Mr. Ebersol has served my household for many years with service, parts and new machines - once many…read moreyears ago, and recently with a replacement vacuum for a tired but faithful cleaner. During the decision making process for both machines he asked questions first. Next made some recommendations and gave an excellent overview of features, demo of the cleaner and also instructions about how to care for the vacuum. His inventory has something to offer for different budget levels. I've heard him ask customers what they are prepared to invest into the purchase, and takes you to the selection that is affordable and meets the buyers needs. Bags and parts have always been readily available and on hand. You walk in, ask for what you need, complete the purchase and on your way. Service and repairs are quick and efficient. Through the years he has provided quality, affordable and reliable service and support. Questions are only a phone call away. Thanks for being a valued local small business. My children now visit your shop for their cleaning supplies and service. Your customer service and integrity has been appreciated for many years. If you are looking for a new vacuum cleaner, parts, supplies or a repair this is the store you need to visit. You won't be sorry.

knowledgable guys. fast service. 80 vacuums to pickbfrom. All new machines. Buy your Shark vacs…read morefrom them or get a cleaner bagged vacuum. 717.464.1325

I was having a problem with my furnace so I called Bob and left a message for him. He called me…read moreback with in 5 mins. Even though he was out of town for the day he was still more than willing to help me figure out what was wrong with the furnace over the phone. When he got back the next day he called me again and asked if he could stop by and figure out what was wrong. Very professional and very prompt. Within a few minutes he knew exactly what needed to be replaced. Since it was a Sunday he had to wait until Monday to get the part he needed. He came back Monday and replaced the broken part just as he said he would. I could not be happier with the service he provides and his very fair price. I would highly recommend him. Class act...Fair price...

Bob and his crew came out same day and installed a maintenance kit in my Samsung dryer. The kit…read moresells for $30 on Amazon, but Bob charged $195 and installed it for a total $395. He was here for less than an hour. The dryer works but still rattles when operating. After, I called twice, but he hasn't come back to check it. I would not call him for service again.

Our old Dyson died. We took it there to confirm it couldn't be fixed. He has repaired other…read morevacuum cleaners for us and friends in the past. Mr. Ristenbatt is very helpful, knowledgeable and patient (we're seniors) explaining the pros and cons of the various models he sells. And you can try each one he sells on three different types of carpet he has there. He sells several types and brands of vacuums. And everything you need in the way of bags, belts, etc. We ended up buying a Titan 3600 and LOVE it. Lighter and easier to handle than the heavy animal ball Dyson we had. Would highly recommend!!! So nice to support a local business.

The owner was super knowledgeable and let us try everything we wanted to test, while explaining the…read morepros and cons of each model. I've wasted almost a grand buying sharks and dysons that work well for maybe 1-2 years and wanted either a Miele or SEBO from a local shop that can service what I buy. We're super happy with our purchase and really appreciate the help and professionalism from the owner. The shop has been there for almost 70 years, well before the Manheim auto auction. There's a reason for that.

Absolutely the best place to purchase a vacuum!! The showroom was spectacular~ the salesperson was…read moreextremely knowledgeable about all the different types-- exceptional service and treatment. Thank you for such an excellent experience!!

Very helpful in helping find the part and repair I needed for my in-house vacuum…read morexxxxxxxxxxxxxxxxxxxxccccvvvvvvnnn

Yeah I pretty much love this place, It has a vibe, a vibe…read moreyou don't get from the big box stores. This day I came in to get some knives sharpened. (Something else the big box stores don't do) while Zack was taking care of that for me, I walked around the store once, and no less than 5 employees greeted me and asked if I needed help. FIVE!! Are you kidding me? This place is incredible!

Prices on most all merchandise grossly overpriced compares to the old true value items. Will…read moresimply avoid going to this store in the future.

