I am very satisfied with the service of these guys. Francisco came to our apartment on Fifth Avenue and did not remove a tremendous headache that we had with a headboard from RH I feel good about myself knowing that I made a good decision and their name really is what it says, they are true heroes. Francisco is very kind, not like other companies I called where it was obvious that they only wanted my money like one of them, the couch doctor, Don't waste your time, they are the best. The couch heroes are people who really know what they are doing and now I see from the reviews that they are really good, thanks you guys I am very satisfied with the service of these guys. Francisco came to our apartment on Fifth Avenue and did not remove a tremendous headache that we had with a headboard from RH I feel good about myself knowing that I made a good decision and their name really is what it says, they are true heroes. Francisco is very kind, not like other companies I called where it was obvious that they only wanted my money like one of them, the couch doctor, Don't waste your time, they are the best. The couch heroes are people who really know what they are doing and now I see from the reviews that they are really good, thanks you guys read more

These guys are miracle workers! I ordered a sectional from West Elm and only realized after accepting delivery that it wouldn't fit into my building's elevator or up the stairs. Desperate to get the couch out of my lobby (and my super off my back), I called Couch Heroes on a neighbor's recommendation. They showed up only an hour or two later. They managed to disassemble the sofa and saw it in half in the building's tiny lobby, get all the pieces up to my apartment via the elevator, and reassemble it all in 3-4 hours, which is very little time considering that none of this should have even been possible. The couch looks and feels as good as new. Nobody would even be able to tell it was taken apart if not for my tendency to rave about Couch Heroes to everyone who visits. I have honestly never been happier with any service I have used in my life. read more

Bought a beautiful (large) antique couch but didn't think to measure our apartment doors before taking it home. We picked it up, and we when we got it back to our apartment it wouldn't fit in the apartment doors. It was so crushing! I decided to use Couch Heroes based on their good online reviews, and I wasn't disappointed. I received several quotes from other companies and there's was the best. The guys carefully disassembled my couch in front of my building on moving blankets (there was no room in our tiny hallway), and got it inside and reassembled in no time. I was so stressed out about ruining this antique couch, but you never would be able to tell that it was in pieces at one point. I highly recommend these guys. The entire process from beginning to end was painless and stress-free. read more

I was moving into my apartment and learned some terrible news that the entry way was just too small to fit my couch. It was an expensive couch and leaving it / selling it wasn't an option for me. After searching the web a little, I was able to connect with Francisco at Couch Heroes. He came out with a colleague of his within 2 hrs to disassemble my couch. I was very worried with what would happen to the couch given all the pictures I had seen of couches being ripped apart...but, Francisco came out and within an hour and a half I was looking at my couch inside my apartment good as new. The team was quick, VERY nice, reasonably priced and I could not be happier with the work he and his colleague at Couch Heroes did for me. Very much appreciated and will definitely be using again. read more

I made arrangements to have my very oversized headboard moved from Long Island to New York city. The day of the move I was horrified to to find out that not just one but two couches were unable to fit through the front door of my apartment once in NYC. My building is strict and I was going to at have to get the couch removed. Francisco remained calm and made a few phone calls and did his best to keep me calm the entire time. He advised me of the pricing so that there would be no surprises. At the end of the day my Ralph Lauren couches were no worse for wear, and my headboard perfect. I appreciated that they even came during Covid, remained gracious, calm and confident. Life savers - I have used competition in the past and I will never use or recommend anyone worse! read more

The Couch Heroes are amazing. Got a couch delivered this morning. Couldn't fit in the elevator. Classic story. The delivery guys knew Francisco and said he was fantastic, is available on demand and cheaper than other services. I called him up and he was able to get to my building in 2 hours. He assessed the work that was needed and told me that I had nothing to worry about. He and Rob worked for a little over 3 hours and were able to put my 2 pc sectional back together perfectly. They were clean, organized, efficient and made me feel comfortable that I was going to have my couch in good shape for Christmas Day. I can't recommend them highly enough. read more

The Couch Heroes are amazing!!! I moved from one apartment to another and my couch would not fit up the stairs of my new place. It went to my parents in holding. Two men disassembled my couch, dealt with my mother, and reassembled it in its new home, all while I was at work. They were incredible! I wish I saw the craftsmanship because I heard it was phenomenal. They were also respectful and professional. I will definitely call Couch Heroes again when it is time to get my large couch out of here! read more

Francisco is the BEST! I was moving into an apartment and my couch wouldn't fit through the doorway. I was so upset and thought I would have to put it on the street, as there was nowhere else for it to go. The mover suggested that I call Couch Heroes...and they really saved the day! Francisco was quick to respond and was able to help me right away. He took the whole thing apart and once moved in, put everything back together looking better than new! I would highly recommend them!! read more

These guys are the best! Francis is super reliable, professional, and friendly. I had no trouble trusting them to get the job done right and honestly they are the best value! I searched around and they are by far the best option! They are super affordable and moved my ancient antique sofa out of my old apartment and into my new one with no problems. You can tell they really know what they are doing, very high quality workmanship. Very happy I found these guys, I won't use anyone else!! read more

i was in a pinch on move in day and i called and they came within 30 minutes. they disassembled my couch to fit through the tight hallway of my apartment and brought it up the stairs no problem. they put it together quickly in my apartment and even added extra reinforcement to help preserve the couch. they were quick and professional and would definitely use them again! read more

Very happy with Couch Heroes! After a morning of struggling to get the couch through the front door and ending up with holes in the walls, I called Couch Heroes and they were able to come by same day. Francisco was super professional and the team was able to disassemble the couch in less than 10 min and get it through the door. Would recommend Couch Heroes to anyone! read more

Fantastic experience with Couch Heroes!!! I called them on Sunday at 11am, they answered the phone on a Sunday!!!. Within 3 hours of my phone call the couch was disassembled and reassembled in my basement. Their price was fair and reasonable. They were neat and clean and absolute gentleman. I would use them again and would highly recommend them. read more

Managing a move from a distance became complicated when a couch couldn't fit into a NJ apt....on a Sunday night!! Francisco to the rescue!! Within a short time he arrived and like magic the couch was in the apt in perfect condition!! His pricing was reasonable and I would recommend his service. Thanks for saving the day....oh I mean evening! read more

Couch heroes was there for the rescue!! They were able to make it to me very quickly and kept in great contact and communication. Francisco the tech was very polite and did a fantastic job and cleaned up after himself perfectly. Would highly recommend this company to anyone in need of couch disassembly and reassembly!! read more

Great job! Francisco and his team made the trip to NJ with less than a two day notice, to help me get my two piece couch out of the VERY stretch walk-up I was living at. They left the couch as new when they re-built it at my new place. Highly recommend them for any furniture needs! read more

Eric & Serge really came through for me. Had a challenging king headboard needing disassembly then to be reassembled. Eric exemplifies great customer service skills, very personable. His partner also so polite. It was a pleasure working with them. Definitely would hire again. read more

Amazing! No surprises in cost, what I was quoted was what I paid. They were fast and everything looks perfect. Could not be more satisfied. I called other places that do the same thing and this was by far the most cost efficient but I know I got the best bang for my buck. read more

These guys were great. They were in an out in an hour, they disassembled a couch and reassembled it in a room I couldn't fit it into otherwise. Best price out of five other places I called. Super courteous gentlemen. Couch is as good as it was before they took it apart! read more

I don't know what we would have done without Couch Heroes for our move last weekend! Francisco is incredible at what he does and lightening fast. He made the most stressful part of our move a total breeze. HIGHLY RECOMMENDED!! read more