I honestly don't know if I'll be back to discount tire. The First of all let's start with the name…read more I've called around to other places where I can get my tires cheaper. A couple of years ago, I had my tires changed. They offer to do the wipers as well and I had them changed too. My wipers started hitting down on the edge of my hood towards the windshield. He hit so much when I used them that it started wearing the paint off! The only thing Discount Tire did was look at the wipers. Didn't offer anything else. How about what happened to my hood?! Couple years moving forward, I needed to get my tires changed again. Started with a puncture in my tire. One worker came out and used some scanning thing to check the tread on my tires. Even after it was taken to the shop, NO ONE told me how balled all of my tires were on the inside wall of my tires! Irritating! They were able to get me a certificate for it. I was taken care of my Chan. Pretty nice guy until I spoke with him on the phone when I mentioned the price of my tires. Long story short, he started throwing guilt my way as if I wasn't grateful. Needless to say that ticked me off. I was asking questions, not wanting to "free stuff." I don't tolerate anyone guilting me. It was basically over the fact that no one told me about the tread of my other tires and the Chan telling me that he would see what he could do after talking to his manager. Came back on the phone, and that's when the guilt trip happened. Told me "we already are offering the certs for a couple of your tires, and I offered you to have all of your tires changed at the shop." Then he said, "I think we are already being generous offering the certs, and I did mention to you that you could get all of your tires changed." I'm like yeah, but I'm also not someone that can whip out money left and right as I am a teacher and I don't get paid nowhere near as much as I should and I'm on a budget. Not gonna lie, that pissed me off. When I ordered my tires, someone told me specifically on the phone that they could have my tire overnighted from Rochester and they would call me when they arrived. The next day, most of the day had passed and no one called. I called them. Brett the store manager answered and I told him what was going on. He said," I'm sorry, I'm not sure who told you we could overnight tires, but we aren't able to do that.." I'm literally like...WTF in my head. Communication needs to be a priority. It's like I deal with someone different all of the time. I also felt like Chan passed me off to other people because after I told him I didn't appreciate him guilting me, he doesn't even acknowledge my presence when I step into the shop. Not a friendly hello, nothing. Might as well call me cellophane. After finally getting all of my tires changed several days later when my tires came in, I called back a couple of weeks later to get an alignment. Discount Tire doesn't do appointments and it's first come first serve which I hate! I work out of town and I work all day. It's hard for me to do a first come first serve cause they're always busy or about to close. They also told me it would be over 200+. I called Cordell's and they are able to do my alignment cheaper, like 100 bucks cheaper! Cordell's also offers a shuttle if you need it which is included! Andddddddd they take appointments!!!! Needless to say after all of this, I'm taking my business to Cordell's!! As I do realize people have different experiences, and could be positive, unfortunately mine with Discount Tire was not. They used to be pretty good with customer service, but with me lately they've fallen off. I will however leave this on a positive. The guy that changed my other 3 tires, he really nice. He was a shorter Asian guy, and that's the only way I can describe him. He was very nice and very professional. I appreciate his kindness!

Bought a truck this afternoon & as I drove home checked the PSI. Over 40... that's definitely too…read morehigh... and it's hot. I headed to Discount. Kong promptly greeted me when I pulled up. Heeey! The cities don't have the things you drive over that ding in the garage, nice touch! I told Kong I had the same vehicle but different year and it was FWD this is AWD, I kept the other one at 36 should I do the same for this one? Kong asked if he could open the door to check? Kong said 36 would be good, got me adjusted. Kong also took down my name and number and scanned the VIN so my account should now be updated for the new vehicle. Thanks Kong for the friendly, thorough and quick service!

