Nicole Fink, the HR Specialist/Office Coordinator for the Saint Augustine office is very…read moreprofessional and hardworking! She is one of the most caring and helpful of any woman I have ever met! Nicole shows concern and empathy to everyone, helping build a good relationship between caregivers and clients, she is always fair in getting both sides of the story, remaining the neutral person until the truth is known. She makes time to help resolve any issues or problems, no matter how busy she is, whether it is a technical or personal matter! Nicole is remarkable, trustworthy, and amazing at her job!

From the owner: Home Instead, Home Care Services of St. Augustine provides personalized, non-medical in-home care…read morefor older adults in St. Augustine, FL. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve St. Augustine and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Great care was given to my mother while she was a patient for 10 days. The nursing staff was super…read morefriendly, helpful and knowledgeable. The therapists gave outstanding therapy and she improved greatly in strength and mobility in the short time she was there. The staff does not put you off if you have any questions or need help with anything.. they were always right on top of everything.

I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

PT Solutions is a great facility! The entire staff work very well as a team. They definitely do…read moretheir very best to support you and your needs.

The staff at PT Solutions are great! Quality of care is well thought out and the PT's knowledge…read moreexceeded my expectations. The facility is clean and well taken care of. They play some really great music. They hire some really fantastic students too who are educated and empathetic and have so much potential!

I am agency and I would like to thank Anton for giving me tour, it made my first day in the…read morebuilding a lot easier!

The first time I went to Bayview for 20 days it was a nightmare. It is dirty, the blanket the aid…read morebrought me head crusty stuff on it so that it had not been washed, they were large roaches walking across the floor in my room when I turned on the light at night. I told the nurse about the roaches and asked for the exterminator. Three days later the exterminator had not shown up. Four days later he showed up and walked around the room and sprayed the perimeter of the room with the spray going all into the air while I was in the room. It simply is not an uplifting atmosphere within which to recuperate. I have all my faculties so I was able to advocate for myself. The nurses would never bring me my IV vancomycin antibiotic on time, which is supposed to be a strict every 12 hours. Once she was five hours late despite my going out to the nurses station and asking over and over and over again. I had a meeting with the heads of the departments at Bayview and they said they would take care of everything. Well, the next day, nothing has changed. If you dislike your family member, stick them in Bayview and walk away.

Senior Helpers is very reliable and dependable. They take very good care of my dad. They treat him…read morewith love and respect. The caregivers are friendly, attentive, kind, caring, knowledgeable, and professional. The office staff is friendly and helpful. The owner is very nice, accessible, extremely helpful, and a joy to speak and work with. I have been using Senior Helpers since 2012, 5 years now. My dad loves being able to live at home and he receives wonderful care from his caregivers . We are so blessed to have Senior Helpers. I have and will continue to recommend Senior Helpers, Orange Park, Florida to my friends. They are simply the BEST!!

From the owner: At Senior Helpers West Jacksonville, we go beyond traditional home care to provide personalized,…read morecompassionate, and specialized services for seniors in our community. We understand that every individual has unique needs, which is why we offer tailored programs like Alzheimer’s & Dementia Care, Parkinson’s Care, Chronic Disease Management, End-of-Life Support, and Transitional Care. What truly sets us apart is our commitment to veterans. We are passionate about serving those who served us, and our Veterans Care Services program helps former service members navigate VA benefits and receive the in-home care they deserve. We’re not just another home care agency—we’re part of the Jacksonville community. From partnering with senior living facilities to engaging with local groups like the Westside Jacksonville Parkinson’s Support Group, we ensure that seniors and their families always have access to reliable resources and support. Plus, with 24/7 availability, families have peace of mind knowing that help is always just a phone call away. At Senior Helpers West Jacksonville, we don’t just provide care—we build relationships, enhance independence, and improve quality of life. Because to us, caring is more than a job—it’s a calling.

The "Complete Care at Home" staff of this Palm Coast branch are so genuinely kind and caring and…read morehave a great patient care formula that really puts the client's needs first! They take the time to meet with the patient first (and the patient's family or support team if they have one) instead of just sending a caregiver over on the day the service starts. They help determine the needs and care of the patient ahead of time. They discuss care preferences and scenarios, touring your home with you to locate essentials for cooking, laundry, cleaning, bathing, medical needs, and pet care. On the first day of service, they accompany the caregiver to review item locations, ensuring minimal disturbance to the patient post-surgery. I thought that strategy was brilliant and thoughtful. It hadn't even crossed my mind, but I'm so glad it was on theirs! Knowing and then meeting the patient's needs is their top priority. They're perfect if you don't have a reliable support system in town, or your loved ones' schedules can't accommodate all or some of your needs. If procedures or surgery is required they'll take you to the hospital or doctor's office and be the point of contact for your release, similar to a family member, and bring you home, settle you in and stay with and care for you for your allotted time. They'll even run errands, buy groceries and prepare meals for you. Their on-staff registered nurse visits your home if a medical concern arises, assessing whether it's normal or requires follow-up with your medical provider, and this service is integrated into your care plan based on need. They also offer flexible care scheduling to accommodate varying daily requirements, which is a rarity in the industry. Whether you just need a little in-home assistance, or you need lots of care after a procedure or event, you can't go wrong with "Complete Care at Home. They are so genuinely thoughtful, sweet and friendly and endeavor to keep the comfort, needs and care of the patient first. It doesn't even feel like you're doing business with a business. I highly recommend them!

From the owner: Private duty Home Health agency. Complete Care at Home is a family-run, community-based team of…read morehealthcare experts offering comprehensive home care families can trust to empower older adults to continue to enjoy the lives they’ve built, in the homes they’ve established. Established in 2004 in Santa Barbara, CA and recently opened in Palm Coast serving Volusia, Flagler, and St. Johns Counties.