After having a good experience and yelping Tires Plus as a five, this time experience was not the…read moresame. This is 3rd time one of us has used them for oil change. I heard the phone call to set the appointment where he asked about oil change cost AND if they rotate tires, a brand they sell but we didn't buy there, which was disclosed on phone call, and was told 'yes, they would rotate them for free if he got oil changed. He did not ask when he dropped car off as we thought it was 'already determined'...then was charged $24. The staff on duty was not willing to adjust it. Well, thanks. DISCOUNT TIRES will rotate your tires for free even if you aren't buying a service or item from them. Update next day. Manager was contacted and agreed. It will be refunded.

I have a hard time even giving them 1 star, I bought 4 tires less then a year ago with a 65,000 or…read morelifetime warranty , set appointment for 4 pm, sat for 3 hours in a dirty waiting room and finally had to beg them to fix my tire next as I am on a portable oxygen machine, when I called to make an appointment I explained tire had a nail in it ,the manager assured me that warranty would cover , I asked him twice and he stated yes it was covered ,I got there at 3:45 and the manager said it would be a few minutes , that they where finishing another car , after 3 hours and my begging them to fix tire , they stated tire unfixable and I would not be covered with my warranty , by this time they replaced the tire before asking me and then charged me $131.86 for a new tire, what they did is scammed a senior citizen on oxygen making me wait 3 hours manager was long gone, only 1 worker there , I am putting reviews everywhere , everyone should know what a horrible place this is.

Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

Dennis the owner was amazing! Tony went above and beyond to make our service experience quick and…read morepainless. Bringing ice cream for all of us next time we need an oil change!

Didn't tighten my oil cap and oil sprayed onto engine. Had to clean engine to get the burned oil…read moresmell to go away.

They over torqued one of my bolts in my engine bay and said they wasn't going to fix or replace it…read moreeven though they fucked up

Terrible customer service! Doesn't want to be a local auto shop for people. All about the money…read more Charge to take credit card but then won't take check.

I needed a tow the other evening when my car would not start and would not jump. Due to name…read morerecognition, I called Don's Towing. Since it was midnight and I recently got screwed over by a different mechanic, I just asked Don's to take a look at it the next day. I made a bad assumption that with name recognition came quality and competence. Well, after three days and three hours at $90 an hour, Don's informed me they had no idea what was causing the problem and that I needed to have it towed somewhere else. So, two tows totaling close to $200 and $270 for "diagnostics" I paid Don's $465. I had Don's tow the car to the Tesla Auto Services on South Avenue. The very next day I got a phone call from the new mechanic telling me my battery was dead. That's it. A dead battery. $465 to Don's Towing and they didn't even have knowledge enough to determine I needed a new battery. Never would I ever take a vehicle to be fixed at Don's Towing again. Update: After a good discussion with the management of Don's Towing they made things right. I was refunded the majority of my bill which I felt was more than fair. The management was professional and courteous. I should have contacted them directly as opposed to writing a less than stellar review. This kind of professionalism when confronted with an unhappy customer is almost unheard of these days. Hats off to the handling and resolution of my complaint. Thank you, s Don's Towing.

SuperPoor service! Hope this is anonymous. Need to get it out there that she may be Don's daughter…read moreand totally different than working with Don in the past! I recall her Dad being much nicer and easy to work with. These ppl could not get alternator fixed on my car about 4-5 yrs ago. it may have had something to do w/car bt radio I had installed in May2021. I may never know now they stole my car cuz local pd called them to tow it. After calling DMV 3-4x now, I find out Dons towing reported as salvage as of 10/18/2024, yet it's still titled to me, what?! I know and all the hardship added to my life because of this, is insane! They never work arrangement w/me after I went into business Idk 5-6x once I realized it was towed. I only hope and pray I see justice soon.

Exhaust Plus got me back on the road fast. My muffler broke off while I was out of town, and they…read morewere able to replace both the muffler and the tailpipe the within a day. Great service and quick turnaround.

Had to have my "check engine" light coded couple months ago and it showed my exhaust system needed…read moreto be replaced. Took my vehicle to Exhaust Plus and they were very honest and told me it still had some milage and wasn't in need of replacing at this time. You cannot beat that type of honesty, could have easily have charged me and moved on....but they are a real honest business. Highly recommend.

My sisters car battery died in la crescent mn, we drove over to la crescent auto repair in my car…read moreto replace the battery. We explained to the owner that we had no tools to remove the old battery. The let us use their tools and he gave us a new battery (of course we paid of it) and replaced the dead battery and the car started right up. We went back and returned the tools and thanked the owner, who told us he could not change the battery in the car off premises for legal reasons. A big THANK YOU for trusting us with your tools and helping us on our way.

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.