After having a good experience and yelping Tires Plus as a five, this time experience was not the…read moresame. This is 3rd time one of us has used them for oil change. I heard the phone call to set the appointment where he asked about oil change cost AND if they rotate tires, a brand they sell but we didn't buy there, which was disclosed on phone call, and was told 'yes, they would rotate them for free if he got oil changed. He did not ask when he dropped car off as we thought it was 'already determined'...then was charged $24. The staff on duty was not willing to adjust it. Well, thanks. DISCOUNT TIRES will rotate your tires for free even if you aren't buying a service or item from them. Update next day. Manager was contacted and agreed. It will be refunded.

Very great job with my vehicle thanks! The service I had was all 4 new tires put on and they did…read moregreat and were very friendly.

I called the owner of Arden's on a Sunday evening when I had an issue with my car. I had a warranty…read morewith Arden's for a caliper, but since my car was stuck out of town and unable to take it to La Crosse, I received money that day to fix the issue myself. so thankful for the owner in being generous with his time.

I rolled into Arden's with a near dead battery and a failing alternator, and the guys got me…read morerunning again in a quick timeframe, were very polite, kind, and professional. Will be returning for all of my auto service needs.

Came in on a Tuesday morning for an oil change. They don't take appointments, you just stay in your…read morecar, pull around back, and wait in a line. The guys working there were super friendly and speedy! There were 5 cars ahead of me and I was in and out within the hour! I paid $79 for a synthetic oil change on my hatchback Subaru Impreza which seemed fair. They were honest about air filters and other suggested maintenance and it was a great experience

This used to be my go-to place for oil changes. I've been going there for the past 4 plus years,…read morewith 3 different vehicles and never had any issues. Went there recently for a transmission fluid flush and fill. There was a descrepency from the last time to this time in the amount of fluid used. When I talked to the assistant manager about it, he lied to me twice in 2 sentences. Even when I caught him in his lies, he lied more to cover it up. I tried to contact the business/owners, and it appears they have gone missing and don't respond to anything. I would not recommend doing business with this company.

Dennis the owner was amazing! Tony went above and beyond to make our service experience quick and…read morepainless. Bringing ice cream for all of us next time we need an oil change!

Didn't tighten my oil cap and oil sprayed onto engine. Had to clean engine to get the burned oil…read moresmell to go away.

If I could give them a zero I would. I have had two transmissions repaired by them. The first one,…read moreI thought was a fluke and gave them a second chance. It just never shifted right after the transmission was replaced. I thought it was a fluke. Shame on me! The second one was not even needed. I found out later at a different repair shop that the fix was a $100 fix, not a $5,000 fix. And Don's Repair was HORRIBLE to deal with. The price they gave me on the phone was $500 less than what they charged me. Of course they said there were extra costs once they got into the process. In the end, it would have been cheaper to have the dealer replace my transmission (but I didn't even need a replacement). Total fraud. DO NOT GO HERE.

I would highly recommend this business…read more We were picking up our son for UW-La Crosse and experienced an urgent car problem. Panicked as we had to return home that evening, we found Don"s. What a blessing! They diagnosed our problem (a broken axel), explained the process, and fixed our car within about 2 hours. We were amazed and thankful for this business.

Pischke returned my vehicle on schedule looking Great inside and out! Much Thanks for the extra…read moreattention!

The collision repair on my car was done by Pischke Collision Center and if I could give them 50…read morestars, it wouldn't be enough. My 2014.5 Camry looks like it just came out of the showroom new! They repaired the collision damage to perfection, and even cleaned and treated the interior. I can tell, 'cause it was dusty as heck!! THANK YOU PISCHKE OF LA CROSSE!!!

As a young woman with zero knowledge about cars, I am always wary about going to a new shop. I…read moreunexpectedly had to leave town, which was super convenient since my car had just started giving me some problems. After calling multiple shops, Bion's was the only place that could fit me in on such short notice. Not only was the staff very helpful and friendly, but they also fixed the problems with my car very quickly. Cost ended up being far less than I expected. Fair prices and a reputable, honest company that won't take advantage of you by draining your wallet. I would definitely recommend.

I was extremely dissatisfied with my service and do not suggest anyone go here…read more A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.