My first experience with Matt. Nothing huge but they did an excellent job, were courteous and…read morethorough and checked everything. I'll go back in a heartbeat. Jerry Utley

Being a parent with a young adult in school at UW La Crosse (hours from home) I've needed Matt's a…read morecouple times. They have been nothing short of amazing. Great communication and great service with the added touch of taking care of the little things to make the "adulting" a bit easier for my daughter. Thank you to all of the staff at Matt's. I appreciate ya!

This place is a joke. Called on Sept 19th. Explained the problem I was having and said a few…read morepeople told me it was the rear differential. The receptionist that answered the phone said and I quote "yes sir we would be happy to take care of that for you". Made an appointment for the 25th. 10 minutes after dropping it off they called and said " your rear differential is your problem and we don't deal with them" so I wasted a week even after I told you what the problem was. They say the face of a company is the receptionist. Allen's transmission needs a facelift then because she was rude from moment 1 and continued chirping the entire walk to my truck. F you Allen Transmission

These folks replaced a transfer case in my beloved VW Touareg and did great work for a more than…read morereasonable rate. I called back a year later for advice with regard to transmission issues I was having. I got a well informed and easy to comprehend explanation to the issue I was experiencing. These guys are Honest Professionals

Highly recommend! Friendly, professional, and reasonable…read more One of my brake rotors went out the day before I needed to leave for an internship on the other side of the state. They got me in right away and had it fixed that same day! Totally saved me a lot of trouble! As a young female, I am always nervous about taking my car in for repairs because I feel like I have a target on my back to be screwed over by auto repair people- completely not the case here. They fixed exactly what was wrong with my car at a reasonable price and didn't try to sell me anything extra. Not to mention that the staff, from the receptionist to the mechanics, were incredibly warm and friendly. I would definitely take my car to Bob's again.

I had my car serviced. $1700. Then it died a trip to town later. Had to be towed to the business…read morefrom Losey and 35. He said it needed a new engine. Said he'd pay for the tow if I surrendered it. Many ugly emails and I did. I didn't get home and I was getting hate mail to bring them the title. It was probably time for a new car. $5-10k for a new engine. No reimbursement for the money I stuck into it. It remained there and is now a rental for those who use the mechanic. I got scammed. I was told to bring it here because he was friends with my ex's dad. Fucked over BIG TIME! And I was stuck with a used car, new payment when I didn't need it. Buyer beware. He's a scammer! Experience-negatives if it would give me negative stars.

My son's car had trouble while at college. Dee's talked me through the repairs. I compared rates…read morewith our local mechanic (we're 3 hours away), he agreed they were fair. They had him back on the road in 24 hours.

DO NOT GO HERE. I came in asking for my car squeak to stop and they ended up not fixing anything…read moreand then on top of that charging me a $100 service fee. All I wanted was the squeak to get checked out and they gave me a list of $3000 of fixes to be done without me knowing. Cheap guys just want to get some cash from college kids. Such a scam Also, I will happily post my fees charged by this shop and the $106 that I asked to get removed. Dees is an absolute scam and I got my car done by a shop in Westby and they fixed everything that Dees said they would but for half the price while also being very transparent about what they're fixing and what I will be paying. Again do not go here, find a place out of the college town so you don't get scammed.

As a young woman with zero knowledge about cars, I am always wary about going to a new shop. I…read moreunexpectedly had to leave town, which was super convenient since my car had just started giving me some problems. After calling multiple shops, Bion's was the only place that could fit me in on such short notice. Not only was the staff very helpful and friendly, but they also fixed the problems with my car very quickly. Cost ended up being far less than I expected. Fair prices and a reputable, honest company that won't take advantage of you by draining your wallet. I would definitely recommend.

I was extremely dissatisfied with my service and do not suggest anyone go here…read more A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.

Never been to a better auto store that's actually does there job and doesn't rip you off , came…read morefrom Florida visited multiple auto store but all told me the wrong thing ,it's when I got to northside i was let known things I didn't even request for , let me know the truth and did a great job saved me a whole engine ‼

I made my appointment on Tuesday, and he got me in on Wednesday. Because it was scheduled at 10:00…read morea.m., I expected I would be having to wait to get in, but they got me in right away. I also expected to wait a while for the mechanic(s) to get it done, but I was on the road by 10:45 a.m. The rates were VERY reasonable. Northside Automotive was fast AND friendly, it's my new repair shop!!! Definitely a five Star rating!!!

