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Dothan, AL

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Counseling Services of Dothan

5.0 (1 review)

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1 year ago

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Wiregrass Wellness Center - Dr. Strunk - Wiregrass Wellness center

Wiregrass Wellness Center - Dr. Strunk

2.1(14 reviews)
1.5 mi

Dr. Strunk is very professional and empathetic. His staff is very understanding and although they…read moreget very busy, they do a great job. I am grateful for the type of care I have received. It's freeing to feel like my anxiety is finally under control.

I've been waiting before I made this review to give the office a chance to make this right. My…read morehusband took a test in Dr. Strunk's office, and we were never alerted that they had an issue with our insurance until we were sent to claims. We were told that we could pay off the bill through the office, so we paid off rhe $400 slowly. We're a single income household, and we wanted to make it right to get his results. Fast forward to the bill being paid, and us calling at least 5 times, leaving messages, never hearing back about his test results. I called from my phone, and got someone on the line pretty quickly. I explained the situation, told her we had already spoken to his GP about us having permission to get his results. They tell me I need to fill out paperwork. Paperwork we've already done, taken to Strunk's office (signed by GP), and told we had to wait. The "lovely" receptionist then told me that the test was administered by a different doctor from Troy. We had to call him. This is the first time this doctor has ever been mentioned to us. Doctor in Troy had really helpful staff that was clear in letting us know that they had nothing to do with husband's test. His name nor birthdate exist in their systems. They called Strunk themselves and I still havent heard from Strunk's office. So they essentially took $400 from us and kept the results. Maybe this review will get them to call me back and pay us back.​

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Wiregrass Wellness Center - Dr. Strunk - Wiregrass Wellness center

Wiregrass Wellness center

Wiregrass Wellness Center - Dr. Strunk - Wiregrass Wellness center

Wiregrass Wellness center

Wiregrass Wellness Center - Dr. Strunk - Wiregrass Wellness center

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Wiregrass Wellness center

Southeast Pain Management Center

Southeast Pain Management Center

1.8(8 reviews)
4.1 mi

The only reason I come here is because my dad likes Dr. Willis. The girls at the front desk on the…read moreother hand are very rude. I am not prejudice in any way but the 3 ladies (yes, are of color) seem to be more snappy with the Caucasian patience the the Colored patience. I have been bring my dad here for the past 2 years and I continue to get treated very rudely by the front desk girls. My dad does not talk to anyone but his doctor and does fill out paperwork, hence why I have to go with him, so as far as any questions asked to him and I answer I get a snappy response such as, I understand but I have to ask him. Why when I am the one that takes care of all his medical situations. Funny thing though is once they snap at me my dad says, "ask her, she's my secretary. " Then they change their tune toward me. But putting all the attitude from the front desk, Dr. Willis is an amazing doctor and treats his patience with respect. He also talks to you in a way that helps you understand what is going on with you.

Reagan is the ONLY kind person I met past the front desk. The doctor was very cold and also asked…read moreme the same 100 questions I just got done answering with the intake nurse. He also dismissed my pain. I had an MRI done twice now. My last doctor said I'd be in a wheelchair by 60. I am pretty sure I heard these unprofessional and unpleasant people gossiping outside my office. The lady that collected my urine sample was a total cold witch. It seems like people here hate their lives. Stay far far away from this garbage establishment.

Counseling Services of Dothan - psychiatrists - Updated October 2026

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