Stopped in today to look @ a Journey found on marketplace. When pulling up we were promptly greeted…read moreby Junior. We told him which vehicle we were interested in & he knew exactly where to head. This is a little...unassuming. But im a firm believer that such places provide the best service & the prices tend to be better because you're not being charged for an extravagant location. I was pleasantly surprised to find out Eagle is a small, family owned business when i went in to the office and was introduced to the other gentleman as "Ken my brother-in-law, his father-in-law owns the dealership." I gathered that most of their dales are online auctions. I put money down on a vehicle w a contingent agreement written up for windshield replacement and a sensor issue to be addressed. I am very appreciative for the no pushy sales pitch. Junior was friendly and didn't pressure me in to a purchase or any sales pitch. Here's to hoping the issues are worked out & i have a new vehicle in a few days! UPDATE: in less than 24 hours since we went to the dealership Junior text that the windshield had been replaced and the thermostat issue was a $60 sensor that they went ahead and replaced. Great service!! I called Junior and asked if since I was 13 miles away could he possibly pick me up? He picked me up within the hour! On our way I asked if there was a full tank? There was half.....so as we did paperwork I asked if I could possibly get a full tank? Like every other request I had, Junior obliged! I'm telling you this was such a stress free process... Driving home I noticed how nicely they had shined up the interior...thanks! THANK YOU Junior!! Near crisis averted!! I don't know where it was...but as I was waiting to cross the highway to leave... I saw Junior running towards me..... I had left my license!! Ohhhh that would have been bad. Again, thank you!! As I told Junior on our drive.... I have a niece in the cities looking for a car, I told her this morning I was so happy w the experience yesterday I told her to check out their website and marketplace. Thanks for a great experience and customer service Junior and Eagle Motors, I intend to tell my city friends you're worth the drive when they're in the used car market! UPDATE #2 after leaving town I stopped by a friends home who recently retired after owning an auto shop for decades. He saw evidence of a transmission fluid leak and the splash guard was missing. He wasn't concerned about either issue but I reached out to Junior. He did note "I noticed that the bumper was scuffed, I'm glad to see, means it hasn't been replaced". Junior didn't seem aware of either issue but asked when I'd be back in town so their local mechanic could look at it? I appreciated that he didn't pressure me to come back down immediately, just said to let him know when I'd be back so we could get it in. Surprise two weeks later I was in town as of Sunday night. First thing Monday morning Junior was on the horn to see if I could drop it off? I said Tuesday would work better so we made plans for me to drop it off @ 9:30a. Apple Auto had it all day and when Junior called that I could pick it up he also said "they didn't find a leak, saw evidence of a leak, but no leak. So he put a dye in and if I could drive it for a few days and bring it back in. A few days went by and I text Friday... just after close!! I should have called! Monday morning I called first thing and was told I could bring it up and given a time frame of how long it may take. When I pulled up Junior came out, began profusely apologizing for our lack in communication. I felt bad, he didn't need to do that, I was at fault too!! But...he owned it and that speaks VOLUMES for his and Eagle Motors integrity!! He then said he was giving me the black Forrester for the day, handed me the key and away I went! A car for the day w a full tank of gas, thank you! Outcome? I had the Eagle & Apple chasing a ghost! There was a leak, before, fixed, but not cleaned up, and the splash guard not replaced. The pieces came together. I APOLOGIZE for all the work and hassle I put these two places through! I am deeply grateful for not being charged for any work for a non-existent issue. Eagle Motors sold me a fine used vehicle in proper working order w top notch customer service and clearly a model to take care of and keep the customer satisfied! Upon pick up of my Journey I also got to meet and talk to owner Troy, also a delightful fellow. Thank you Eagle Motors and Junior, still recommending you to everyone I talk to about my new to me Journey!

