We would like THANK Bryant (Owner) and Ramos (Supervisor) for the Excellent work. We were very…read moreconcerned about the water leak we found. Bryant promptly replied to the Yelp request. His company was on the only one that replied the "same day" with an estimate. The cost was reasonable and the estimate covered the needed parts. Ramos was very professional, answer questions and explained how the system works. His experience and skills gave me the peace of mind .. I was able to sleep well that night, after the repair. This company conducts Superior work!! As a matter of fact .. I asked for an estimate to replace the home sprinkler heads.

Very responsive ALL day. It made us come to an agreement really quick and they started work the…read morenext day and completed it. I wanted a fire sprinkler located at the center of the room moved and another one added to make room for a chandelier. The guys worked really fast and were very easy to talk to. Would definitely do business with again.

Unfortunately there are few options in the Valley for these services…read more The work that they did do was good - extinguisher and hose maintenance. But - really poor communication and therefore poor follow through with relatively basic equipment maintenance and necessary certification.

With all the recent fires in LA, I decided to check my fire extinguishers to make sure they were…read moregood to go, and sure enough they were out of date. Desert Fire to the rescue! They have a great selection, Very reasonable prices, and some of mine were serviceable so they were able to renew them while I waited! Awesome service and a very reasonable price. Highly recommended local business!

They came within a few hours of calling. Completed repairs in about an hour and charged exactly…read morewhat was quoted. Overall very happy with their services and will use again.

Thank you, H2O for your professionalism and courteous work ethics. My husband and I always value…read morehonest people and quality work. Thank you so much for helping us with our project. We will always recommend your business. Carlos and Alma

I am opening a new business and needed a "Fire Permit" from the county. The owner of Alternative…read moreFire, Bryan was terrific. The prior tenant did some work without permits. I asked Bryan to take care of the entire process of getting County inspections and approval. My inspection triggered the fire department to require the entire 10 unit strip mall to have inspections. Bryan inspected all units and made improvements that the fire department required. All tenants were very pleased with Bryan's professionalism and his very reasonable prices. When it came to my unit Bryan drove to the county offices to get the plans and permit, then later he met with the fire inspector. Bryan did 100% of what was required and no issues were raised, therefore we received immediate approval. Bryan's services were immediate, very reasonable and most effective, due to his knowledge and experience. In addition, he is personable and was honest and responsible with all our encounters. I give Bryan my highest recommendation. Please note his new address. Fire Alternative Fire Protection Services alternativefire.com 28701 Hwy 74 Lake Elsinore (951) 245-7111, Cell (951) 906-2193 bryan@alternativefire.com

From the owner: Alternative Fire Protection Services is a fire protection contractor serving Lake Elsinore, CA and…read moreSouthern California with commercial, residential, and industrial fire-safe solutions. Our team provides fire sprinkler installation, repair, inspection, testing, and maintenance, along with fire alarm services, extinguisher support, backflow testing, and code compliance documentation. We work with property owners, managers, builders, and businesses to keep fire protection systems reliable, certified, and ready when they matter most. From new construction projects to annual inspections and urgent repairs, Alternative Fire Protection Services delivers responsive service, skilled workmanship, and dependable protection for every property we serve.

We had an issue with our home fire sprinkler system making a strange rattling noise and called at…read moreleast a dozen companies trying to get someone to assess it. Most of them charged a fee just to come take a look, but ASI Fire Protection stood out immediately by not charging any assessment fee at all -- and ultimately exceeded every expectation. From the very first call, their customer service was fantastic. They initially scheduled us for Friday, but when the owner realized he would be in our area, he generously rearranged his schedule and came out the very next day. That level of consideration alone was impressive. He quickly identified the issue, fixed it, and went above and beyond by improving our overall fire sprinkler system -- far more than we originally requested. He was kind, professional, efficient, and incredibly knowledgeable. On top of everything else, the pricing was an amazing value for the level of service provided. It's rare to find a company with this level of integrity, skill, and genuine care for their customers. We cannot recommend ASI Fire Protection highly enough.

After lightly bumping my inspector's test valve on the outside of my house, and setting off the…read moresprinkler system, fire alarm, I learned a lot about what an inspector's test valve actually is. Firstly, is not anything that a Handyman can fix for you, not even a licensed plumber can mess with those, you have to have a fire certified specialist. That's where ASI comes in. I called them and spoke with one of their employees on the phone, on the same day that I had to shut down the water for my entire house. She was super helpful and convinced one of their employees to stop what he was currently doing and get down to my place to help me get my water back on again. Victor, the ASI employee who showed up, was fantastic. Not only did he fix the valve, but he was also a very interesting person in general with lots of stories related to his industry and adventures he had had in it. With only a couple of delays, my water was back on before the sunset on the same day that I had broken that little valve. Highly recommended. And when I say "highly recommended" I'm talking about using ASI, I'm not recommending that you break your inspector's test valve on the outside of your house, those things can get expensive.

To all of the negative comments…read more.. After reading these comments, it is clear that the "commenters" do not understand the code requirements related to fire protection equipment inspection, testing and maintenance. It is unfair to complain about a company that is licensed by the state of California and is required by law to perform inspection, testing and maintenance of fire protection systems and equipment in accordance with NFPA Standards. Further, per the California Fire Code, a business or property owner is required to maintain their fire systems and equipment serviced and certified. It is your responsibility to ensure this is accomplished on a regular basis. As a former Fire Marshal, I have written numerous violations to business and property owners for failing to maintain their fire protection equipment as required. If you take issue with phone calls from a fire protection company reminding you that your system is in need of service, be thankful. Most businesses do not keep up with their fire protection equipment and in some instances view this required service as an "inconvenience" or "unnecessary expense". With regard to service contracts, if you don't take the time to read them and later find out you don't like something, that is on you, not the contractor. If you don't like the language in the contract, address it before you sign it. Not every contractor is perfect. But in all fairness, nor are the businesses they service.

This company is ran poorly! They came into my business and destroyed a sprinkler head. The owner…read morethan yelled at me and told me he's trying to run a business not pacify anyone. Grumpy! Do NOT use them if you want great customer service.

Have them a deposit over 2 months ago.. Now they won't even answer my calls.. No call back,…read morenothing. Looking into my options to file a complaint with the county..

The fire line in my garage makes a clicking sound every day, which bothers me a lot! I contacted…read moreFirst Defense, and they called me and provided very helpful information for free! Thanks a lot!