Nothing like having a major appliance fail, in the middle of a pandemic. When you have an…read moreadditional 4 people in your household AND apparently the country is in the midst of an appliance shortage. Welcome to my life a few months back...... Washer died, like completely. There was no way of resurrecting this thing. I admit as I was (kinda) happy to see it go. While it was less than a decade old it had this reoccurring issue draining that even stumped the repairman. Time of death could have been more convenient though. I had no idea there was an appliance shortage. None, nada. I didn't even know that was a "thing" or a possibility. Before I went to any physical store I shopped online, which is where it first became evident that this might be a bigger problem than I thought. It was end of Nov, early December and Lowes and Home Depot had estimated availability for mid March - pick up or delivery. This just can't be. Then I remembered my coworker telling me about a scratch and dent store in Lancaster where he had gotten an appliance. Normally that's not the route I would take but I was desperate. K & A was located near the ReStore in Greenfield. It was a little hard to find, and parking could have been better but walking in I was impressed. Inventory was vast and not just for washers. They had a huge warehouse of every kind of appliance you could need available cash and carry that day or via a (scheduled) delivery. It was a bit overwhelming. I knew what kind of features I wanted and pretty much was looking for something with no bells and whistles. Washers have come a long way and I was surprised by all the technology driven features they now have. While they did have some basic, plain Jane models, they were few and far between and in a much smaller drum capacity than fit my needs. A salesgirl came over several times to assist me but really didn't offer much as far as information other than specific to the store (their warranty, delivery, etc ). If I asked her something about a particular model she read the information sheet, which I could do so she was pretty much useless. I did find the process of making a final selection difficult, comparing the different models and features. I probably spend more time than most as I was googling reviews and bullet point features on the models I had narrowed it down to. It would have been nice is that work was done already and featured somewhere on the washer in greater detail than what they provided. Also keeping track of which ones I was considering took clever thinking. I folded the corner of the price so I knew since many look the same. Bring a colored post it or something to keep track. I finally settled on one I liked and at the last minute before going to the register asked for it to be pulled out so I could inspect all the sides/back. (Remember this is scratch and dent). I'm so glad I did as this unit had a back that was pulling apart from a huge dent and the possibility of it leaking was probably above average. I was able to find the same unit but with only a small scratch for the exact same price. I do think pricing should reflect the damage but felt it doesn't. Overall I was happy with the process and hubby came back later in the day to get it. You pay first and must show receipt at pick up but I believe they'll hold it for 48 hours (paid). The warranty is factory OR one year/parts and labor through them. It's one or the other. Overall for the unit I bought I saved about $400 and no one would even know it was scratch and dent if I didn't tell them. I would shop here again next time an appliance fails even without an appliance shortage.

5:47 AA & Q k&a appliance review:…read moreJeff McCoy J 大 Local Guide * 21 reviews * 19 photos just now New I purchased a new induction range. I was told everything was tested and working before it was put on the floor. Got it home and immediately had an error code. I have to go through the manufacture to get it fixed. I saved $200 over buying brand new at Lowe's. If you use your Lowe's card to purchase an appliance and anything is wrong they will replace it right away with a new one. The tiny bit of savings from K&A is NOT worth the risk.

Prompt service ... I got a repair done in 24 hours His rates are reasonable . This is a…read moreservice run out of his home

I purchased a refurbished Shark Navigator from Kevin in April 2018 and it has yet to let me down…read more(its August 2019 now). about 6 months after I purchased the vacuum, it gave me trouble one morning. I sent Kevin a message on Facebook and he immediately offered to take a look at it. I tried it one last time before bringing it in and it decided to work and I have never had any trouble since. Great customer service and products! Will definitely use this business again if/when I need another vacuum.

Needed my Kenmore Washer repaired because of a lid latch issue and dripping into the tub. Very…read morepleased with the service I received from Kasper's. Ordered the part and 2 days later within an hour the repairmen had it working as it should. Very pleased with their professionalism and repair in a timely manner. I would not hesitate to have them repair your appliance.

I usually only review restaurants on Yelp, but I'm hoping that this review helps someone out... and…read morehelps out Kasper because they've been amazing to deal with. About 2 years ago, my gf and I purchased a half cow from a local farm. I went to lowes.com, and ordered a chest freezer. Was told it would be here in 2 weeks, perfect because the cow was ready for pickup in 4 weeks. Lowe's kept delaying and delaying, and finally I called them to ask about it, and they told me it was out of stock and they didn't know when it would be in. In anger, I cancelled..... then realized I needed to pick up a half cow worth of beef in 3 days. I called EVERY BIG BOX and no one had anything in stock that fit our needs.... I called Kasper (sad enough they are less than a quarter mile from our home) and they were able to get me THE freezer I ordered form Lowe's originally, at the same price, and next day delivery. Had it delivered by a manager/owner type and was so happy with the situation that I promised to always use them ... Fast forward to this spring, my dryer and washer AND dishwasher were all starting to go. I shopped around and I forgot about Kasper because I was really looking for no interest financing and didn't think a local shop would do it. Ordered all my items at Best Buy with the help of a salesman and was promised Thursday AM between 8-10 AM delivery. I worked second shift that night, and thought "ok perfect I don't start until 1, so worst case scenario if they run a little late, I'll be OK"... come 12:30 no phone call, no nothing from Best Buy. I called the store and was told that they got delayed and it wouldn't be delivered until after dinner. I said I would call and reschedule . I worked the next few days without calling back and the more I thought about it, the more angry I got... I cancelled and wound up during a walk one day stopping in to Kasper. Not only did they offer 12 months interest free financing, they also had better products in my opinion. I wound up spending $150 more per unit, but getting much nicer products for the laundry room, and the install of the dishwasher took about 2 hours longer than they expected due to the poor install a prior owner of the house did on this dishwasher, but no extra charges, no attitude, just great service. Long story short, if you need appliances, check out Kasper, you will not be disappointed. These guys are awesome to deal with, and this time, I mean it, I will not order from anywhere else.