Came in on a Tuesday morning for an oil change. They don't take appointments, you just stay in your…read morecar, pull around back, and wait in a line. The guys working there were super friendly and speedy! There were 5 cars ahead of me and I was in and out within the hour! I paid $79 for a synthetic oil change on my hatchback Subaru Impreza which seemed fair. They were honest about air filters and other suggested maintenance and it was a great experience

This used to be my go-to place for oil changes. I've been going there for the past 4 plus years,…read morewith 3 different vehicles and never had any issues. Went there recently for a transmission fluid flush and fill. There was a descrepency from the last time to this time in the amount of fluid used. When I talked to the assistant manager about it, he lied to me twice in 2 sentences. Even when I caught him in his lies, he lied more to cover it up. I tried to contact the business/owners, and it appears they have gone missing and don't respond to anything. I would not recommend doing business with this company.

Very great job with my vehicle thanks! The service I had was all 4 new tires put on and they did…read moregreat and were very friendly.

After having a good experience and yelping Tires Plus as a five, this time experience was not the…read moresame. This is 3rd time one of us has used them for oil change. I heard the phone call to set the appointment where he asked about oil change cost AND if they rotate tires, a brand they sell but we didn't buy there, which was disclosed on phone call, and was told 'yes, they would rotate them for free if he got oil changed. He did not ask when he dropped car off as we thought it was 'already determined'...then was charged $24. The staff on duty was not willing to adjust it. Well, thanks. DISCOUNT TIRES will rotate your tires for free even if you aren't buying a service or item from them. Update next day. Manager was contacted and agreed. It will be refunded.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

Dennis the owner was amazing! Tony went above and beyond to make our service experience quick and…read morepainless. Bringing ice cream for all of us next time we need an oil change!

Didn't tighten my oil cap and oil sprayed onto engine. Had to clean engine to get the burned oil…read moresmell to go away.

Super helpful owner! Although they don't do tires they do pretty much everything else! Gunner was…read morewilling to assist me even with something when I had a flat tire & needed help. We've since been back & have gotten oil changes & a hitch added to our vehicle. Lots of cool displays for people who want to accessorize their vehicles & trucks too! They have a great tag line of "You'll swear by us, not at us"!

Terrible customer service! Doesn't want to be a local auto shop for people. All about the money…read more Charge to take credit card but then won't take check.

We were on I90 and we had a tire blow out on our RV. I called Dons and they came out right away…read more Brandon was very professional and he got us back on the road within an hour. I highly recommend them.

SuperPoor service! Hope this is anonymous. Need to get it out there that she may be Don's daughter…read moreand totally different than working with Don in the past! I recall her Dad being much nicer and easy to work with. These ppl could not get alternator fixed on my car about 4-5 yrs ago. it may have had something to do w/car bt radio I had installed in May2021. I may never know now they stole my car cuz local pd called them to tow it. After calling DMV 3-4x now, I find out Dons towing reported as salvage as of 10/18/2024, yet it's still titled to me, what?! I know and all the hardship added to my life because of this, is insane! They never work arrangement w/me after I went into business Idk 5-6x once I realized it was towed. I only hope and pray I see justice soon.

Exhaust Plus got me back on the road fast. My muffler broke off while I was out of town, and they…read morewere able to replace both the muffler and the tailpipe the within a day. Great service and quick turnaround.

We are a military family and I have had my share of poor experiences throughout the country with…read morebody shops. Exhaust Plus is by far the best place to take your vehicle. They do excellent work, are reasonably priced, and very friendly. I would highly recommend them for your vehicle work.

My sisters car battery died in la crescent mn, we drove over to la crescent auto repair in my car…read moreto replace the battery. We explained to the owner that we had no tools to remove the old battery. The let us use their tools and he gave us a new battery (of course we paid of it) and replaced the dead battery and the car started right up. We went back and returned the tools and thanked the owner, who told us he could not change the battery in the car off premises for legal reasons. A big THANK YOU for trusting us with your tools and helping us on our way.

