Great customer service! While one has to schedule several weeks in advance for a repair (so many…read moresatisfied customers), they also try to work in last minute fixes when leaving for a trip the next day. I have experienced both to great satisfaction. I have every confidence they know what they are doing and can get the work done fairly quickly. I also like that they take the time to offer options or explain how something works. Will continue using them for RV needs.

Have used them for a few things in the past. Just had some tree damage and wanted to use them for…read morethat also. Communication about the repair was nothing short of incomplete and frustrating. Makes me wonder about their ability to be thorough with a repair job. There had also been an issue with a prior repair and the communication was horrible. I've changed my mind and am finding a new dealer.

I had a transfer case rebuilt by these guys and the turnaround time was less than 2 days. Got it…read moreinstalled with no issues and was out wheeling the same day. Lots of new hardware and everything came back so fresh and so clean! I almost rebuilt it myself but for the price I paid. $1143.88 + $48 shipping there it was a deal. The rebuild kit itself is $600 so the extra is worth the headache I avoided. The build is a little cheaper if you dont choose the aftermarket bracket. Thank you for the great work!

In short, Wheeler's is one of the best off-road shops I've dealt with in the past few years…read more I ordered a set of shocks and springs from them. Things didn't go as planned initially because of a warehouse miscommunication, and I was pretty annoyed. In addition a part (springs) I ordered was not in stock (COVID). The part out of stock was set to arrive in October. I initially wanted a partial shipment, but changed my mind a couple of days later and indicated all could be shipped at the same time. I expected everything to arrive around October. Today, I get an email stating everything had shipped, including the springs that were on back order. I emailed Josh at Wheeler's to confirm this was true. He said it was and I'm expecting to get everything today (09/01/2020). Wheeler's turned what could have become a really bad experience into something good, which is something all of their customers expect from them. Thank you, Wheeler's. I'm a customer for life.

The only reason I'm giving this place a 5 star review is because I don't have an option for 10…read more I was on a recent 6 day motorcycle trip to the Grants Pass area from central California with five other riders. Upon starting my bike on day two of our trip I noticed my bike(a 2012 Yamaha FJR) making what sounded like an exhaust leak. Unable to determine the cause and not wanting to ride the bike in that condition I Googled motorcycle repair shops in the area and found LMS Motorsports. Since it was only a few miles from our hotel I rode directly there so I would be there when they opened at 9am. I was cheerfully greeted by Sherry only to find out the shop only works on off road motorcycles and ATV's. Jeff,(who I assume is the owner) overheard us talking and came over to ask what the problem was. I explained it to him and he said "let's take a look". I started the bike, he stuck his head down by the exhaust and said without any hesitation "I can fix that, drive it around the back". Fifteen minutes later(and a quick TIG weld) I was on my way and able to finish our ride without and further incidents. I can't thank Jeff and his courteous staff enough for there exceptional customer service!!!!!! I just

Where do I start?! Brought our RZR to the dealership prior…read moreto selling it to a friend. You'd think that most dealers technicians would have knowledge on what makes them tick! Turns out they know how to make it worse! And go straight to looking for more problems prior to doing what I had asked them to accomplish for us. Over $2000 later and 3 trips of bringing it back didn't help whatsoever! So when spoke to Jeff at LMS, he already had an idea of what happened. He came to pick up the machine, repaired it and brought it back. Corrected the work that the dealer claimed they already had done. Did even more things than I had expected, plus cost less than the dealer. I reached out to the Dealership owner showing him the invoice for what I just had done. No response, I'm not too surprised! After 10 years of being a customer and buying 2 new machines from them, he could care less to make it right! So be aware that the local Polaris shop is not capable of doing it right and especially for what they charge! LMS came through for Us! Thanks Jeff Foster!

I have had a few accidents (unfortunately, but not all my fault) over the years. And I always take…read moremy car to Apland's. They have always taken great car of me and my cars. They go above and beyond what they need to do, surpassing what is required of them - because whether or not I notice they are dedicated to doing the job right. They also deal with the insurance companies on my behalf, and take care of the claims process, so I don't have to waste my time.

