I experienced unprofessionalism, poor business organization and the epitome of preferential…read moretreatment. After placing an order and waiting several weeks past due, I called and left messages yet did not receive a return call. When I was finally able to speak to the owner, they quickly ended the conversation and stated they would call me back but never did. I then showed up in person to inquire about my order but was ignored while other customers were helped who came in after me. Needless to say, to this date I still don't have my product and no one has ever contacted me about it. I would not recommend this business to anyone.

I was traveling and stopped by this a-maze-ing fabric wonderland!…read more With the help of the knowledgeable friendly staff I found fabrics I'd been looking for to start my new project. Plus more . I will be ordering online in future. You truly can find everything here! So inspirational

Ordered mask kits and cotton fabric to go with the kits…read more Received the kits and no fabric. I patiently waited to see if the rest of the order arrived. I emailed about the missing material, as well as some questions. I'm a very patient and empathetic person so I told myself, "they are probably overwhelmed, be patient when you don't get responses right away or full responses". At some point, Cindi (the owner I believe), responds to one of my messages offending and insulting me...treating me like I had done something wrong...like "what nerve I have asking a question about a particular fabric"...following with stating that I hadn't even paid for my original order. WHAT?! Completely shocked by that accusation I quickly responded with my electronic receipt for all the items I purchased. And just to give her the benefit of the doubt, I stated that "IF" for some odd reason she did not get my payment (of which I am seeing she did) I would be happy to take care of that. I have never dealt with this store before so I don't now how I could possibly just land free orders. I have receipts and I would never expect a business to just give me something. That's ludicrous. I have been emailing since then with no response. I am a person of sound mind, as well as former public servant for Emergency Services...in case there is doubt I misunderstood something. I'm short of posting the accusatory and rude tone but I'll save face for the owner, as I'm reasonable enough to realize some people are overwhelmed and not well. I'd like an apology and my money back for the material I am still missing. I won't hold my breath for an apology but I am owed money. Horrible experience.

This is the only full selection fabric store in town…read more I was there twice. First time, the younger sales person was nice and helpful. She is not very knowledgeable, but since I have a pretty set list of things to get, it was fine. The second time I went in for Shoulder pads and buttons, I encountered the worst customer service I have ever experienced in Moses Lake. (out side of Wal Mart, which no one was there to give any service) . The lady was not helpful, rude, and seemed like a bother for her to check to see to walk 5 steps behind the counter to check their inventory. For that reason and more, I will never go back to this shop again! I don't care if i have to rip the shoulder pads out of my old jacket. This was just uncalled for.... Next time when I need findings, I would drive a hour to another town to get then rather than coming here.

Very cute mom n pops fabric store! Large variety of fabrics. The best was the Minky... So very soft…read morein cuddly fabric. The gals in there were very helpful. One of them weren't sure about something I was asking about so she pulled it up on the Internet and helped me. They all made me laugh and were very nice to me and the others in the store. I would go back again for everything. Forgot to mention there's a bird in there her name is Zoey I believe she's the funniest thing when she dances! Over all I enjoyed my visit. I would tell my friends to go check them out. They would try their best to help you with your questions. Thumbs up for this store.

We visited Leavenworth for the first time, and of all the shops, this one is my favorite!…read more Lots of precious Franz items, but what I love mostly is the vast collection of Michel Works: soap bars, moisturizers, home sprays, candles, foaming hand soaps of all fragrances, aprons and kitchen towels with gorgeous floral patterns. The owners are the most friendly people I have ever met. Wish I lived closer to this shop!! ( I am from San Francisco, CA )

Love everything about this shop. If I could afford it, I would totally buy a lot more than I did…read more But I picked up some jams, and jelly's that you can't get at a lot of places. Certain flavors that is. I haven't been inside this shop since winter 2007/08. The gentleman behind the counter told us the story on how his wife loved this shop so much, that a few years ago, she saw the for sale sign, and told her husband that she must purchase this place. So they are the new owners. What a sweet story! He was so friendly! But the best part about this shop, is you have to go through the place to get to my favorite gourmet chocolates. Yes! I will drive over 2 hours just to get them! Sure I can order online, but what's fun about that!

Great selections of material, yarn and supplies! Clerk was knowledgeable and helpful.read more

Darling store, Ruby's sewing and crafting store, in Cle Elum!!…read moreDelightful staff and lots to see! They have nice yarns, fabrics, kits, tool, embroidery threads, lots of fun unique sewing gifts and gadgets as well. I even got a small iron for quilting! If in the area, we'll worth the stop!

The most adorable shop in downtown Chelan that has a little for everyone!…read more Cute clothing, home decor, pet toys, gag gifts, sunglasses, jewelry, kid toys... you name it and they have it! My daughters and I shop here every time we are in Chelan, no exceptions! From hats and hoodies to stickers and throw pillows if they sell it it's cute and I bought it

Very eclectic gift shop. Something for everyone. My girlfriends & I all got matching Chelan…read morehoodies. Great quality & we all love them!