I wish there were 10 stars. I first used Sullivan & Son 20 years ago, then six years ago and…read more yesterday, April 16th. Their years in this business has only gotten better from idea to completion. Now the entire house has been done by them and I couldn't be happier. Brendan sold me the right flooring to complement my other coverings and George, the installer, was phenomenal and worked by himself. Can't say enough about this business.

Based on web reviews, we trusted Sullivan & Son to guide us in replacing a damaged carpet section…read moreto match the existing carpet. However, the $800 estimate became a quote for a $3000 luxury brand carpet (Masland) that, when installed, was two sample-swatches lighter than the swatch from which we ordered; color varied from one part of the carpet to another depending on lighting; and it shows footprints when walked on. See photo. A color variance claim was denied by the manufacturer, based on comparing their roll to a scrap of the carpet they sent us rather than comparing to the swatch provided before ordering. None of these possible complications were explained to us in advance. The installation was excellent, though.

They did a beautiful job installing my runner and decorative rods. Would recommend to anyone who is…read moreseeking this service.

I recently had luxury vinyl flooring installed in my basement by Red Baron and it looks amazing!…read moreFrom the first day I stopped in, the communication and efficiency was excellent. Easiest piece of redoing my basement. Highly recommend.

I was misguided by Carpet King's salesman Bob about a carpet I selected. I asked if this type of…read moreweave would be ok with my cat. Bob then picked up the sample and with his fingers showed me how tight the weave is and that he couldn't see how my cat could get his claws under the loops. This was grosslyl negligent on his part because almost immediately my very docile Persian cat, who has never damaged anything in our home, has destroyed our living room and bedroom carpets. $4,000 dollar wasted.

Great experience working with Carpet King for our stair runners! We moved into a new house and were…read moreworried about the bare wood stairs being slippery for us and our dog. We worked with Bob and Steve to put in runners on our two staircases, and they were both very helpful. Lots of options in the store which they walked us through, and the price was better than the quote we got from another company. The other employees who came for the installation were very professional and friendly as well. They also followed safety protocols and wore masks the whole time they were in our home. It took a few weeks between ordering and installation, but everything is delayed right now due to Covid. We are so happy with the end result!

We found Creative Carpet in 2011 (after getting a new set of oak stairs installed by Henri Carrier…read morein Naugatuck, to replace a previously fully carpeted pine set). We have dogs, and need a runner for the dog's security running down the stairs. We realized the stairs looked so good it needed a runner that was just as nice. A nice oriental pattern maybe? However, we have what I now realize is "pie steps" at the bottom landing - so that meant we could only do non-patterned runner - and the oak treads were too nice to allow that. So, we found Creative Carpet, because they could do the apparently IMPSSIBLE: custom weave a patterned stair runner so it flawlessly meets the pattern at the angles of our stairs! This was in 2011 - I'm writing this now in 2018 (almost 2019) because we're cleaning carpets, and the stair runner has held up so well - you'd never know it was installed 7 years ago! John & Eileen were very easy to work with, design choices, scheduling, custom in-place installation, and we even picked out a hallway runner for the upstairs. We couldn't be happier - even 7 years later! Thanks John & Eileen!

Owner Eileen is an absolute pleasure to work with. Her guidance and knowledge on swatches, runner…read morematerial - wool vs synthetic and overall customer service was invaluable. Highly recommend doing business with The Stair Runner Store!!

Project completed. Floorcraft did a fabulous job. Picked up my wool rugs. Cleaned them and…read morereturned and installed My rugs look fabulous. They took great care of them. I'm so pleased. Thank you

Everything went well as it always does. We've been working with Sal and a nicer and more…read moreknowledgeable person you won't meet. Sal from Floorcraft took the measurements and my shades were delivered just when Sal said they would be. Installation was great as are their products. If you need Carpet, Window Treatments or just good advice I'd visit or call Floorcraft.

Did not show up at the time scheduled and when I called they weren't open so I had no way of…read moregetting a hold of the floor finisher to tell me when he would arrive. Then after my floors were finished being polyurethaned I noticed that they had dripped it down the risers of my stairs. Disappointing. Would not recommend.