I got into a crash at the end of July. It wasn't anything crazy just cosmetic. We went through…read moreinsurance and this was one of the recommended shops. In the years prior my family has had good experiences here so we went with it assuming there would be no issues. We dropped the car off mid august with the understanding that they had the parts, would give us updates on the vehicle Tuesday's and Thursday's, and that it would be about two weeks before we had it back. The goal was for us to not have the vehicle totaled out and we had explained that to them and they were willing to work with us if it were to get close to that. After about three weeks of hearing absolutely nothing from them, we found out from our insurance that the car was being totaled instead of being fixed. The same day we found that out we received a call from the tow truck company who was going to be taking the car to see if we had cleaned it out yet. So we rushed down there under the impression that it was going to be towed that afternoon, but instead later found out that the people at the shop told the tow company that we had not cleaned out the car yet. After we had already been there and specifically told them it was empty and handed the keys in. Which led to the process of it being totaled taking even longer because of them not being honest. We had also found out that the main guy who was on my car just never filed the paperwork for the total process which is why it took so long to be processed. I absolutely do not recommend going here they are not professional at all, drag things on way longer than necessary, and have absolutely no communication with the customer.

We just purchased a 2026 Tiffin Allegro RED and wanted some stability, steering and ride…read moreimprovements. When we discovered Henderson's Line-Up developed SuperSteer I knew we had to visit Grants Pass. We did SuperSteer, Koni shocks and airbag motion control units. Wow. Great decision. When we left I thought I grabbed the wrong Motorcoach. Jesse was so accommodating. The only time I heard the word "no" it was in front of the word "problem." We had lunch at a very nice restaurant walking distance from Henderson's. When we told our server why we were in Grants Pass she said many people who come intell her the same thing and they come from states all over the place to visit Henderson's. There's no doubt why.

The team at Henderson's Lineup was the best I've ever worked with. They got us in on very short…read morenotice while we were traveling, made the repairs the same day, and even gave me a list of future work to keep my RV running its best. They were by far the most knowledgeable and nicest people I've worked with--thank you so much! Gregg & Patti

First time financing a new bike, process went seamlessly, these guys are great, highly recommend…read morethem..

Eight years after buying a 2016 KTM Super Adventure bike, I returned to purchase a 890 Adventure…read more The shop serviced, repaired and sold parts (mostly tires) for my motorcycle since then. The parts manager gave excellent advice on tires that all preformed well on dirt, gravel and asphalt. There is a new owner but service continues to be great. The manager was very helpful but not an expert on all the adventure models. Dirt bikes are the best sellers here. A downside is that the owner will not take trade-ins. (Probably because the shop hardly has room for its new bikes.) The 2016 shop was burned in the Alameda Fire. The new shop is much smaller and crowded with KTM dirt bikes with few adventure and high-speed street bikes.

Looking for our third RV/Fifth Wheel, we had it narrowed down but decided to buy a slightly used…read moreone. We found what we wanted at River City. our initial sales contact, Emily was wonderful; matched the price as we'd found another one exactly the same. Frank finalized the deal for us. We drove to Grants Pass to pick it up and spend a few days on the Rogue River. River City personnel did an excellent job prepping the rig. Every system was tested and confirmed as working. Stove, oven, solar, TVs, sewer connections, windows....everything. It was squeaky clean, even smelled brand new! They worked with us on the price. Handled all the paperwork including the temporary use permit, installed a part on the hitch, hooked us up and got us out the door in just a few short hours. I highly recommend River City, their products, and services!

Thanks so much for helping us out. Our roof membrane began to blow off during our trip up the…read moreOregon coast. We called ahead and they got us in for a quick fix to keep us moving along. We will be back to have our new roof installed.

A year ago I walked into D&S terrified, but also exhilarated at the idea of learning to ride at…read more45yrs old. As a woman, an "older" woman at that, I wasn't sure what kind of reception I'd receive. Terri, the owner (and daughter of the founder) welcomed, encouraged, and assured me that I could do this! She helped me pick out my perfect starter bike. When I had questions about my bike after dropping her, the service department didn't judge, but made sure I had all the tools I needed to be successful. When I found myself challenged by different riding scenarios they always had tips for me. The icing on the cake is the extra work they put in to help my husband with a surprise of massive proportions when he bought me a new bike for our 30th anniversary this year. Today I'm happy to say I know several D&S employees by name, feel welcome when I'm there, and would highly recommend them to anyone!

Yesterday a friend of mine lost a muffler pipe on the road when we were headed towards the Old…read moreSiskiyou Highway to visit Mt. Ashland. Since we were passing D & S anyway, we dropped by to price a new piece for the one lost on Interstate 5. A manager, Josh, overheard our dilemma and mentioned that there was an 'old' one in the back that would fit my buddy's Heritage. Josh then proceeded to install the pipe he found, test drove the bike and didn't even charge for the impromptu service he had performed! We couldn't believe it! He sat in the hot sun fixing a 'hot' bike, and renewed our faith in D & S with his kindness and help. FIVE stars for sure, and I'd give more if I could!