I've used All Out for 9 years (since I moved back to Wisconsin), and have always had Great service…read moreat a great price. They are always listening to myself and other customers to make sure what our problem is, and they have got it correctly, so that we don't have to come back. GREAT JOB guys!

Gotta say pretty decent. changed my battery and rotated my tires in about 30 minutes. he even had a…read moremail in rebate on the battery. car smelled a bit of cigs afterwards. didn't make me made but hey c'mon

Absolutely a great team! Highly recommend. They work cohesively and are friendly and professional…read more The waiting area is clean, safe, and (and dog friendly) ... honestly all the people working there appears as if they enjoy what they are doing and take pride in their job ... and it seems fun. As a single female driving from Chicago to south central Minnesota, my Audi Q7 Run Flat tire lost pressure in the dark due to a puncture and after temporarily using the Audi-provided sealant and air compressor while pulled off on I90, I was able to safely hobble a return to a hotel in Onalaska and get a new tire quickly the next morning at Discount Tire. Their team was efficient, did not upsell me, and I was safely on my way. Thank you for what could have been a much crazier and precarious delay.

I honestly don't know if I'll be back to discount tire. The First of all let's start with the name…read more I've called around to other places where I can get my tires cheaper. A couple of years ago, I had my tires changed. They offer to do the wipers as well and I had them changed too. My wipers started hitting down on the edge of my hood towards the windshield. He hit so much when I used them that it started wearing the paint off! The only thing Discount Tire did was look at the wipers. Didn't offer anything else. How about what happened to my hood?! Couple years moving forward, I needed to get my tires changed again. Started with a puncture in my tire. One worker came out and used some scanning thing to check the tread on my tires. Even after it was taken to the shop, NO ONE told me how balled all of my tires were on the inside wall of my tires! Irritating! They were able to get me a certificate for it. I was taken care of my Chan. Pretty nice guy until I spoke with him on the phone when I mentioned the price of my tires. Long story short, he started throwing guilt my way as if I wasn't grateful. Needless to say that ticked me off. I was asking questions, not wanting to "free stuff." I don't tolerate anyone guilting me. It was basically over the fact that no one told me about the tread of my other tires and the Chan telling me that he would see what he could do after talking to his manager. Came back on the phone, and that's when the guilt trip happened. Told me "we already are offering the certs for a couple of your tires, and I offered you to have all of your tires changed at the shop." Then he said, "I think we are already being generous offering the certs, and I did mention to you that you could get all of your tires changed." I'm like yeah, but I'm also not someone that can whip out money left and right as I am a teacher and I don't get paid nowhere near as much as I should and I'm on a budget. Not gonna lie, that pissed me off. When I ordered my tires, someone told me specifically on the phone that they could have my tire overnighted from Rochester and they would call me when they arrived. The next day, most of the day had passed and no one called. I called them. Brett the store manager answered and I told him what was going on. He said," I'm sorry, I'm not sure who told you we could overnight tires, but we aren't able to do that.." I'm literally like...WTF in my head. Communication needs to be a priority. It's like I deal with someone different all of the time. I also felt like Chan passed me off to other people because after I told him I didn't appreciate him guilting me, he doesn't even acknowledge my presence when I step into the shop. Not a friendly hello, nothing. Might as well call me cellophane. After finally getting all of my tires changed several days later when my tires came in, I called back a couple of weeks later to get an alignment. Discount Tire doesn't do appointments and it's first come first serve which I hate! I work out of town and I work all day. It's hard for me to do a first come first serve cause they're always busy or about to close. They also told me it would be over 200+. I called Cordell's and they are able to do my alignment cheaper, like 100 bucks cheaper! Cordell's also offers a shuttle if you need it which is included! Andddddddd they take appointments!!!! Needless to say after all of this, I'm taking my business to Cordell's!! As I do realize people have different experiences, and could be positive, unfortunately mine with Discount Tire was not. They used to be pretty good with customer service, but with me lately they've fallen off. I will however leave this on a positive. The guy that changed my other 3 tires, he really nice. He was a shorter Asian guy, and that's the only way I can describe him. He was very nice and very professional. I appreciate his kindness!