This review is for the memory impairment unit. My family is absolutely thrilled with the care and…read morecomfort they are proving my mother. My mother has dementia and is severely impaired but both my parents strongly resisted needed care. Things peaked to a crisis and we had to have our mother admitted to the hospital until we could find her safe care. Freedom Point was the first place we toured and we were stunned at how beautiful, the facility and how engaged the residents appeared. They were able to admit our mother in just a few days and from the minute she walked through the door, she hasn't stopped smiling. The worked with us on every step and were patient and caring. This place is awesome!!!

Excellent care. Everyone is respectful and treats you well. They follow through with everything…read moreordered by the doctor. Even with Covid restrictions they find a way to entertain you. Including going room to room offering daily puzzles, snacks and if needed to be escorted into the Vogue room for music. Pt was excellent. A guest can buy lunch or dinner and have dinner with you. It should be ordered the day before. The patient has a menu to choose from weekly. The kitchen has orders to dietary requirements. The doctor comes in once a week but is on call. There is a physician assistant that also makes the rounds. Excellent. When there is a shift change the nurse on duty comes into your room and introduced themselves to you. They all seem like o care.

My mom is there and they are often short staffed and\or high turnover. They claim to be 5 star,…read morebut if you actually research it, they have a 2-star staffing rating, which staffing should be the most important factor if you don't want your loved one sitting in their waste for long periods. Their staff rate turnover is 71.6% which is "significantly above the national average"; 18 health code violations and $30k in fines paid. There are some amazing staff members, but unless your loved one is in their section, it's probably not going to be good. I visit weekly and have heard a lot of complaints amongst staff. They are over-worked and under-paid\under-appreciated. It honestly makes me sick to my stomach to have witnessed\seen what actually goes on. PLEASE research closely before believing the 5-star rating.

BEWARE: YOUR LOVED ONE WILL D I E HERE! I would rate 0 stars if I could. This place should be shut…read moredown. Management and corporate do not care about their staff or residents. Staff are expected to work extremely short-staffed while receiving no help from the management team. Residents are forced to sit in their own feces for hours. They do not have the proper supplies to provide adequate care. Staff are told that they are using too many supplies, so they are instructed to provide in continence care with one ply toilet paper. For some reason, the director of nursing, Sarah, seems to think she can override a doctor's order to send a patient to the hospital who is in an unstable condition. It's all about the mighty dollar with this place. Just ask the Administrator, Sabrina, she loves the phrase "it's a business". Nurses show up to work drunk, CNAs show up smelling like a weed farm, and they sweep abuse under the rug like it's nothing. Allowing staff members who physically & verbally abuse residents to continue working. I pray that the people in charge of this place never have to experience the kind of care they give.

Everyone there is so nice taking care of my mom except for that old lady that works the front desk…read morethe one with the white hair she is a horrible horrible person. She has no compassion and no customer service whatsoever ,from now on I will only try and go see my mom whenever she is not there which is terrible but true ! I had stopped in to try and see my mom through the window she told me that she don't know because it's shift change and then told me I had to leave I went and stood outside her window for 30 minutes and nothing I'm sure she probably didn't even call the CNA to even do anything. She is a horrible horrible woman, who probably needs to retire !

Hi I'm so impressed with this facility and staff on their team work not one ever complained on…read morehelping another tech patient, the administration shows great leadership, if you want quality treatment from a awesome therapy warriors why not HEARTLALND HEALTHCARE CENTER ORANGE PARK FLORIDA THANKS TEAM HEARTLALND ORANGE PARK .

Seaside Health and rehabilitation does not have a 5 star rating it's a Terrible facility I put my…read moremom there for rehab she was only there 2 hours. Filthy facility and untrained staff that are only there to collect a pay check. Np patience and the food is terrible. No one has a phone and they leave people in urine covered blankets that only gets on the floor that no one seems to care about. Pull reviews up google the good reviews are obviously from staff because there's no way they'd get 1 star. Save yourself and your family and run far away from this place! Seaside Nursing and rehabilitation and a Psychiatric ward all in one. Zero stars.

Please don't bring your loved one here! Every one of those bad reviews are correct!!! neglectful,…read moredirty, uncaring And the state needs to shut them down! Social services do not respond to phone calls, texts or emails, especially if you're complaining about the facility. Just read the reviews for yourself. Please do not send your loved one here, I can only hope and pray that my mother does not die as I diligently try to get her out! My mother has been there 4 months, since her second week of being there, I've been begging And fighting to get her out. They claim they can't help me! If anybody reading this can direct me to anyone who can help me get her out, pinkorchid74@yahoo... Please send me an email! May God bless the soul who reaches out to me and may God bless each and every human being and sweet loved ones sitting up in that facility that are being neglected current day.. unfortunately, it has forced me to give a one-star rating when they deserve 65,000 negative zeros.

I have been employed with onyx for 8 years, I love everything about this company and my job. I am a…read moreCNA. I started out as a home health aide, Colleen the owner has ALWAYS been encouraging to her employees to better themselves, so much so that she convinced me I could become a CNA, so I took the necessary classes and tested with the state, and became a CNA, to which Colleen said, " now it's time for you to become an RN! " . She always, always has her employees safety and well being in mind. I found my calling and I am lucky/ blessed enough to find a company to work for that I love. I strongly encourage anyone looking for a GOOD job, to come to Onyx. We have MANY employees who are amazing to work with. We are a true "family" in every sense of the word.

My Mom resides in the Daytona Beach area, and I live in Massachusetts. It's been extremely…read moredifficult coordinating her care from long distance. We had an agency for a couple of years that was absolutely horrid! I knew they were awful, but kept hoping they'd improve. Finally we had enough and I happened upon Onyx. I can not express how thankful I am! This agency is all I had hoped for and more. The owner is a wonderful lady with excellent credentials. Unlike the last agency we had, she puts her caregivers through up to date training, and they are all so reliable and professional. When I call I'm treated with respect, so unlike the last agency. They were always unpleasant and hurried. They are nurses at Onyx, and their experience in the field certainly shows Her aide has been outstanding, and works extremely hard to help my mom. The last agency all the aides wanted was to be taken to a restaurant or watch television. I have been desperately hoping for a little help with my mom, and Onyx has provided more than a little, they are life savers!!!

you love someone do not send them here! My mom sent there due to a fall . When she needed changing…read moreit took hours. CNA also left her on toilet and never came back so mom went to her bed by herself which would of been their liability if she fell. She was very weak. No communication between staff infact the care team invited me to a care plan meeting while she was being released. Furthermore the place smells of urine bad thru out the whole building. I feel the staff bullied my mother and it's a shame a certain CNA didn't get fired. Glad my mom is home she's definitely a lot safer

My grandparents just moved in here back in March. Since then, I've been unable to visit them until…read morelast weekend on Mothers Day. I've got to say I was quite impressed at the level of care they are getting. Their clothes were clean, hair was washed, they looked well-groomed (haircuts and shaved), and they got new glasses. When I arrived, I was surprised to find that they weren't even in their room. They were out on the porch enjoying the scenery and landscaping. My grandpa was telling me about all of the birds he's been watching for the past few weeks. I haven't seen them so happy in such a long time. I'm forever thankful for Oakwood Garden of Deland. PLUS: This is a very secured nursing home. There wasn't a single exit that didn't need a code to get through. This is wonderful since my grandpa has dementia and is always talking about "Escaping Jail." The Bad: The aisle ways are constantly crowded with residents, carts, and personnel. Its a challenge to walk through.

I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!