They sold me and my aunt a used buick rendez-vous for 4,000 (price lowered due to window crack and…read moreobvious power steering issue). Got it home, was fine until I had to get gas. Gasoline poured out of the bottom of the tank! Auto mechanic said he "wouldn't touch it due to liability issues--they don't weld gas tanks." Big SAFETY ISSUE. Went back to Eagle and was told, "well, I could have my guy look at it..." Why didn't "your guy" look at it before you put it on the lot? I restated it was a safety issue and I would like to return vehicle. Owner stated, "we don't have a lemon law in Minneapolis." My aunt called him a crook and we were out $4k. The guy at the auto repair said about Eagle, "they USED to be in Holmen but people caught on to what they were doing so they moved." Wish I would have known before I fell for their "family business" facade. Terrible experience.

This is the third vehicle we have purchased through Tri-State. They go above and beyond to work…read morewith their customers, to make it a great experience! Would highly recommend!

My business, Golden View Homes LLC and our family have purchased around 12 vehicles over the years…read morefrom Dean at Tri-State Auto Outlet, Hokah, MN. You can't find a more honest, hard working group of people than at Tri-State. Beyond treating you right, they go over and above on their customer service. Sometimes it may take a bit longer to get my vehicle back, as it takes time to order parts, etc., but I also saved big money compared to the "Big" name auto dealers in the large city. Top notch mechanics are also there for service for the life of your vehicle.

I had a check light come on my dashboard ... and I was fairly sure I knew what the issue was. I…read morestopped in to the dealership on a Saturday without an appointment, Paul confirmed that, was able to solve the problem within about five minutes. Happy for the great service I get at Toyota if LaCrosse!

I have been debating on writing this review for a while now. About three weeks ago I slid into…read morecurve in a snow storm. Blew out the front right tire and broke the rim. Needed a new rim so on Monday of that week I emailed what happened and arranged for service on Friday. When I arrived I explained why I was there, that I also needed help with my Toyota app on my phone and that I wanted a service tech to check things out to see if there was more damage. Eventually they replaced the rim and got my app working. They then told me that the wheel bearing was bad and needed replacing. They gave me an estimate and said it would take a day or two to get the part. I called the next Monday and made an appointment for that Friday. I asked how long it would take, explaining I had an appointment at 3 PM. She, the service tech, stated it would take an hour to an hour and a half. Okay can deal with that. I get there that Friday and check in. The service rep asked why I was there and I told him about replacing the wheel bearing and that I again needed s0omeone to fix my toyota app on my phone because it stopped working. He started writing everything up when another service rep, same one that took care of me the week before, came up and said he was taking over. This rep said he needed to ask a few questions for the warranty. I had not then or before mentioned anything about the warranty. He asked if I had been in an accident. Strange, I had told him the week before what happened but I guess he either didn't remember or didn't write it down. When I told him about the accident he replies "good, that changes everything". He proceeded to ask questions about why I thought the wheel bearing was bad and to describe it to him. I did but became suspicious because he was the one that told me it was bad and needed replacing. When I brought that up he said that the service tech who worked on my vehicle a week earlier was good at his job but didn't have experience in this situation. He said he had a guy who did and he would look at it, test drive it and put it on the diagnostics to be sure. I asked how long everything was going to take and he said the rest of the afternoon. This isn't what I was told when I set up the appointment. When I brought this up he said she, the person i orginally talked with, didn't have all the information. I told him I couldn't do this appointment, that I didn't have the time. I told him I had an appointment at 3pm, it was 1:30pm then. He again said no problem. I again said I couldn't do it. He said we could just do the diagnostician and there was plenty of time. I again told him I had a 3pm appointment to pick up my brother from his dialysis. Again no problem. At 3:10 pm, having just taken a call from my brother to find out where I was, I was called to the service desk where I was told that the wheel bearing was in fact needing replaced. At this point I am furious and didn't trust myself to say anything. He charged me $172 for the diagnostic but would take it off the estimate for replacing the wheel bearing. Then he asked if I wanted to make an appointment for the wheel bearing. I thought that was the purpose of this appointment. I told him no, paid the bill and left. I feel that I have been the victim of a bait and switch scam. Everything that service did and said was bogus and untruthful. They first tell you it needed replacing and then tell you the first service tech was incumbent, have a "qualified service rep" look at it to make the right determination. And charge you $172 for it. Also they never looked at the Toyota app either. Plus, after being repeatedly told I had an appointment at 3pm, they kept me from making that appointment. I have decided not to have this company do any repairs on my vehicle. I was going to take it to anther Toyota dealer near by to have the work done but their yelp rating is worst than this. So I will have to get an independent shop to do the work, and then see about trading off this vehicle for something new that I can trust and believe in its' service department. I had trusted this company but can no longer. They obviously can't be trusted.

