DON'T waste your time or money!! GO someplace else!!
When I originally began looking for childcare I talked with Joanna at Country Campus. She was hard to get ahold of, didn't return phone calls. When I was finally able to talk with her she was very vague in answers regarding tuition for full days & half days, # days of week required for care and transportation questions. I had talked with 3-4 different people and got different answers from everyone. I began this process in late July early August and by the first day of school I finally had things nailed down with them.
My 3 year old HATED it!! She cried everyday that anyone dropped her off. Jason the teacher in the 3-4yr old class, does not do things with the kids, just lets them play, occasionally reads stories, but never does crafts or projects related to seasons or holidays. My 5yr old loved it!! she had a differ teacher. We were never told anything about which classroom my 3 yr old would be in so it was a confusion everyday. One day she would be with the 3 yr olds the next day with the 4 yr olds. POOR communication skills at this place!!
Let me also say that there are 2 buildings to this site in Battle Ground. My kids were not in the same building. They rarely went outside to play. My younger one was in the "white house" which STINKS! all the time everyday! there is a "outdoor" play area here that is really just an enclosed area between 2 buildings, no fresh air in here. My older one was in the "brown house". It was not as stinking but the kids are older and playing and sweating, so you can decide on that one. Again rarely went outside to play. both buildings are in need of updating. They have small rooms with little for your child to do.
The billing is done by email. we only every received 1 bill. I had to go in, call, & email several times to get our bill so that we could pay it. I was charged $25 late fee for not paying on time. Also they have you clock in and out on a computer. You are never told or shown how to do this, but if you don't you are charged $10 for not doing it per incident. Again POOR communication skills!!
They never had our name spelled correctly on the kids files even after repeated times of informing them. Our email was correctly on file as were our phone numbers.
One day, in the trails of getting a bill that hadn't been paid yet, we got a call from the school my 5yr attends saying " nobody has picked up your child yet" when we called the childcare center they then informed us that "we can't have her in care until the bill is paid in full", OH MY GOONESS, we had to scramble to get her picked from school and find care for her. WE were also told that we would be charged for any days that she was scheduled to be there but was not allowed to be there until the bill was paid. We still had NO bill!!
This place is EXTREMELY unprofessional, lacks communication on all levels.
RUN AWAY!!!!! read more
