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    Countywide Locksmiths

    5.0 (1 review)

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    7 years ago

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    Hoblin Locksmiths

    Hoblin Locksmiths

    4.2
    (51 reviews)

    So grateful that I called Hoblin! My 1927 home had three doors with damaged mechanisms that my…read morecontractor and handyman couldn't fix, and nobody makes the replacement parts anymore. Paul looked to his personal stash, and what he couldn't find, he fashioned himself. He has a wealth of knowledge about locks and doors and is expertly skilled. After he fixed my doors, he helped me with an old safe that was in our basement. Cost was very reasonable, and he and his wife were super kind. Highly recommend!!

    I really wanted to like this local business, but they seem to be doing their best to get bad…read morereviews. I hired Paul for a really routine re-keying: it was a slow, expensive, and rude experience, but I want to support my neighbors on Garth Road, so I didn't say anything assuming it was a bad day. Then I had to have a second experience with them: The lock started sticking more and more, to the point where I was concerned the key would snap off. I called him, he hung up on me mid-question (saying his wife would call me back to schedule things). I called back and he sent me to voicemail; at that point I got fed up. By the time his wife called me back: - I requested quotes from Yelp - Another locksmith reached out, gave a quote - That new locksmith showed up, replaced the lock entirely, and spent time shaping the lock according to the shape of the doorframe. He was also polite and friendly to talk with! - He charged less than 1/2 the price for *all* of this than Paul's routine re-keying. So by the time Paul's wife called me back, I started to say "look, I don't need your services, someone already fixed it for me". She got incredibly defensive, to the point of ranting about how the super of a co-op was recently fired, and something about an affair? It was weird, she hung up, then immediately called me back (off to voicemail with her!) and I resolved to write this review. What the heck. I just hope they're not replaced with another salon.

    Greenwich Lock & Door

    Greenwich Lock & Door

    4.2
    (11 reviews)
    $$$$

    I am a fan of the local small businesses. Especially one like this style that may be extinct due to…read morethe corporate mega do-it-yourself stores. However, a quality locksmith is vital when you need it. Like a heart surgeon or Long Snapper... I have been here a few times for simple key cuts. I have not needed any upgrades to home or emergency services so I can not speak to that. I am appreciative of the simple and specific services this small business provides!

    i don't recommend doing business with Greenwich Lock and Door…read more GLD (Andrew) was changing the locks on my neighbors new house when i had a problem w/ my garage door. he fixed it w/ ease so thankful for that but their labor rate ($150) was more expensive than the local competition ($85) but figured getting the job fixed in a timely manner was important. a few months later garage door wasn't working again so had GLD (Andrew) assess the problemn. he said that the trolley assembly unit was damaged and needed to be replaced. since this is the 3rd replacement in the past 5 years i suspect something else might be causing the damage (ie tension on the springs, alignment of rail,etc) but left it up to Andrew to fix the problem and give his recommendation. part was replaced but GLD (Andrew) determined all other moving and stationary parts were working fine on the Liftmaster garage door system. i called Liftmaster to inquire about this issue because i wasn't satisfied w/ GLD's explanation. Liftmaster didn't think it's due to a defective part since all 3 trolley assembly units are damaged in the exact same place. as a courtesy they sent me a trolley assembly (no cost) to me to pass along to GLD. since it's after the service was completed i called GLD and asked if they could take the part and then credit me the cost of the assembly $24.68 off the $202.12 invoice. the field rep (Andrew) called me the next day and insulted me and accused me of 'Stiffing him". I tried to explain to him that i never said i wouldn't pay fully for the part and service (which i have since done) but that i was merely suggesting; would he be able to credit for the part. incidently while Andrew was accusing me the field rep from Lifetime Garage Doors was standing next to me. I had called them to get their opinion of my problem. This rep saw that the rail is warped and thats why the trolley assembly unit keeps getting damaged in the same spot. Hence, he concurred with Liftmaster that some other part was causing the trolley to repeatedly get damaged. bottom line is i'm giving GLD a poor rating for how i was treated. I have since paid in full the bill Andrew issued but for him to accuse me of stiffing me and then insulting me was unnecessary. saying to this field rep from Lifetime Garage, " you'd better run for the hills because she'll stiff you too" is a poor business decision. if you choose GLD, Good luck and hope Andrew learns not to treat the customer with such disrespect.

    Countywide Locksmiths - locksmiths - Updated August 2026

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