Wendy went above & beyond! Highly recommend as the customer service alone was terrific, answered…read moreall my questions & more than fair pricing!

We just purchased a new home and after living in it for 3 weeks the septic backed up in our house…read more We had steady Flo out to our house to find the issue and explain the problem and what has to be done to get it fixed. Chris and Jacob were very professional took the time to level out the dirt that was dugout even though they are coming back in a few weeks! Thank you and will recommend you to my friend. They also recognize Veterans!

Had blocked sewer line and full septic tank. This company came out right away and fixed it! I am…read moreso grateful.! They worked very hard and fast and got tank snd sewer line opened up.Very good pricing.The owner is very experienced and took time to explain things to me .He answers the phone so you can talk to him directly, no calling back in 2 days like other companies.

From the owner: Residential, Commercial, and Industrial Septic System…read moreInstallation and Repair Drain Field Replacement Sewer Lines Septic Tank Cleaning Dump Truck and Back-hoe work Footers and Foundations

Fluctuating pricing. Poor management. Price went from 450 in Gray, GA to 775 in McDonough GA…read more Homeowners beware

Highly recommended!!!!…read more Wayne was very helpful before I made my decision to offer them the contract. I was even able to converse with him and his staff over the weekend and made my decision the Sunday night and they were at my house working Tuesday morning. Fantastic work and they took care of my house and surrounding assets like fence, shed and utility trailer. They were quick, but thorough and got excellent feedback from the environmental rep who signed off on the septic system. They took the time to smooth out my yard the best they could as well. I would certainly use them again and recommend them to anyone needing their services. Thanks for all you did. Michael

Brand new system, leaks, promised all week: today they'll be there! Nope!…read moreI finally called another company to come and fix the leak. It's a septic system on the lake for goodness sake! Time is of the essence, it's leaking! I'll now have to take them to small claims court to get my repairs that should be under warranty covered. I will never use them again!

We hired Brownlee Septic for a septic removal at the end of August 2025. After the cleanout, we…read morenoticed pooling water around the area they had excavated. We reached out multiple times--at least 5 or 6 calls--to get the issue addressed. Eventually, someone came out and claimed the liquid lines needed cleaning, despite there being no standing liquid during their last visit. After much effort, we finally spoke with the owner and agreed: if the issue was on our end, we'd pay to fix it; if it was due to their work, they would handle it without further charge. That seemed fair--but unfortunately, it's been radio silence ever since. No follow-up, no resolution, no returned calls. We regret not reading the reviews beforehand. If you're considering Brownlee Septic, I strongly urge you to think twice. A professional business should at the very least return a phone call. The headache simply isn't worth it. Take your money elsewhere.

My Sharpsburg Georgia Savior!…read more Let me tell y'all a tale of terror, tragedy, and toilet trauma... Picture this: A peaceful evening, a gentle rain falling, and me, cozied up with a hot cup of tea. But then--BAM! Mother Nature decided to turn up the dial from a gentle rain to a full-blown waterpark. The heavens opened, and my yard turned into a swamp. I thought, "Well, at least it's just rain!" *Spoiler alert*: It wasn't *just* rain. Suddenly, I hear the most disturbing sound--imagine a walrus emerging from the underworld and gargling a smoothie. I look out my window, and there it was... my septic tank, rising like the Titanic from the depths of the ground, bubbling up like it had a serious grudge against me. It looked like it was auditioning for a role in a horror movie, only this one smelled way worse. Cue the panic! Enter **The Dumper Pumper**, my Sharpsburg Georgia savior! These folks arrived faster than I could Google "septic tank possessed by rainwater." I swear they rolled up with more enthusiasm than a firetruck at a BBQ festival. These heroes jumped into action, no questions asked--except, "Is that smell coming from the tank or... you?" (Don't judge me, it had been a stressful day). Not only did they tame the angry, floating septic beast, but they pumped it out like they were siphoning gold. My yard went from an apocalyptic poop lagoon back to a respectable piece of real estate. They even made sure I wouldn't have to explain to my neighbors why my backyard looked like Shrek's jacuzzi. But the best part? Their attitude. These guys were cracking jokes the whole time! At one point, one of them said, "Don't worry, we've seen worse! Once, a tank was so full it had its own ZIP code." I knew I was in good hands. They were so professional, quick, and, dare I say, joyful about handling my literal mess. I can't say enough about these folks. If you've got a septic situation (or a backyard that looks like it's hosting a mud wrestling match), call **The Dumper Pumper**. They'll have your tank drained and your dignity restored in no time. They saved me from a backyard disaster, and possibly from having to sell my house and move to another state. Thank you, Dumper Pumper--you are my Sharpsburg septic saviors!

Communication was great. Very easy people to deal with. Job well done. Also, performed a good job…read morecovering the tank back up and flattening the dirt back on top. Will be using them to pump the dumper again as soon as need be.

I hired this company to come put and drain my septic tank. I was quoted 350.00 on the phone when…read morehe got here he charged me 450.00 and said because my tank is huge. This company drained my tank 4 years prior without any problem but this time they were here maybe 20 minutes and got paid and left. Its been less than a month and my tank is completely full. Its obvious a tank that takes 4 years to fill up was not possible to be full in a month.. he did not drain out tank he just stole our money. I called and he has refused to come back out or give us our money back so we can call another company. DO NOT HIRE!!! They are crooks

From the owner: Shenandoah Valley Septic Service Provides Septic pumping, septic systems, septic installation,…read moresewer line cleaning and repair, backhoe works to the Thomaston, GA Area.

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

I called Reliable Air on Sunday, June 28, because my upstairs AC was not cooling. Before scheduling…read moreanything, I specifically told them I have an Aquatherm unit and asked whether they still work on those systems. I was told that they do, so I scheduled an appointment for Monday, June 29, between 4:00 PM and 8:00 PM. Because I had that confirmed appointment, I did not move forward with another company I had contacted over the weekend. I waited during the service window, and about two hours into it the technician called while I was briefly outside with my dog. I missed the call by only a few minutes. When I listened to the voicemail and called right back, the technician said they do not work on Aquatherm units and would not be coming out. What I do not understand is why it took about a day and a half, including two hours into the scheduled appointment window, for the company to figure out they do not service the type of unit I clearly identified before the appointment was ever scheduled. The frustrating part is that the problem appeared to be with the outdoor condenser fan, most likely the fan motor or capacitor. That is a standard condenser issue and would not have required any special knowledge of the Aquatherm indoor unit itself. As a courtesy for the mistake, the technician could have at least stopped by, looked at the condenser, and possibly corrected the issue. Even if they had only honored the appointment, inspected the problem, and could not complete the repair, I would have paid the service fee simply because they kept the appointment they had confirmed. I called the technician back several times and received no answer or callback. I then called the main office twice. Both representatives took my information, said it would be sent as an emergency request, and told me someone would call me back immediately. Nobody ever called. I also explained that I have a disability and that having a confirmed appointment suddenly canceled in the middle of the service window, especially during an AC problem, was extremely disruptive. There was no meaningful follow-up, no attempt to help find a solution, and no return call after repeated assurances that someone would contact me. The issue is not simply that they do not service Aquatherm units. The issue is that I specifically asked before scheduling, was told they did, waited for the appointment, and then was left without service or even a callback after they canceled. Very disappointing and frustrating experience.