ABSOLUTE PERFECTION. My dad had a windshield put in today in his late model Mercedes and got both…read moreexceptional customer service (and help with insurance red tape) and professional installation (this place does a LOT of work with the local Mercedes dealership). As someone who had a repair shop for 20+ years, I know first hand that not all glass installation places are the same, or offer the same quality of work- this place is family owned and run, and their interest in service and the quality of the work shows. A rare thing for glass installation, which is why I took the time to post the review. Highly recommend this place.

Called Glass Act because my window shield on my truck cracked from a stone chip. I stayed at the…read moreshop while Glass Act replaced the windshield. Service, quality and price Excellent. At the end I was told I have a Chip Repair Guarantee. Come in and they will fix that Chip for Free. Who does that? Highly recommend.

My wife needed to have our rearview mirror reattached, and not only did they get her in without an…read moreappointment, they performed the service very quickly and with a high degree of quality! Their customer service was top-notch from the person who answered the phone to the technician who performed the repair! We have had windshields replaced here several times and wouldn't think of going anywhere else!

From the owner: In Business for over 35 Years In the auto glass industry, where you choose to get your car's…read morewindows fixed can make a big difference in the service, quality and price you receive; and choosing the wrong company can lead to a costly, drawn-out project that only fixes the problem in the short term.

Donna was very helpful. My neighbors say thay fix it. Other companies only replace and the fees are…read morehigher.

From the owner: -Windshield Repair & Replacement (Auto Insurance Accepted)…read more-Commercial and Residential Door Repairs -Showers -Screen Repair and Replacement -Auto, Home, and Commercial Glass Replacement -Commercial and Residential Windows -Commercial Aluminum Doors

Friendly owner and staff. Professional Service and Installation. We go to Glass Doctor for glass…read moretops for all our wood furniture. It provides excellent protection for fine furniture. We also have some very large mirrors and they fit and install them perfectly.

Going to the Glass Doctor was the best decision I have ever made when in need of glass repair i…read morefound the folks at the Glass Doctor to all be very friendly and the work is the best I have ever seen I needed my driver's side window put up untill the part came and that they did for me at no extra cost you don't find people like that today I would love to recommend the Glass Doctor for all your Glass needs they are the best Thank You John McIntyre Jr

Mr Glass came to the car dealership I deal with and installed a new windshield. It was so…read moreconvenient and Dan did such a great job. Barnard Chevrolet directed me to Mr. Glass. Marilyn was so helpful too. I dropped off my car, sat in the waiting area, drank coffee and chatted. Did not take long at all. Thank you for helping an old lady). Debbie Barker

If I could give Mr. Glass more than 5-stars I absolutely would!!!…read moreI was trying to navigate a glass claim for my mother thru Geico (side note: Geico handled the whole situation so unprofessionally that by the time I spoke to Marilyn at Mr. Glass, I thought my head was going to explode) and Marilyn helped me from the moment we first spoke on the phone. She was kind and so helpful; she and the techs went ABOVE AND BEYOND to get my mom's window replaced. They personally picked up her car and brought it back in one day and followed up with us as well. I hardly ever write reviews but I had to for this business because the customer service was amazing!!!

I worked with Gerber after someone hit my car a few months ago. What was a very hectic and…read morestressful time for us as a family, turned into a really pleasant experience once Gerber got involved. There were some issues with my car being delivered by the tow company and after expressing my frustrations the manager called me directly to clarify everything and give me peace of mind. I also experienced really prompt phone calls once the appraiser started taking my car apart so I could get things going with the insurance right away (they knew I was in a time crunch, and would have a baby only a few weeks theaccident!). My car ended up being a total loss, so while they couldn't repair it they did provide me great service throughout the process!

I had a great experience here when I needed a repair on my bumper after I accidentally backed into…read morea large rock . Not only did they schedule my appointment quickly, but the quote was on par (actually a little bit lower) with another quote I received. Jeff was very helpful in explaining what would be done, and the written quote was thorough. Jeff was extra helpful when I asked if I could also have him quote out another part of the car that had some scratches and he took care of it that very same day. I would definitely recommend Gerber for someone in need of collision repair.

My first appointment was cancelled by phone message because the replacement had a flaw. Two days…read morelater the installer put a windshield in with an obvious chip and some hazing. (He didn't say a word to me.) He also made other obvious mistakes leaving the cowling open and other trim loose. I called the tech and he said his manager would contact me. This didn't happen because he never reported my complaint. I studied the cowling issue and found that GM had a fitment problem, many owners complained that the lower cowling was flawed. The manager said a replacement part was unavailable, but my Chevy dealer had it available overnight. Just lies, bad workmanship and installation of a damaged windshield. The second install went better (different tech,), but I had to point to one mistake after he finished.

Horrible customer service, unapologetic and irresponsible attitudes. This Safelite location damaged…read morepaint around the windshield with some sort of pry bar, did a sloppy perimeter gasket install, damaged the cowl on one side, and never reinstalled the 7 cowl retainer clips under the hood. See photos. Had another appointment to have these things fixed but Kevin the manager decided it was more important to be unprofessional and argumentative about the entire situation, so I didn't have them fix their mistakes and I left with a damaged car caused by incompetent unprofessional windshield replacement hackers.

We highly recommend Ray Sands Glass in Canandaigua! They replaced our car windshield and we are…read moretotally satisfied with the job. It took a while to get in because everyone is so busy from the hail storm, but they got us in when they said they would and completed the work when they said they would. We were surprised that even all of our window stickers were replaced and look perfect.

After Safelite dropped the ball twice on ordering my new windshield, I used the ray sands website…read moreto enter my contact info around 9pm at night. Got a call the next day by 9am, and scheduled for 6 days later. Dropped truck off in the morning and got a call 1 hour after my appointment time saying truck was done. Customer service was great, and windshield is perfect. Will definitely use again, hopefully I wont need to though.

Sampson Glass is an amazing resource in Geneva! The staff treat customers with care and…read moreconsideration to an exceptional degree. They repaired and toddler-fied a screen door. When we struggled to install it after repair, they took time to help us. Such a relief to know that they go the extra mile to help.

I needed a matter of my personal safery addressed immediately. Ron arrived hours later and…read morerepaired my burglarized home wib windiw. He was prompt, (he came that day), professional, speedy, courteous, friendly and reasonablt priced. Thank you Sampson Glass. I highly recommend this excellent business!!