I wish I could leave negative stars. Absolute worst tow experience ever from start to finish. My…read moregirlfriends daughters car broke a ball joint and was left on side of road. We contacted geico and gave pickup address and drop off address. This was more info than the driver could handle. After multiple calls and texts they finally figured out that it was at the address that we gave. It got worse. Requested car to be dropped in our flat paved driveway where I could work on it but that was also too much. The roads were slick at drop off but that's what tow companies do. They collect cars in bad situations often from weather and deliver them to the destination. So it's no excuse at all. Our property has 3 flat driveways only one is paved so it would have been understandable if they had left in either of the gravel spots. No instead they put the car in the only spot that it would have to be towed out of just to work on it and it's barely out of the road. Idk if the driver has ever driven a motor vehicle before because my teenagers could have done much better. There is zero value in their service. The driver should be fired and his license revoked. Pictures attached judge for yourself

Parked in a what I thought was a visitor spot. Yet these criminals felt the need to go after…read moreanother illegal tow. Don't trust this run down backyard towing company looking for a quick cash grab. They don't know what a real towing company is even if Bill's Garage taught them a lesson. Maybe you should hit them up for one anyways. Here's the number +1 (828) 265-3400

Saved my daughter again! Won't say they are cheap but they seem fast and honest. I own my own…read moreAuto repair shop out of town . My daughter has gone to App State for the past few years and I have come to trust Sabrina and her crew.

Evil people this place is a scam they will tow your car no matter what do not park in there parking…read morelot they towed 7in 1 hour

I dropped my vehicle off at the Mr Tire o Blowing Rock Road to have a potential transmission issue…read morediagnosed. When I returned later that day, my car was missing. After speaking with the front desk, I was informed that my vehicle had been towed by one of your drivers. Completely ignoring Mr Tire's negligence to confirm that my car was the correct one, I immediately called to ask why my vehicle had been towed only to be told that no one had towed from that Mr Tire location. I called four different towing companies after that only to be given the same answer. Eventually Mr Tire got in contact with the driver and the car was returned to me only after discussing police intervention. After the car was returned, I learned that the driver had gone to the wrong Mr. Tire location and towed the wrong vehicle entirely. The vehicle he was apparently supposed to tow was black, my car is gray. On top of going to the complete wrong location, the driver did not confirm the license plate and ignored the obvious mismatch in color. This driver completely failed to follow even the most basic verification procedures. To make matters worse, I got zero apology from the driver and was met with nothing but passive aggressiveness, and the car has driven noticeably worse since it was dropped off, shaking more than it did when I dropped it off in the morning. When I asked for the driver's name, he refused to provide it, stating that "it's not important," despite being responsible for the incident. I do. however, have a photo of him and the license plate of the tow truck he was driving. This entire situation was extremely unprofessional and unacceptable. My vehicle was removed without any authorization, no confirmation, I was mislead about what had happened, and only regained possession of my car after mentioning police involvement. I will be escalating this matter and expect a response explaining how this happened and how to move forward.

1,000 cheaper than Modern collision Great work, fixed my car…read morequickly, super friendly people

Marcus was persistent and was able to get our cars out of a difficult situation. I would highly…read morerecommend Hickman's Hook.

They got out to us in a very bad snowstorm and got our car started after the battery died. They did…read morea great job, and were very helpful throughout.

I called Mators Towing Service after getting a U-Haul stuck on a gravel road. The lady that took my…read moreinitial call was very pleasant and helpful. After briefly explaining my situation I then sent a few pictures to her. Within 20 minutes two wreckers were on site and evaluating the situation. The guys were top notch pro's! It was raining and muddy yet they worked very hard at getting the U-Haul free from the bind it was in. The level of experience Mator showed could only have come with years of on the job work. I highly recommend Mators Towing to anyone that ever gets there vehicle stuck or in a bind.

We called at 10:00 am on Sunday. Wanda took our call and was wonderfully helpful and talked through…read moreseveral ideas. She wound up driving out to us herself with a tire to replace our flat. When it didn't work, she took more time to drive my husband to her shop to get another tire to fit our car. Not only did she take time out of her day, she took way more time than expected to try to help us out of a tough situation. Wanda stayed with us until her tow truck arrived and then stayed until we were able to get an Uber back home. Above and beyond doesn't explain this service adequately. Anyone who will take hours of their day to make sure you are taken care of deserves so much more than just 5 stars. Thank you so much for taking the time to be a blessing in our time of need. Highly recommend these folks!

WORST EXPERIENCE OF MY LIFE!!!!!…read more Rented a U-Haul. For 24 HRS had a family emergency took my 3 yr old son to the hospital called the location and told them my rental will be back late and to charge for the extra Day. Woke up to a Call From AMBER! Threatening me that police will be called and I'll be in jail for stolen property, Simply because she didn't communicate with her own co-Workers, Not only did I have to deal with the stress of my family but I was being threatened the Cops would be called I'm a family man and Successful businessman, DONOT GO THERE HORRIBLE STAFF! Don't worry AMBER IS UNDER Disciplinary ACTION WITH CORPORATE!

Very efficient operation. We rented a one-way trailer from Boone to Raleigh. Everything worked…read moreas expected and the price was fine.

Great, got there quick and met my needs! Great team! Great towing service for all your needs!read more

Excellent service. I locked myself out of my car and they were there within 15 minutes. Quick,…read morefriendly and affordable service. Thank you!!!!!!!

Be sure when you call to get a total price that you ask for the total (not just the price per…read moremile). We ended up paying $80.00 more than expected because they choose to take the "longest route"