I had my floors done by another company who did great work, but they ignored two cosmetic repairs…read morethat we had gone over and then nothing but radio silence for weeks. So I found these folks just a few miles away from where I live. They were attentive, came over in a moments notice to give me a quote and were very communicative. The worker came over, saw the cosmetic issues (small board replacement in master bedroom floor, circular plug hole in kitchen floor and scratch/scuff marks in another bedroom). A few days later, FFbM texted me to go over the deets, it would be either $500 or $600 depending on what process I wished to happen, so I chose the easiest option which was the cheapest. (I should note the flooring guy who came to the house, also quoted that price to me). Last week I stopped by their storefront to pay a 50% deposit and schedule the appt for Tues, Feb 14. She told me mornings were best for everyone and I asked if we could do it later and she said no, 830am was the best time so I said yes. 830 came and went, as did 930 and 1030am. No call, no message, no texts. Nothing. I called the number, they were closed on Tuesdays. 1130am, I get a knock on the door by the same worker who quoted me. I complained that she (the owner) told me 830am and it's 3 hrs later and I have things to do on the outside world. He said he was on another job and was unapologetic. Then showed me the work order and underneath the timed appt, it said "show up anytime". Um no. I re-showed him the scuff marks and scratches as well as the plug hole and board replacement and he said it would cost double that. I showed him the text and reminded him that he saw it all weeks prior and gave me the same quote for everything. He denied it. "She said you just needed a board repair in the bedroom." Um no. I know what I need done and I specifically told her in person and in our text communications. I asked how much for fixing just the hole/board and he said $500 all in. I complained b/c I know even with raw materials/covid and a profit margin and labor included that it was too steep to justify. I told him I would contest the other $250 or put a stop on the initial credit card payment. He said he's merely an hourly worker and has nothing to do with the day-to-day procedures at the shop and if I dont pay the $250 for the work, then it would come out of his pocket. Seems rather punitive, the woe is me line. So I refused service and told him I wasnt mad at him per se, just his boss and misinformation. He left. 10 minutes later, he knocked on my door and said his boss told him to give me my money back, which he did, in cash. So that's nice. FFbM doesnt have a ton of reviews on the internet, but a few are negative and sounds like what I went through, including one user calling it a "bait and switch" which is how I would characterize my situation.

I got my condo re-carpeted by Ultimate Interiors in December. The showroom has a great variety of…read morecarpeting and I was able to find one that is just about perfect for my unit. Buddy the owner was patient and had great insights and tips. Chris and Dave performed the installation and did a fantastic job. They were courteous and professional, even fixing one of the doors that was tough to open with the new carpeting due to some uneven flooring. I highly recommend this company.

Had a wonderful experience with Buddy and his team--from start to finish, the process of picking…read moreout my carpet to ordering it and then having it installed was seamless and easy! Everything ran like a well-oiled machine. Professional, on time, thorough and all-around nice people. My carpeting is beautiful! I couldn't be happier with Ultimate Interiors and highly recommend them for all of your flooring needs.

We purchased a condo and before we moved in we hired Carpet and Tile by the Mile to paint the…read moreentire place, install new countertops and backsplash in the kitchen, put down new floors and paint the existing cabinets. All of it came out very nice. John was on site every day to not only do the paintwork but also supervise the installation of the floors. A few unexpected challenges came up (as they do in any project) and the communication from Denise was excellent. I would recommend and use again.

Transformed our bathroom to a showpiece. The Tile is…read morebeautiful & the installation Flawless. One stop shopping they orchestrated everything from demolition to paint Thank You Again Denise

We just hired ArtWood for a large project in our home. Felipe and Ari were a pleasure to work…read morewith. They stuck to a tight schedule, made great recommendations, worked neatly with great attention to detail. We also had them install luxury vinyl floors in two bathrooms and a kitchen. Beautiful! The results were amazing!!!! You will not be disappointed.

The floors are now consistently beautiful, and this was after significant wear and stains from pets…read morethat we weren't sure could be removed, but were. Felipe and his Dad were very consistent in their approach, very communicative before, during and after, and are just overall great guys. They felt like family and they treated us and our home as such.

Very down to earth with a creative artistic flair. The staffs are very accommodating and made my…read morehusband and I feel right at home. The process was overwhelming but Annamarie walked us through it all. I am quite sure our decision to use AAI to purchase our flooring was just and I believe we also made new friends. Thank you Annamarie Always G & E

Beautiful showroom! I was amazed on how she was able to give me such an expensive looks without…read morebreaking my budget! I kept ending up disappointed when I attempted to go to a different store because everything I loved was the most expensive product. I was shocked with what she was able to design for me and it came in under budget! Will absolutely be back for her artist eye for the rest of my home!