After having a good experience and yelping Tires Plus as a five, this time experience was not the…read moresame. This is 3rd time one of us has used them for oil change. I heard the phone call to set the appointment where he asked about oil change cost AND if they rotate tires, a brand they sell but we didn't buy there, which was disclosed on phone call, and was told 'yes, they would rotate them for free if he got oil changed. He did not ask when he dropped car off as we thought it was 'already determined'...then was charged $24. The staff on duty was not willing to adjust it. Well, thanks. DISCOUNT TIRES will rotate your tires for free even if you aren't buying a service or item from them. Update next day. Manager was contacted and agreed. It will be refunded.

Very great job with my vehicle thanks! The service I had was all 4 new tires put on and they did…read moregreat and were very friendly.

Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

Requested service was tire rotation telling me they were the wrong size and once they were off they…read morecouldn't get them back on so I agreed to the replacement. The bill was $200 for just the lug nuts. When we complained the lady said they were swollen which isn't what I was told. The swollen issue is known to Ford so basically they are passing the cost of their crappy lug nuts on to the customer. Although we have always bought all our cars and children's car from the Onalaska location I was lied to and over charged; and will not purchase another car from them nor use their service.

I made an appointment to have my leaky tire fixed and was extremely pleased with both the level of…read moreservice and professionalism I was met with at Goodyear. I was able to get a last minute appointment with ease which was awesome. Paul greeted me and was very nice and helpful, checking me in and making sure I was updated on the status of my vehicle. I was scared I was going to get pressured into walking out of there with new tires (that I didn't need); instead, he gave me an honest opinion and left it at that which is very hard to come by these days. They also ended up giving me a great deal! I will definitely be bringing my business back to this place!

Dennis the owner was amazing! Tony went above and beyond to make our service experience quick and…read morepainless. Bringing ice cream for all of us next time we need an oil change!

Didn't tighten my oil cap and oil sprayed onto engine. Had to clean engine to get the burned oil…read moresmell to go away.

Terrible customer service! Doesn't want to be a local auto shop for people. All about the money…read more Charge to take credit card but then won't take check.

They over torqued one of my bolts in my engine bay and said they wasn't going to fix or replace it…read moreeven though they fucked up

We were on I90 and we had a tire blow out on our RV. I called Dons and they came out right away…read more Brandon was very professional and he got us back on the road within an hour. I highly recommend them.

took my car without plugging it into system and was missing for 6 hours…read moreawful bad not good very no beuno

Exhaust Plus got me back on the road fast. My muffler broke off while I was out of town, and they…read morewere able to replace both the muffler and the tailpipe the within a day. Great service and quick turnaround.

Had to have my "check engine" light coded couple months ago and it showed my exhaust system needed…read moreto be replaced. Took my vehicle to Exhaust Plus and they were very honest and told me it still had some milage and wasn't in need of replacing at this time. You cannot beat that type of honesty, could have easily have charged me and moved on....but they are a real honest business. Highly recommend.

My sisters car battery died in la crescent mn, we drove over to la crescent auto repair in my car…read moreto replace the battery. We explained to the owner that we had no tools to remove the old battery. The let us use their tools and he gave us a new battery (of course we paid of it) and replaced the dead battery and the car started right up. We went back and returned the tools and thanked the owner, who told us he could not change the battery in the car off premises for legal reasons. A big THANK YOU for trusting us with your tools and helping us on our way.

I was told by Trevor that he would fix a problem with my car but he kept telling me that they were…read moretoo busy. He should have told me he didn't want to work on my car but he misled me into thinking that, if I waited a certain period of time, he could. I finally got him to say that he wouldn't and t he wants me to take it elsewhere! The guy needs better communication skills because I don't like being dicked around!

I was parked outside in Onalaska the week of the January BIG FREEZE. It ended up cracking my…read moreplastic Dodge oil filter housing, creating a leak. Needing to be replaced w a metal one. I live in the cities & reached out for a few quotes there. My mom lives here, always talks up the wonderful service she gets. I emailed for a quote. Luke's was the only one that asked for my VIN. Which i appreciated; means they're confirming what they're looking at! Luke's came in about $150-$200 to the lowest cities quote. Factoring in the fuel i'd burn through to get here, i determined they were worth it! When i received the quote back they were upfront that they couldnt get me in for two weeks. A few days before the appointment i called to inquire about how long the fix would take? And if they could give me a ride the few miles away during the fix? Chad said it would be about 3 to 3.5 hours and i could get a ride. Wonderful. Upon arrival i sat in the cozy & well lit waiting area....as i chatted up the desk fella, i asked his name? Chad. "Oh hey, we've talked a few times!" As we discussed my repair; he said he would recommend the Chrysler plastic/aluminum housing; gave the reason. He said it was the same price so i told him to go ahead w the Chrysler housing. Thanks! A friendly fella brought me home. Friendly Carl picked me up. When i paid i asked Chad "who was the fella that brought me the first time?" Chad "Luke" Me "ahhhhhh" Chad "yes THE Luke" Me "well awwwww lovely" Luke's provided a wonderful & friendly experience. Their prices were reasonable. BTW dropped off my truck @ 1:00, Chad called @ exactly three hours; 4:00 as quoted! With Luke's providing great service, comfortable waiting area, reasonable pricing and just a fantastic & friendly crew...that's essentially the Whole Package. Maybe....i will start planning my oil changes for when im in town? I prefer to support small, local and awesome. Thanks Luke's; one satisfied customer & a new fan!

I always go to Luke's for anything auto now. I have taken 3 different vehicles in and they are…read morealways fast and efficient. Great service. Very friendly staff. Staff recognize me in public and remembers my name each time.