So impressed by the TEAM at Oregon Truck & Auto Authority they definitely set the bar for Quality &…read moreService. 5 star Communication, flexibility, punctuality, & completion. 5 star Spray lined our truck bed and truck shell exterior coating. I will never use any other shop for my custom off-road accessory needs. Thanks again Oregon Truck & Auto! Tony Cantu

They took time to help me understand what might be happening with my tonneau cover and possible…read moreremedies. The original installers were not available as they were too busy I guess. I don't think they supported or sold my model a anyway. I look forward to seeing how this goes and will finish the rating after going back. All the reviews reflect my experience with them so far

Friendly, accommodating, fast working, and great team to work with! Thanks again! Always…read morerecommended highly.

Took my sons. Are here it took forever just to get a quote. They repaired it and 2 months later it…read morewent out . 1500 dollars to repair their new a.c. and they stood behind nothing.​

Russ was very helpful in the purchase of a new 2025 CFMOTO 450SS. The process was pretty simple and…read moreI would recommend them to friends.

Best customer service in Medford Oregon out of any motorcycle shop there. They answer their phone…read moreand are happy to help. Carie checked on an item for me. They didn't carry it . I'm from out of the area and she even recommended the other shops . I said no thank you one shop lately is closed on Saturdays randomly and the other shop says they are busy leave name number . I appreciate the excellent customer service every time we go into their store! They greet you and all the guys behind the counter are great they take their time helping my husband and myself as well! Even when they are busy they take the time to say I will be right with you .They All have 100 % customer service ! It's great to hear a smile in a voice even though you can't see it! Honest and friendly doesn't get any better than that! :)

These guys are great Gene C in service is professional and his customer service is outstanding. He…read morereally cares about you and your car. Always a pleasure to come here cause we know we would be well taken care of. 10 stars for sure Even the techs are great and the girl in front desk.

To start off, this was my fault, but how they handled how I wanted to fix this was worrisome. I…read moretext to check on a car I wanted to buy, and the sales professional accused me of waiting to make another fraud check and when i went to the GM, he directed his sales manager to contact me, The GM himself, couldn't take his time to contact me. With that being said, Mitch Parker, thank you for not making this a priority and giving another unnamed dealership a chance to gain my business.

If you want amazing customer service, you found the right place! I'm a 25 year first responder and…read moretruly value people and companies that prioritize honesty, integrity and great customer service. If that's also important to you, Country ATV & Cycle is your company! Jeremy, one of the owners is getting special kudos for his hard work to help solve a problem that the bike manufacturer was unable to solve. I give Coutry ATV & Cycle my highest recommendation.

We were shopping all over for an ATV and even looking as far as Texas to have it shipped to us…read more Getting a used one was a gamble but I just happen to see an advertisement Jeremy put up on Facebook marketplace for some new ones they had on hand and I decided to message him. He responded quickly and was professional and very helpful and knowledgeable. We ordered an ATV from him and he made sure it was delivered on time before Christmas. The process couldn't be more seamless and stress free. He was very impressive with his service and we then wanted to buy a dirt bike. Sure enough, he knew his stuff and asked all the important questions to make sure we got exactly what we needed and wanted. Again, he pulled it off and got it delivered BEFORE Christmas! I'm so glad we did business with this shop. We bought a couple other off road vehicles from a shop in a near by city here in Sonoma County previously and I just didn't like that place. It just felt off. Jeremy is a great guy and won't upsell on anything you don't need. He's very honest and cares about his customers and that goes a long way. We, as a small business owner, truly appreciate and respect that type of work ethic and attention to detail in what you do. Now I want something else for our property and he's been extremely helpful in trying to accomplish that. His prices are very reasonable and he will get you exactly what you're asking for. Highly recommend buying from this shop, it's worth it!

After working with several dealerships, Tosha was the first person I connected with who truly…read morelistened to my needs. I was searching for a special birthday gift and anniversary surprise for my wife and wanted a payment that fit comfortably within our family's budget. Noah and Tosha took the time to find the right vehicle and put together a deal that worked for us without overextending our finances. Once we found the perfect two-seater for my wife, Noah had everything cleaned, prepared, and ready to go within hours so we could complete the purchase that same day. A big thank you as well to Frankie in Finance for making the paperwork process quick and seamless. The entire transaction was completed in about an hour. Excellent customer service from start to finish. I highly recommend BMW of Medford, especially Noah and Frankie.

Went in for my Recall and ended up having SUNROOF problems when I got it back. and then said the…read moresunroof was like that when they got it. when it Was working fine befor I brought it in... then asked if I wanted to be charged to service the sunroof. lol NO Your not touch in my car again.

The techs at Tom's auto service are amazing! Very knowledgeable and helpful…read more I'm an Oregon native but currently live in California. I was up visiting in grants pass when all of a sudden, a terrible noise was coming from the front right of my engine bay. Not knowing the exact cause, had my suv towed into Tom's early on a Monday. By Monday afternoon they knew what was wrong, had the part is stock and could get me back on the road by end of the next day. They were even complete early and upon pickup, the tech showed me the broken fan from the radiator fan assembly that was basically wobbling away making quite the ruckus. I am so thankful that Tom's was helpful, knowledgeable and quick. They did come highly recommended by some friends so I'm glad I trusted them. If needed, will definitely take vehicles back to Tom's.

Worst Brake job I have ever had. Brake dust everywhere and they screech as new brakes. I called to…read moresee about a refund and I was rudely told no and to deal with it

Looking for our third RV/Fifth Wheel, we had it narrowed down but decided to buy a slightly used…read moreone. We found what we wanted at River City. our initial sales contact, Emily was wonderful; matched the price as we'd found another one exactly the same. Frank finalized the deal for us. We drove to Grants Pass to pick it up and spend a few days on the Rogue River. River City personnel did an excellent job prepping the rig. Every system was tested and confirmed as working. Stove, oven, solar, TVs, sewer connections, windows....everything. It was squeaky clean, even smelled brand new! They worked with us on the price. Handled all the paperwork including the temporary use permit, installed a part on the hitch, hooked us up and got us out the door in just a few short hours. I highly recommend River City, their products, and services!

Thanks so much for helping us out. Our roof membrane began to blow off during our trip up the…read moreOregon coast. We called ahead and they got us in for a quick fix to keep us moving along. We will be back to have our new roof installed.