Alisa was here to clean for the first time. she did an exceptional job. would have her back any time. what a personable young lady.

Lexi did an amazingly through job. The house has never been cleaner. She arrived on time and took no shortcuts, making sure everything was spic and span clean and organized. read more

Lexi cleaned my home 2 weeks ago and did a fantastic job! Prompt, courteous and efficient. My wood oak floors shined with her efforts. Thanks, Lexi! I appreciate you! read more

I had a good experience with Leigh from Cottage Care today. The areas of my home that she cleaned were spot less and she was very pleasant to interact with. I will be using the service monthly on-going! SP read more

Poor customer service and quality of work done. We keep calling the owner of the Menomonee Falls location and he is not answering or returning our calls. We waisted time and money giving them a chance to earn our business. This review is meant to be a warning to other households looking for a reputable and quality home cleaning service. read more

If your house is already spotless and clean and you are just looking for light cleaning then this might be a good service, but for deep cleaning I do not recommend this company at all. They are only allowed to use light cleansing chemicals. If you need a deep cleaning for move out or move in find an individual cleaner who can use any cleaners and whatever methods possible. I had a move out clean scheduled. When I went back to the house to check on the cleaning it didn't even look like they had cleaned. They offered to go back again and still soap scum stuck on the shower tiles, baseboards still filthy. I ended up having to go in and clean everything myself. They charged me $540. What a waste! read more

CottageCare - Home Cleaning Near Me - Denver, Colorado

I was told that they would be here betweek 12-1. I left the house (I work form home and have dogs) and left tip. It started raining so I had to come back. It is 2:00. I was hopeing that they would be at least done with the top floor so I could put the dogs away and work while it rained. NO. The tip is gone and NOTHING has been cleaned. I called them and they said they would call their people and figure it out. I have to work in a uncleaned office on zoom calls while they clean. THey BETTER get my home cleaned for the price I paid and the tip they took. If they do a good job I will take this review down but talk about unprofessional! read more

This company sends out a false flyer just to grab customers attention and will not honor the prices on the flyer. DO NOT USE THIS COMPANY!!!! read more

This cleaning crew scratched all my stainless sinks and acrylic surfaces like toilet seats and tubs. The crew changed each cleaning.

We use this company for occasional service (before we have houseguests, when we go away on vacation), maybe every two or three months on average? They always do a thorough job and are super easy to deal with. Super friendly folks and they have been able to accommodate us last minute when needed. "Hi, my mother in law is unexpectedly in town tomorrow, halp!" I have recommended them to a few friends and they've also had good experiences. They're just really solid and make my life easier. read more

This group is OK, not good for long term. A lot of workers are not trained. They Been sloppy cleaning my house. Un Professional group. They don't stay Consits. They haven't touch my basement for 2 months. I have seen better. I don't recommend this group. read more

I first used them when they had a groupon. They were able to get to all the calls very quickly and get me scheduled with very little trouble. They sent 1 gal and she did the whole house, My place is hard to explain - open floor plan, 1 master bedroom, no laundry room - per-say, hard wood and carpet - but they came and did a pretty good job. The place sparkled when they left and they were very friendly and put up with the pups. I scheduled a second service and was able to get them the next day. (I do piece meal instead of on an on-going service type of thing) She came and went to town on the place and again - it sparkled read more

I had purchased a LS deal for a basic house cleaning. They showed up when they said they would and got right to work. They cleaned all the floors (carpet, laminate and tile) along with the bathrooms, kitchen and dusted. It took longer than I think they thought it would, but they stayed till the job was done. They had a supervisor stop by to inspect the work towards the completion which was nice to see. I will be calling them back for some of the more specialized services. They were professional and they handle their business well. read more

We paid $250 for a deep cleaning (and were also going to use them every two weeks after that had they done a good job) and what we got was a house that wasn't even fully cleaned and many details missed. Entire front of the house hadn't been vacuumed (we were able to broom up a pile of pet hair so it was apparent they didn't vacuum), appliances were not wiped down, windows hadn't been cleaned. We've had good cleanings, where you come home and notice that the house was thoroughly cleaned and has a fresh feeling -- not at all w/ this company. My wife called them and let them know and they sent a different crew out to make it right but the results weren't any different -- we really did want to give them a second chance to redeem themselves as it may have been issues with a specific crew that day. Don't waste your money -- find an independent cleaning lady/team that take pride in their work. read more

We love CottageCare, which initially came to us through a gift certificate from our children! Our house cleaner always wears a mask and glove and comes on time. She asks if we have particular areas that need attention, as well. Our house is always sparkling clean after she leaves! We have our cleaner every two weeks, and really look forward to her appointment! We highly recommend CottageCare if you are looking for personal, competent, and professional care for your home. read more

