So impressed by the TEAM at Oregon Truck & Auto Authority they definitely set the bar for Quality &…read moreService. 5 star Communication, flexibility, punctuality, & completion. 5 star Spray lined our truck bed and truck shell exterior coating. I will never use any other shop for my custom off-road accessory needs. Thanks again Oregon Truck & Auto! Tony Cantu

They took time to help me understand what might be happening with my tonneau cover and possible…read moreremedies. The original installers were not available as they were too busy I guess. I don't think they supported or sold my model a anyway. I look forward to seeing how this goes and will finish the rating after going back. All the reviews reflect my experience with them so far

I have had a few accidents (unfortunately, but not all my fault) over the years. And I always take…read moremy car to Apland's. They have always taken great car of me and my cars. They go above and beyond what they need to do, surpassing what is required of them - because whether or not I notice they are dedicated to doing the job right. They also deal with the insurance companies on my behalf, and take care of the claims process, so I don't have to waste my time.

I got into a crash at the end of July. It wasn't anything crazy just cosmetic. We went through…read moreinsurance and this was one of the recommended shops. In the years prior my family has had good experiences here so we went with it assuming there would be no issues. We dropped the car off mid august with the understanding that they had the parts, would give us updates on the vehicle Tuesday's and Thursday's, and that it would be about two weeks before we had it back. The goal was for us to not have the vehicle totaled out and we had explained that to them and they were willing to work with us if it were to get close to that. After about three weeks of hearing absolutely nothing from them, we found out from our insurance that the car was being totaled instead of being fixed. The same day we found that out we received a call from the tow truck company who was going to be taking the car to see if we had cleaned it out yet. So we rushed down there under the impression that it was going to be towed that afternoon, but instead later found out that the people at the shop told the tow company that we had not cleaned out the car yet. After we had already been there and specifically told them it was empty and handed the keys in. Which led to the process of it being totaled taking even longer because of them not being honest. We had also found out that the main guy who was on my car just never filed the paperwork for the total process which is why it took so long to be processed. I absolutely do not recommend going here they are not professional at all, drag things on way longer than necessary, and have absolutely no communication with the customer.

These guys are top notch. First, I purchased a bike here and Patrick was awesome. He was…read moreknowledgeable, friendly, and got me a great deal. Later, I brought the bike in because I was having trouble with finishing up my new exhaust. The service department squeezed me in the same day I called. Shane and Kelly were super helpful and got everything dialed in. I will definitely keep doing business with them.

Russ was very helpful in the purchase of a new 2025 CFMOTO 450SS. The process was pretty simple and…read moreI would recommend them to friends.

These guys are great Gene C in service is professional and his customer service is outstanding. He…read morereally cares about you and your car. Always a pleasure to come here cause we know we would be well taken care of. 10 stars for sure Even the techs are great and the girl in front desk.

To start off, this was my fault, but how they handled how I wanted to fix this was worrisome. I…read moretext to check on a car I wanted to buy, and the sales professional accused me of waiting to make another fraud check and when i went to the GM, he directed his sales manager to contact me, The GM himself, couldn't take his time to contact me. With that being said, Mitch Parker, thank you for not making this a priority and giving another unnamed dealership a chance to gain my business.

If you want amazing customer service, you found the right place! I'm a 25 year first responder and…read moretruly value people and companies that prioritize honesty, integrity and great customer service. If that's also important to you, Country ATV & Cycle is your company! Jeremy, one of the owners is getting special kudos for his hard work to help solve a problem that the bike manufacturer was unable to solve. I give Coutry ATV & Cycle my highest recommendation.

We were shopping all over for an ATV and even looking as far as Texas to have it shipped to us…read more Getting a used one was a gamble but I just happen to see an advertisement Jeremy put up on Facebook marketplace for some new ones they had on hand and I decided to message him. He responded quickly and was professional and very helpful and knowledgeable. We ordered an ATV from him and he made sure it was delivered on time before Christmas. The process couldn't be more seamless and stress free. He was very impressive with his service and we then wanted to buy a dirt bike. Sure enough, he knew his stuff and asked all the important questions to make sure we got exactly what we needed and wanted. Again, he pulled it off and got it delivered BEFORE Christmas! I'm so glad we did business with this shop. We bought a couple other off road vehicles from a shop in a near by city here in Sonoma County previously and I just didn't like that place. It just felt off. Jeremy is a great guy and won't upsell on anything you don't need. He's very honest and cares about his customers and that goes a long way. We, as a small business owner, truly appreciate and respect that type of work ethic and attention to detail in what you do. Now I want something else for our property and he's been extremely helpful in trying to accomplish that. His prices are very reasonable and he will get you exactly what you're asking for. Highly recommend buying from this shop, it's worth it!

After working with several dealerships, Tosha was the first person I connected with who truly…read morelistened to my needs. I was searching for a special birthday gift and anniversary surprise for my wife and wanted a payment that fit comfortably within our family's budget. Noah and Tosha took the time to find the right vehicle and put together a deal that worked for us without overextending our finances. Once we found the perfect two-seater for my wife, Noah had everything cleaned, prepared, and ready to go within hours so we could complete the purchase that same day. A big thank you as well to Frankie in Finance for making the paperwork process quick and seamless. The entire transaction was completed in about an hour. Excellent customer service from start to finish. I highly recommend BMW of Medford, especially Noah and Frankie.

Went in for my Recall and ended up having SUNROOF problems when I got it back. and then said the…read moresunroof was like that when they got it. when it Was working fine befor I brought it in... then asked if I wanted to be charged to service the sunroof. lol NO Your not touch in my car again.

The techs at Tom's auto service are amazing! Very knowledgeable and helpful…read more I'm an Oregon native but currently live in California. I was up visiting in grants pass when all of a sudden, a terrible noise was coming from the front right of my engine bay. Not knowing the exact cause, had my suv towed into Tom's early on a Monday. By Monday afternoon they knew what was wrong, had the part is stock and could get me back on the road by end of the next day. They were even complete early and upon pickup, the tech showed me the broken fan from the radiator fan assembly that was basically wobbling away making quite the ruckus. I am so thankful that Tom's was helpful, knowledgeable and quick. They did come highly recommended by some friends so I'm glad I trusted them. If needed, will definitely take vehicles back to Tom's.

Worst Brake job I have ever had. Brake dust everywhere and they screech as new brakes. I called to…read moresee about a refund and I was rudely told no and to deal with it

Looking for our third RV/Fifth Wheel, we had it narrowed down but decided to buy a slightly used…read moreone. We found what we wanted at River City. our initial sales contact, Emily was wonderful; matched the price as we'd found another one exactly the same. Frank finalized the deal for us. We drove to Grants Pass to pick it up and spend a few days on the Rogue River. River City personnel did an excellent job prepping the rig. Every system was tested and confirmed as working. Stove, oven, solar, TVs, sewer connections, windows....everything. It was squeaky clean, even smelled brand new! They worked with us on the price. Handled all the paperwork including the temporary use permit, installed a part on the hitch, hooked us up and got us out the door in just a few short hours. I highly recommend River City, their products, and services!

Thanks so much for helping us out. Our roof membrane began to blow off during our trip up the…read moreOregon coast. We called ahead and they got us in for a quick fix to keep us moving along. We will be back to have our new roof installed.