We had an emergency and had to cancel the same day they came to measure our windows. We let them…read moreknow we would order in a few months but just couldn't spend the money at this time. They deducted all but approx 750. I asked if they could deduct that in the future when we reorder since they have our window sizes and the brand of window we need, and they said no. Not happy. They Lost a customer.

We used them to install a patio door today. Ordered it in March. Did not get it until today and…read moreonly heard from them once the whole time. Guys that came out were very nice but did forget there miter saw had to use mine no big deal. Left a gap inside on part of trim until I said something. Left the screen at warehouse and when I called was told they forgot it. Then they called me and said it has to be put on the frame as the screen is not connected to its frame. Then they would just drop it off and I would have to make sure it fits properly. Would not recommend them to anyone.

Mike was quick to respond to my request. I bought a new garbage disposal and needed it installed…read moreas I am too old to work under the sink. Mike arrived on time, reconfirmed his set fee and started to work. It didnt take him long to complete the install. He called for me when the job was done and was eager to show me, "No leaks." Next time I need a 'handyman kind of job I will be calling Mike for sure.

From the owner: I offer top notch service with customer satisfaction being a priority. read more

I highly recommend Tiltin! From the first phone call, working with Tiltin has been the most…read morepositive experience I've had with any home remodeling project. Tiltin replaced the exterior doors and the storm doors on my condo. Their attention to detail and expertise ensured that the fit and function of the doors was perfect, which isn't easy on a 50 year old building. One of the installers told me at the end of the project that he has worked for several door companies, and my project was a challenge and Tiltin is the only company he's worked for that could have done it correctly. I will not hesitate to hire Tiltin again.

I contacted Tiltin to assist me with a two phase project. First phase was to replace an exterior…read moredoor with the second phase to work on a patio door and new windows in a room with a partial lake view. After reviewing my vision for the doors and windows, Larry provided some excellent suggestions I hadn't considered previously. Tiltin provides a large selection of products and Larry was very knowledgeable on all of them. The exterior door is in, looks great, feels solid, and has eliminated the cold draft of the door it replaced. Larry and crew showed up on time and had the job site cleaned up nicely when the work was finished. I'm looking forward to working with Tiltin and Larry on phase two this spring for a new patio door and floor to ceiling window to enhance my lake view. JT

I recently had a retractable awning and a patio door awning installed. Expensive but seems to be a…read moregreat product. I also wanted to use a local hometown buisness. The installers were very helpful and professional. I did have a problem with communication, they never once called me with updates or installation dates. I would wait weeks and finally called them. More than twice this happened. And when I did call the woman answering the phone never had any idea what was going on. And was very short with her responses, bordering on rude.

Had our roof replaced October 2022 by a different contractor. Nevilles removed our current Gutter…read moreHelmet and agreed to re-install in the spring. It is now June 27 and still not re-installed. I have made several phone calls and even talked to the owner. He's given me every excuse; too windy for his crew, has a new construction that has to be done, has even told me that he appreciates my patience and assured me he would be here. We not only want the old ones re-installed but wanted some additional Gutter Helmets. Well I'm running out of patience, we just want it finished. I will not recommend Nevilles because of their poor customer service. I don't appreciate being lied to that they would be here on a certain day and not show up or even given the courtesy of a phone call. At one point we were apparently scheduled for a Wednesday that we weren't aware of and the day before we got a phone call telling us we would be rescheduled for 2 weeks later. i could understand being pushed back one day , but 2 weeks! Regardless, they still aren't here! Never again

Kyle is a very good installer and very knowledgeable.He did an excellent job and was very…read morereasonably priced. Would recommend him highly!

Kyle showed up at the time I was told. He listened to my description of the problem and agreed the…read moredoor needed balancing. Before balancing, Kyle checked a few things, lubed the hinges, bearings and pointed out some fluid dripping from one of our car's tailpipe. After balancing the door, he tightened the chain, moved the door closer to weather strip, and even discovered and removed several wasp nests in the soffits. All of this for a price that I consider very reasonable. Now the door opens and closes properly and is much quieter. I felt as if I made a new friend that morning. Thank You.

The window salesman went slow in explaining things to us as we are older. Answered our questions in…read moresimple language did not try to gloss over anything. They were on time and kept us abreast of the process. Our living room with the big bay window allows us to watch our friendly birds at the feeders and the room is much warmer.

Really wish I would have done more research on Pella prior to going with them on my windows. I…read morethought they were high quality windows and that they use their own installers exclusively both were incorrect. Would not recommend to anyone. The replacement windows require so much weather stripping to keep sealed it is laughable. They had multiple visits to patch up the very bad install. They either caulked closed or open the window drains. Should have gone with the cheaper windows and installers as we would have had a better experience.

We had DeLeers come out to look at a small remodeling project. At the appointment, we discussed…read morebudget and ballpark estimates, and Brian felt confident we'd land roughly in the $20k range. He used phrases like "on the high side" and I can't imagine it being more than that," and made us feel assured that our budgeting was appropriate. Given that, we agreed to a deposit of $250 for him to go ahead with a formal quote, per company policy. When the proposal came back, it was $45K, which is more than double what we had discussed. While I understand that quality work and materials are costly, I don't understand how his verbal estimates were so grossly inaccurate, especially when he said he's been working there for 18 years. While I understand the deposit was intended to cover his time in gathering the estimates, and that he "doesn't work for free," a large part of his job is properly estimating potential costs for potential clients, and he did not do that. We agreed to the $250 deposit based on incredibly inaccurate numbers, and when I requested our deposit back, we were denied (twice.) While I don't think it was his intention to be deceptive, we felt swindled out of $250. I was very disappointed that they weren't willing to refund us.

My goodness I'm the first to review? Anyone seeking a Home Remodel knows how hard it has been…read morelately to find "good help", and we feel we were Very Lucky to have called DeLeers (specifically their Service Division which handles existing buildings). Quick to respond, great ideas for us that we'd never otherwise have considered, careful attention to all details, quality product selection, expert workmanship, schedule stick-to-it-tive-ness, follow-through, I could go on & on. They will probably never be the lowest bidder, but you want a job well done you will always get that from DeLeers.