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    Courtesy Ford

    3.6 (5 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Courtesy Ford

    Auto brake repair

    Auto general diagnosis

    Auto no-start diagnosis

    Courtesy Ford Photos

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    Taylor's Auto Max

    Taylor's Auto Max

    (30 reviews)

    Ron Arneson was great to work with, he was friendly, knowledgeable and not a high pressure…read moresalesperson. If you are looking for a new or used vehicle, give Ron a call!

    My experience has been horrendous. Purchased a used 2021 Nissan Rogue, put down $6k. Drove off the…read morelot and within a week my alternator was out. They ate that bill, then I had a coolant leak same day of its return to me that wasn't there before the alternator was serviced. Coolant leak was "repaired", then transmission went out. Service report stated the trans-axel assembly, transmission and rotors were replaced, as upon inspection there was metal shavings in them and was deteriorated. Now, on a new transmission, alternator and supposedly fixed coolant leak.....my transmission is out again. This vehicle has stranded me multiple times and if this transmission issue results in another replacement, this will make it TWO transmissions in this car in less than a year. Each time my vehicle has had to go in, it takes a long time to get in, just as long to fix it, and upon return there's always more issues. I am frustrated. It's disgusting to me that this business claims to rigorously inspect all vehicles before they are listed. That is so obviously false it is laughable. I've purchased cars from private owners and dealers alike and never once had this many issues. There is no excuse for the negligence shown in this case. The costs to fix have been covered by warranty, but those costs are more than the car is even worth. More than I put down on it. I have kids and need a safe vehicle. I know my way around a vehicle. I check my fluids. I maintain my vehicle. They sold me a lemon. I've been in and out of their service department, sent many an angry email, and I am once again without a vehicle for an unknown amount of time. This is exhausting emotionally, and financially. It costs me ~$60 a day to get to and from work now. Taylors wants $50/day for a rental. After seeing so many people, including FAMILY MEMBERS of mine have nothing but wonderful experiences, it's disappointing at the least to be experiencing this disregard for safety, blatant falsification of a bogus "inspection" prior to being put on the lot, and unwillingness to fix a problem that stems from their staff and failures. Getting into contact with anyone higher than Josh at service seems impossible. Bad business practice doesn't cover it when these issues are preventable with proper inspection, proper mechanical services, honesty and integrity. I spoke to service dept. and was given as estimate of $415. They diagnosed the issue as spark plugs, and requested approval for ALL FOUR to be replaced. They did not state what made them come to that conclusion. This appears to be a transmission issue that is seems they are misdiagnosing. They claimed they pressure tested for a coolant leak and did not find one. When I asked why my coolant is disappearing, I was told "well, coolant is half water". I asked if I should have had to refill it twice in two weeks, he said no but there wasn't a leak. Doubtful. I was told my heat is blowing hot. It's been out for weeks, and does not work. It blows cold air on all levels, all temps. This is not due to low coolant, as I carefully watch my engine temperature and coolant levels due to the obvious leak they failed to diagnose. I'm furious, frustrated, exhausted with this business. I don't appreciate shady mechanics when I grew up watching classics be rebuilt and performing maintenance on vehicles my whole life. Audicty is high, service is lacking, integrity doesn't exist. I can't find strong enough words to describe the inconvenience, disrespect and dishonesty.

    Courtesy Ford - autorepair - Updated July 2026

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