CottageCare did an excellent job cleaning our home. Melissa worked so hard! She is amazing! We are very happy with the results and would recommend CottageCare without reservation! read more

I found Cottage Care after researching several companies. They were not the cheapest or the most expensive. What I liked is their checklist posted on their website telling me exactly what they're going to do AND their guarantee. None of the other companies went into this detail. They also let me customize what I want done to keep the price in my budget. I was happy with my initial clean and I've asked them to come back every 4 weeks. Customer service has been very friendly and helpful. I would definitely recommend this company to family and friends. read more

I have been a customer of Cottage Care on S. Holly St. in Denver for years--they are wonderful. My house looks great after they are finished and they are very flexible working with my schedule. They are always pleasant and careful and they do such a good job! read more

Very happy with the cleaning job by Cottage Care. Best part is that the house is clean, but it doesn't smell like chemicals. The price was VERY reasonable, very worth it. read more

The staff was super nice and helpful. The crew they sent out was very nice, but just sloppy. I was told they would scrub the floors with their hands, but they barely swept or mopped. When I got home I had to sweep and mop, cause there was still stuff all over the floors, making me know they didn't clean the floors and they certainly didn't scrub them by hand. The beds were made which was great, but unfortunately we probably won't be using them again. read more

Nice work and prompt arrival! The cleaner was on time and my apartment looks great.

Because of a discount voucher I purchased, Cottage Care came to my home. I have to say, I was skeptical at first, but afterwards, I became a fan. They sent one person to clean and she did a fantastic job and was professional. If in the future I need some help cleaning, this will be the company I call. I also liked that they followed-up to ensure I was satisfied. read more

I'm a contractor, and I came into the home after the cleaning, and what an amazing transformation! This was a very old house that needed much work so I'm very impressed. Brittni and Sheri did an amazing job. This house is really coming along thanks to their help! read more

Wish I'd read some of the other reviews before using this company. I hired them to clean my small home starting with one initial clean, and was prepared to hire them on a monthly basis...until I saw my home afterward. I'm not sure what happened, but it simply wasn't clean--and in some places was worse than when I'd started! Examples include: dirty spots in the kitchen sink, the stovetop not being cleaned or wiped down, a huge streak down one window, a few footprints in the middle of the floor, and an actual pile of swept up debris near one of the bookshelves! Wow. Not again, thanks. read more

Cottage Care is dedicated to pleasing the customer. Currently I am very satisfied with the job they are doing.

Love these guys, and they use all-natural cleaning products. Double WOO!

The last person they sent cleaned my entire 4,000 sq ft house in a record 2 hours, missing just about every important detail and leaving much of the house for me to finish cleaning. Having someone different every time is annoying, and I make considerations for the differences in cleaning styles. Yet, this time, I was very dissatisfied and I called and left a message for management letting them know my disappointment. Two weeks later, no word, no apology. Sad to see it end this way. read more

What a horrible experience! I will never use them again nor recommend them to others. I hired them to do a move-out clean on a 450 sq ft studio, and they quoted $175 (this quote did Not include wiping down the fridge which would have somehow been another $30?!). They were friendly enough, and on the phone went down a list of items that would be covered in the clean. The price was a bit steep for such a small, empty unit, but completely worth it if the job had been done. For $175 I expect 2-3 hours of good, thorough cleaning. I just saw the unit again today after the supposed cleaning and I would be SHOCKED if she spent more than 45 minutes in there. List of things that were Not done: the baseboards were not cleaned, the towel racks and racks in the closet were not wiped down, the outside and sides of the cabinets were not wiped down, the sides of the counters (where they are raised and meet the wall) were definitely not wiped down, the outside of the oven door/sides/and handle were not cleaned, the fireplace mantle was not cleaned, the list goes on and on and on. She basically gave a cursory wipe down to the inside of the oven (and left oven cleaner all over the inside), wiped down the inside of both sinks, cleaned one window sill, the bathroom (sort of), and left. This was a move out clean and I no longer have time to have someone go in and redo it, so my landlord said she'd bring in the people she normally uses and I'll get stuck paying twice for a "move out clean." When I went to their website to give them feedback, the only way to contact them by email is for a quote or to give Positive feedback in order to receive a $25 gift card! No wonder they have any positive reviews at all. Steer very clear of this company!! read more