I was told by Trevor that he would fix a problem with my car but he kept telling me that they were…read moretoo busy. He should have told me he didn't want to work on my car but he misled me into thinking that, if I waited a certain period of time, he could. I finally got him to say that he wouldn't and t he wants me to take it elsewhere! The guy needs better communication skills because I don't like being dicked around!

I honestly don't know if I'll be back to discount tire. The First of all let's start with the name…read more I've called around to other places where I can get my tires cheaper. A couple of years ago, I had my tires changed. They offer to do the wipers as well and I had them changed too. My wipers started hitting down on the edge of my hood towards the windshield. He hit so much when I used them that it started wearing the paint off! The only thing Discount Tire did was look at the wipers. Didn't offer anything else. How about what happened to my hood?! Couple years moving forward, I needed to get my tires changed again. Started with a puncture in my tire. One worker came out and used some scanning thing to check the tread on my tires. Even after it was taken to the shop, NO ONE told me how balled all of my tires were on the inside wall of my tires! Irritating! They were able to get me a certificate for it. I was taken care of my Chan. Pretty nice guy until I spoke with him on the phone when I mentioned the price of my tires. Long story short, he started throwing guilt my way as if I wasn't grateful. Needless to say that ticked me off. I was asking questions, not wanting to "free stuff." I don't tolerate anyone guilting me. It was basically over the fact that no one told me about the tread of my other tires and the Chan telling me that he would see what he could do after talking to his manager. Came back on the phone, and that's when the guilt trip happened. Told me "we already are offering the certs for a couple of your tires, and I offered you to have all of your tires changed at the shop." Then he said, "I think we are already being generous offering the certs, and I did mention to you that you could get all of your tires changed." I'm like yeah, but I'm also not someone that can whip out money left and right as I am a teacher and I don't get paid nowhere near as much as I should and I'm on a budget. Not gonna lie, that pissed me off. When I ordered my tires, someone told me specifically on the phone that they could have my tire overnighted from Rochester and they would call me when they arrived. The next day, most of the day had passed and no one called. I called them. Brett the store manager answered and I told him what was going on. He said," I'm sorry, I'm not sure who told you we could overnight tires, but we aren't able to do that.." I'm literally like...WTF in my head. Communication needs to be a priority. It's like I deal with someone different all of the time. I also felt like Chan passed me off to other people because after I told him I didn't appreciate him guilting me, he doesn't even acknowledge my presence when I step into the shop. Not a friendly hello, nothing. Might as well call me cellophane. After finally getting all of my tires changed several days later when my tires came in, I called back a couple of weeks later to get an alignment. Discount Tire doesn't do appointments and it's first come first serve which I hate! I work out of town and I work all day. It's hard for me to do a first come first serve cause they're always busy or about to close. They also told me it would be over 200+. I called Cordell's and they are able to do my alignment cheaper, like 100 bucks cheaper! Cordell's also offers a shuttle if you need it which is included! Andddddddd they take appointments!!!! Needless to say after all of this, I'm taking my business to Cordell's!! As I do realize people have different experiences, and could be positive, unfortunately mine with Discount Tire was not. They used to be pretty good with customer service, but with me lately they've fallen off. I will however leave this on a positive. The guy that changed my other 3 tires, he really nice. He was a shorter Asian guy, and that's the only way I can describe him. He was very nice and very professional. I appreciate his kindness!

Bought a truck this afternoon & as I drove home checked the PSI. Over 40... that's definitely too…read morehigh... and it's hot. I headed to Discount. Kong promptly greeted me when I pulled up. Heeey! The cities don't have the things you drive over that ding in the garage, nice touch! I told Kong I had the same vehicle but different year and it was FWD this is AWD, I kept the other one at 36 should I do the same for this one? Kong asked if he could open the door to check? Kong said 36 would be good, got me adjusted. Kong also took down my name and number and scanned the VIN so my account should now be updated for the new vehicle. Thanks Kong for the friendly, thorough and quick service!