need a safe vehicle. I know my way around a vehicle. I check my fluids. I maintain my vehicle. They sold me a lemon. I've been in and out of their service department, sent many an angry email, and I am once again without a vehicle for an unknown amount of time. This is exhausting emotionally, and financially. It costs me ~$60 a day to get to and from work now. Taylors wants $50/day for a rental. After seeing so many people, including FAMILY MEMBERS of mine have nothing but wonderful experiences, it's disappointing at the least to be experiencing this disregard for safety, blatant falsification of a bogus "inspection" prior to being put on the lot, and unwillingness to fix a problem that stems from their staff and failures. Getting into contact with anyone higher than Josh at service seems impossible. Bad business practice doesn't cover it when these issues are preventable with proper inspection, proper mechanical services, honesty and integrity. I spoke to service dept. and was given as estimate of $415. They diagnosed the issue as spark plugs, and requested approval for ALL FOUR to be replaced. They did not state what made them come to that conclusion. This appears to be a transmission issue that is seems they are misdiagnosing. They claimed they pressure tested for a coolant leak and did not find one. When I asked why my coolant is disappearing, I was told "well, coolant is half water". I asked if I should have had to refill it twice in two weeks, he said no but there wasn't a leak. Doubtful. I was told my heat is blowing hot. It's been out for weeks, and does not work. It blows cold air on all levels, all temps. This is not due to low coolant, as I carefully watch my engine temperature and coolant levels due to the obvious leak they failed to diagnose. I'm furious, frustrated, exhausted with this business. I don't appreciate shady mechanics when I grew up watching classics be rebuilt and performing maintenance on vehicles my whole life. Audicty is high, service is lacking, integrity doesn't exist. I can't find strong enough words to describe the inconvenience, disrespect and dishonesty.

    Taylor's Automotive Credit Resources - untitled

    Taylor's Automotive Credit Resources

    (2 reviews)

    I purchased my used truck at Taylor's auto max, and was told to be sure to bring it to the attached…read morerepair facility for service. I brought it in for a problem with how the engine was running, and they did a tune up, and replaced the spark plug wires, and put in a new battery. That did not fix the problem. I went to another shop, which replaced the spark plug cables with quality cables with the correct capacity, and replaced the fuel filter, which fixed the problem. A few years later the battery failed. I went to a different shop (since Taylor's has proven ineffectual in my experience), which tested the battery for free,. The test was done while I waited. They said it was bad. I then looked at the original receipt and realized that the battery was installed by Taylors, and was still under warranty. I called Taylors, and they said I'd have to bring it in another day. I pleaded, since I live 60 miles away, and rarely bring the pick up to town. They relented and said they'd test it, but it would take two hours. I waited for three hours, and was told that there is nothing wrong with the battery. They then CHARGED ME $30 for telling me that they would not honor the warranty. I protested, and they said I couldn't have my truck back unless I paid. The service writer was unkind, unhelpful, sneering and unwilling to listen or understand my perspective. I spoke with the battery manufacturer, who said that they would replace the battery for free - honor the warranty - and give me permission to take it to a different retail outlet.

    Everything about the customer service I received was dishonest and disappointing. I was pushed to…read moredo paperwork before I even drove the vehicle, so I rushed through a quick 5-minute test drive. That week I immediately realized something was wrong with the vehicle and called to see if they would rectify. I was told I was on my own, and to take it to service. The warranty work had to be done 2 hours away, so I had to get rides both to drop off and pick up, as well as being out of the vehicle for a week. There was a down payment and a warranty added to the paperwork I was not expecting, nor had it been discussed with me. I was told they sold me the vehicle for $400 over cost. This was apparently not true because less than a month later when I decided to trade it in they said they couldn't help me because I owed thousands more than it was worth.

    Courtesy Ford - autorepair - Updated May 2026

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