If I could give negative stars I would. Hired this company for a Move-out cleaning at a cost of over $350. When I arrived today, afteer the supposed cleaning, the front coat closet had obviously not even been swept (piles of lint remaining in back of closet). They had promised all drawers wiped out and found pieces of foils ( from wine foil) dust, and other debris, in several of the doors. Wood floors were a mess. Big soaking wet spot in living room carpet ( they were not hired to shampoo carpets). I had a handy man the while they were there and he thought they had left a puddle while shampooing- not so! just an inexplicable puddle left on the carpet. Baseboards obviously not wiped down. I'm not even sure they wiped down the granite countertops, as when I wiped my hand down one end it came up dusty! This was an EMPTY house! When I called To complain, "Danny" said he would have their "service manager" call me. Have yet to receive a call. For the price and response-i would rate this as a "rip-off"! read more

Have used Cottage Care several times. Staff is always extremely professional & addresses a checklist of items to clean before arriving. Afterwards they always call for follow up to ensure the service was as expected & we had no issues. Has been much more reliable & easier to schedule than individuals I've tried to hire on local websites. read more

Very disappointed! I scheduled my first appointed and then got a call les than 24hrs before the service was due stating they had to cancel my time because "they had to many sick calls for that day" . Makes me wonder how the employees are being treated if they are having that many sick calls. Needless to say I did not reschedule. I need a service that is more reliable. read more

We are so happy with the service from Cottage care, each time they have come to my house they have done a wonderful job. I have little children and they are great working around the kids and being flexible when we are in the house. The cleanings have always been very thorough and we are always pleased. The manager is wonderful she consistently checks on the cleanings and makes sure we are happy with the service! read more

I have been very pleased with Cottage Care over the last 6 months. I find their cleaning services to be thorough and open to feedback if/when necessary. I would definitely recommend Cottage Care Home Cleaning Services to any neighbor, friend or family member. Krista comes to clean our home every month and she is lovely to deal with plus my home is clean and sanitized, but does not smell like awful cleaning products. read more

My 8 and 10 year old could have cleaned better than this. There is still dust everywhere and the floors still look dirty. They just shoved things around and didn't clean. Big rip off for the price with all the restrictions to clean only certain areas. There are a lot of cleaning services out there and this is not one to pick. I'm a guy and not that picky, but I want to get what I paid for!! read more

CottageCare provides great service! They do a wonderful job cleaning the entire house. I tried them with a LivingSocial coupon. I will be using their service again and again. read more

As a Cottage Care client in Highland Indiana for some time now, here is my opinion:. Lately, they send a different person everytime. Their employees dont seem to last very long. The cleaning quality went from good to fair to poor. I hate to complain but prospective clients need to be informed. In all honesty; I recommend checking out other cleaning service companys in Northwest Indiana before you decide to go with Cottage Care in Highland. read more

I used CottageCare from a member deal with AAA. My thought was if AAA gives a deal for a house cleaning service how could I go wrong. They were excellent! I've set up for future cleaning times. read more

At the end of a house decluttering/reorganizing project with a company called ClutterSort, a cleaning service came in to clean the entire townhouse. That company was CottageCare. The cleaner did such a great job, that I decided to have Cottagecare clean my townhouse monthly. It's been extremely easy working with CottageCare because they are accommodating to my schedule, clean as often as I feel the need, and so far, I have worked with the same cleaner who is now familiar with my house when she cleans. The cleaners use eco-friendly systems and products and don't use any of my cleaning products, supplies, or equipment, are consistent with the total time it takes to clean my townhouse, don't mind if I choose to be home when they clean, leave feedback forms after each cleaning, and are careful of the items in my home. As far as the management team, there is friendly staff available when arranging future appointments, they provide reminder calls the day before planned services, and regularly conduct customer service surveys. The bonded, professional services that they provide are worth every dollar that I pay. CottageCare is much more than a cleaning service to me. They are my dependable cleaning angels! Thank you, CottageCare! read more

I purchased the Plum District "full-service" house cleaning offer and when I contacted CottageCare they refused to honor the voucher and insisted that I would be required to pay more. The terms of service says good for a house up to 3000 sq ft. My house is about 1800 sq ft, excluding my basement, and just over 3000 sq ft including my basement, but the basement is not included in the list of rooms the voucher supposedly covers (although no list of rooms is specified on the voucher, so this isn't even fair). Ultimately, CottageCare told me they would clean the living room, dining room, family room, 3 bedrooms, 2.5 bathrooms for $160. This leaves out 1 bedroom, an office, stairs and foyer. If these rooms/spaces were included the total space would still be well below the 3000 sq foot limit. There is no specification of the names/types of rooms and spaces included in the voucher; there is only a specification of the 3000 sq ft limit. I believe this is a violation of the terms I agreed to, and is dishonest. Shame on CottageCare! read more