They serviced my Genesis without issue and always took very good care of me and my vehicle. Very…read morenice service lounge with free soda, popcorn, and fruit.

UPDATE - The management contacted me an hour later and helped resolve the issues…read more I have attempted to contact their support twice and have not received so much as a response - after giving them over six weeks to contact me, I am leaving a negative review of the situation. I emailed the email listed on their website on May 22nd after reviewing my receipt from an oil change which I was charged $220 for. I asked them to please call or email me. After waiting two weeks, I followed up on the email asking them to contact me about my concern and refund my charges. I received an automatic reply from Nick saying he would be checking his email once daily. It has since the second email been four weeks and I have still heard nothing by phone or email. I have given them ample opportunity to resolve the issue so at this point, I'm resorting to reviews. I spent over $1,200 with them just last year getting my other car fixed, so being a returning customer, I am absolutely shocked of this treatment and will not be returning. I called the shop l saying that my check engine light was on, and also that I wanted to them to look at my brake pads - it was a new car for me and they felt a little lose when I drove the car. I also wanted to schedule an oil change. I told during this call that the brake pad inspection is a part of a multiple-point inspection which is free of charge. Upon dropping off my car, both the tech and the receptionist confirmed that my concerns were 1. Check engine light was on and 2. Checking my brakes. I confirmed that was correct. I was once again told the brake check would be free of charge. When I received the call to pick up my car, I was informed that my check engine light was not on, but that my tire pressure light was on, and that those are the same color so I could have easily confused them . I said "Yes, I must have confused the tire pressure light with the check engine light." I was later told that they still ran the scan on my car despite no check engine light being on, found no codes, and then - still charged me for plugging the car into their check engine light scanner (mind you it takes them a couple of minutes to run a check engine light scan and does not cost anything in materials as they already have the scanner - this is something many service centers ). Upon reviewing the receipt later, the service provider wrote on my receipt: "No check engine light" and "TPMS light on.", and yet I was still charged $120 for this service. While I realize this is what I originally requested, I had already confirmed that it was a mistake, and would expect that an auto shop with the long time experience in the community like Dahl would refrain from running a costly diagnostic after the technician realized the check engine light was not on. Second, I was charged $47.31 for a brake inspection - the tech quickly looked at the brakes and noted the brakes were fine. I was told on the phone during my initial call this would be a part of the multi-point inspection that is offered as part of the oil change service. I was a little shocked to hear the $220 price tag for having an oil change and have my tire pressure light checked, but I paid it and thought I would reivew the receipt later to see exactly what I was being charged for. This would have been an excellent opportunity for the team to exhibit strong customer service skills and use a common intuition. Instead, I was billed $120 for an unnecessary service. I was disappointed further by the $47 brake inspection service, which I was told is a standard part of any multi point inspection as part of an oil change. I don't like to leave one-star reviews, but after two attempts at contacting to resolve the situation I see no alternatives.

Needed an oil change after a long trip from South Texas. Jase was my service manager and did a…read moregreat job of coordinating the work. Remington performed the work making sure to perform all tasks including fluid level checks and a battery check. I would go back when back in the area.

started off good nice price they worked with my but the warenty they sold me was void by…read moremodifications that they did to the truck and I lost 1,000 dollars highly don't recommen.

