This is the only full selection fabric store in town.
I was there twice. First time, the younger sales person was nice and helpful. She is not very knowledgeable, but since I have a pretty set list of things to get, it was fine.
The second time I went in for Shoulder pads and buttons, I encountered the worst customer service I have ever experienced in Moses Lake. (out side of Wal Mart, which no one was there to give any service) . The lady was not helpful, rude, and seemed like a bother for her to check to see to walk 5 steps behind the counter to check their inventory.
For that reason and more, I will never go back to this shop again! I don't care if i have to rip the shoulder pads out of my old jacket. This was just uncalled for.... Next time when I need findings, I would drive a hour to another town to get then rather than coming here. read more