Pros: open air, plenty of parking, clean, friendly staff when they're there…read more Cons: half of the machines are out of order (however, staff mentioned they're under new management now and are in the process of refurbishing everything). Once they finish they'll have plenty of washers/dryers for the demand. Can't use credit card like some of the new laundromats.

If I could give this place zero stars I would. Going to do laundry should not be stressful. This…read moreused to be a great laundry place. Good machines that actually washed your clothes. Now all the machines do is take your money and a lot of detergent. The big machines used to cost 10.25 now have gone up to 11.00 and only 1 out 3 work. You cannot even try to complain to an attendant because there is barely one here. And there is, a woman and a man that are doing their laundry in the only working machines, will tell you that they just used the washer you are throwing coins into. Oh the dryers, good luck finding ones that get your clothes dry! And then there is one that doesn't shut but the attendant swears she just used it and it works! But please don't upset her because she will just start sweeping dirt right on you and your clean clothes. I will make sure that they never ever get my business again. You want to waste money, detergent and not have clean clothes? This is your place. Other than that steer far far away Plant City. Horrible corrupt business!

Anna does the best alterations! She is professional, kind & a talented seamstress. She gets it done…read morequickly and it's always been perfect. She has done numerous types of alterations and is a perfectionist. Her prices are very reasonable. I wouldn't go anywhere else! Anna is the BEST!

Heritage Xpress was a night mare. Burn marks on my military uniform.Told me it would be ready by 4…read moreand when I showed up to pick it up, she had no idea where it was. I had to wait 2 hours to have someone bring it to the store.

I love the cleanliness of this place on 17th and Lockwood been going for a couple years now…read more My delima is I did a load and mindlessly drive off and forgot it while headed out of town. I have been calling for 5 days and emailed, no one answers the phone nor has replied to my email! Is there anyone I can talk to???? Hoping they (Tyson) noticed since I'm a regular there... I left my contact info in the email and if you have caller ID I'm most likely the most missed tel # on call log! holding onto HOPE...

Call ahead as after I loaded ( including detergent) & paid for the washer, there was no water…read more Never going back there....

Good crew of people who work here. Very efficient and get clothes back in a timely manner. Did have…read morean issue with a shirt and they went down the line and made things right. Hard workers.

This place adds at least 4 lbs to every wash and fold order. Ask me how I know? They also delivered…read morethe wrong clothes to me twice.

They were an outstanding place for dry cleaning unfortunately because of Covid they had to close…read moreboth businesses.

The dry cleaning process is fairly priced & an easy process! Glad they opened a location closer to…read moreBradenton.

i rarely use dry cleaning services but the staff here its so helpful and professional they were…read moreable to remove stains from my pants that it was impossible for me to remove. excellent costumer service.. i will definitively continue using their services !!!!!

Brought in a pair of pants with a stain. They said they could get it out. When we picked up the…read morepants, they said they could not get it out, but charged us $6 anyway!!!!!!!!!!!! RIPOFF - AVOID

We agree with other reviewers. This place is a bit shady…read more Steer clear. They only pressed a few things for me, but I wouldn't under any circumstances take anything of any value to them to dry clean. Their location is handy but really not worth the bother. Find a reliable and reputable place that doesn't have all poor reviews. Those reviews should be a red flag.

I rarely dry clean - I'd rather hand wash but brought in almost new Lily Pulitzer dress bc I had a…read morechocolate spec on it. Not only did they fade the the dress, they tore the lace! Looks 10 years old now! They offered to sew the lace but that's not good enough. Dress is ruined and I can't replace it. Didn't get the stain out but ruined the dress. Should I have to pay or should they pay me?

Did a good job, was affordable and quick. Don't think they do same-day. I trust them enough to go…read moreback again.

Will never go back to this business. They 'branded' my clothes with a barcode label. I spent a…read morepretty penny on my work pants and honestly, even if I got them for $1, I wouldn't want a barcode on them from a dry cleaner. When I called to ask how to remove the label the girl sounded so surprised that I would purchase expensive clothing and that I didn't want the label to be permanent. She told me the process of how to remove, but since it was more lengthy than I hoped I took it back to the cleaners and asked them to remove it since they were the experts. Hmmm...surprise surprise, they couldn't get it off all the way. So now, I still have the scar of some random bar code on all my pants. It looks like it would be sticky if you touched it, but it's not. They didn't empathize with me at all either.

I am visiting from out of town and needed a dress hemmed within a 24 hour period for a special…read moreevent I am attending. Anna got it done for me promptly and beautifully. Highly recommend

‍‍‍‍‍ Do NOT use…read morethis UNprofessional WORTHLESS DRY CLEANERS !! Personal Touch shrunk five of my drapery panels four of them almost four inches, liners are randomly longer in areas, note the staple holes where my drayUSE to hang and were stapled to the baseboards UNTIL Personal Touch totally screwed ip my drapery!!! Plus I paid for them to screw up my drapery!! This business refuses to correct their f--- UP!!!