Bought a 2013 malibu there and first week i got it, it broke down due to a bad battery. Don't…read morerecommend this place. Overpriced cars that are barely working.

Absolutely horrible experience. Worked with Randy on buying a Jeep that was over priced and not a…read moregood deal. When I decided to go with another vehicle I received extremely rude emails. When I checked my credit a few days later, I noticed that they had hard pulled my credit SEVEN times when I had never authorized them to pull it once. Working with the credit bureau now to get this taken care of. Do not give them your business or any personal information.

sold me and my aunt a used buick rendez-vous for 4,000 (price lowered due to window crack and…read moreobvious power steering issue). Got it home, was fine until I had to get gas. Gasoline poured out of the bottom of the tank! Auto mechanic said he "wouldn't touch it due to liability issues--they don't weld gas tanks." Big SAFETY ISSUE. Went back to Eagle and was told, "well, I could have my guy look at it..." Why didn't "your guy" look at it before you put it on the lot? I restated it was a safety issue and I would like to return vehicle. Owner stated, "we don't have a lemon law in Minneapolis." My aunt called him a crook and we were out $4k. The guy at the auto repair said about Eagle, "they USED to be in Holmen but people caught on to what they were doing so they moved." Wish I would have known before I fell for their "family business" facade. Terrible experience.

horrible lying staff and owners, cars all have Major problems. unwilling to try to begin to help…read more 4000 into fixing my 9000$ car and still have another 3000 before its worth anything again. NEVER buy here, go to ANY other dealr, seriously, any but Neader, there the same company

I brought my 2007 Nissan to Don's to find out what was causing a number of odd sensations and…read moresounds when driving... and the service was phenomenal! Within 30 minutes I was informed that my car and needed some repairs. For contrast: I had taken it to Pischke Nissan in La Crosse, WI trying to get a diagnostic on this a week prior, who failed to identify these glaring problems. The car was unsafe to drive, but Don's Auto and Truck Center (and Bud!) were incredible in solving my problems. After some negotiation with my insurance, I was able to use a loaner vehicle while mine was undergoing said repairs! I drive this vehicle for work, so being given a loaner for the three weeks I had to wait for work to begin and get finished was just the best thing I could have asked for! Even better, I did not have to pay the Pischke Dealership rate! Bud and the staff there at Don's Auto really are the best in the area, if you ask me! --Z

From the owner: Pre-Owned Cars, Pre-Owned Trucks, Over 75 Years of Combined Experience, Family-Owned,…read moreFamily-Operated Products: 15 Passenger Vans, Commercial Work Vehicles, Mini Buses, Pre-Owned SUVs, Pre-Owned Vans, Used Dump Trucks, Wheelchair Lifts, Tires, Batteries Services: Brake Service, Engine Performance, Engine Service, Towing Services for Customers, Transmission Service, Alignments, Heating Service, A/C Service, Drive Train Service, Oil Changes, Steering, Suspension, Loaner Vehicles

Never ever buy from this company! The most dishonest dealership ever. Dan, the owner frauded my…read moreson into buying a used trk that he said was in great condition and he could drive it from Iowa to Texas. Took the money and Never delivered the truck, and 30 days later, and fighting all the way to get it delivered, and left in the street because not even the trkr could get it started. It was a total death trap, with holes and rust, and broken wires hanging everywhere. And looks like a broken axle. Trkr just left it in the street. Wasn't delivered to home. I wouldn't put my dog in it. Don't trust this company ever. We are going to take legal action, because he doesn't want to do anything about it. Rusted holes in the doors, and floor board looks like it's getting ready to cave in. He said it was a great trk. Dan the owner, will lie through his teeth to make a sale. I hope they close this man down before he can ruin anyone else. Lied to get it shipped out of state. Buy anywhere but with Dan at Westside Auto in Waukon Iowa. CROOKS.

From the owner: West Side Auto Salesread more