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    Handal Nelson, MD

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    Southeast Neurology & Pain Management

    Southeast Neurology & Pain Management

    (8 reviews)

    I just read several very negative reviews and feel I need to give my review. I have been a patient…read moreof Dr. Jones for more than 8 years. I have had 4 procedures in an effort to reduce my sciatic crippleing pain. Through the years I have been seen monthly by 5 different ARPN's. Each had a different personality but all listened, changed medicine when needed and were very respectful. When finally none of the pain medicines were keeping my pain below 6 or 7 I saw Dr. Johnson (fantastic Dr - sorry he is gone.). He explained spinal stimulation and I had the surgery to implant the device. What a difference. My pain med. keeps my chronic pain several paintslower and I can now enjoy life so much more. I even asked Brittany to reduce my prescription. Brittany does not spend a lot of time but if I needed more explanation etc. she stayed as long as I needed her. I try to start pleasant conversations with office staff, nurses and all with whom I come in contact and I get that type response from them.

    I have been going to this medical facility for several years and although I only saw a Dr Jones…read moreonce most of the time I see his nurse. Right now I'm seeing Kristen who's very nice but her assistant has been very very nasty to me. She acts like I work for her and it's happened more than once. She tends to think that she can lecture patients and she's very short. Disrespectful and argumentative. I find she's very unprofessional and I'm very disappointed in her. I'm fine with Kristen I would see her anytime but I cannot tolerate the rudeness with which I was treated not only this time but several times by her assistant. Someone needs to talk to her this woman has an attitude. I left there so upset and we are patients in pain and the last thing we need is some rude assistant lecturing patients. I don't even know if she is a nurse but it doesn't matter being nasty to patients is not in her job description or maybe it is. I would recommend seeing Chris and but I would not recommend her assistant who only takes my blood pressure. He's absolutely no people skills and is just a nasty person. I hope someone reads this and she changes her attitude . And since I only see Kristen and never see doctor Roland Jones I would expect better treatment. I think she forgets it I do not work for her.s,,,

    Ayala Ricardo MD

    Ayala Ricardo MD

    (1 review)

    OMG! SMH! First…read moreappointment for my autistic/epileptic son this yahoo was a complete joke! With my sons records in his hands he tells US (me and my other half) that "my son probably doesnt have seizures, its just his autism." My son was diagnosed with epilepsy when he was 3 at nationwide childrens in columbus ohio. He even had a 3 hour status seizure, ambulance ride to Cincinnati childrens about 2 years ago. The idiot didnt even bother to read his medical records. If that isnt bad enough, his nurse STEPHANIE has a horribly bad attitude. That dr wanted to put my son on a new medicine on top of the one already perfectly controlling his seizures. When we asked stephanie what the side effects were she told us to "GOOGLE IT." When i was on the phone with her, she wouldnt allow me to get in a word edgewise for 5 minutes straight so i had to tell her to shut up and allow me to speak. After that she kept interrupting me not allowing me to air my issues so i had to tell her to "stop interrupting." At the end of the call she said to us "ok im done interrupting you now." This crap went on for about a week, meanwhile my child was caught in the middle. It goes to show they dont give a crap about the patient if all they want to do is argue with the adults. I got a patient advocate involved. She tried her hardest to contact that office and sort this out but they wouldnt return her calls. She even walked over to their office to no effect. I sent them another message through the portal and this time they got right back with me instead of making me wait 4 days. I threatened to sue because this is the medical treatment of my child, which they were neglecting over fighting with US. It was more important to that office to stick up for a bad nurse than care for my kid. I just got a call from KARLA the office manager. She was very snotty and standoffish. She basically let my son go from this neurologist against my protests. Yea an autistic 8 year old got totally fired from a doctor over STEPHANIES bad attitude and her want/need to argue and be a complete B***H! AND over the offices willingness to protect that woman even though she was in the wrong. NO i dont need to sue this quack. His 2.5 out of 5 star rating speaks for itself. GO HERE AT YOUR OWN RISK! My advice is to go out of state or drive to shans.

    Handal Nelson, MD - psychiatrists - Updated May 2026

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