Employees act entitled as if they know more than their customers. They seem kind when giving you your order, but it's obvious they're talking about you as soon as you leave. read more

If you love pizza like I do, but want something that's way better than average, then you will really like Cottage Inn. This location often caters our company's pizza parties and they do a really great job. Their dedication to customer satisfaction is second to none. While not a classic sit-down restaurant like the Cottage Inn in downtown Ann Arbor. This location is geared more towards deliveries and walk-in customers, but the staff here really very nice and friendly. They really know how to make great subs, and they are some of the best I have ever had. If you plan on every having a party and want first-rate pizza, this is the place to order it from. read more

Cottage Inn Pizza - The front entrance. - Pizza Near Me - Canton, Michigan

Food - hot and ready Fine cuisine at reasonable prices. Great catering Service is excellent. Great people Ambiance is perfect American pizzeria read more

Cottage Inn Pizza - Pizza Near Me - Canton, Michigan

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I gave a bad review the other day. I ordered a New York style Pizza. Thinking that it would be the same as an original Pizza. And I didn't like the taste. So sent in a bad review, not knowing that I was actually the problem, Brian, the store manager made me a fresh original Pizza the next day and it was delicious, five stars to Brian and five stars to the store. And I apologize for the bad review! read more

I just ordered many pizzas for my daughter in Michigan from Oklahoma and the man on phone was super nice and the pizzas were delivered crazy fast. She sent pics and they looked great! Thank you all for helping me out with great, hot pizzas for my granddaughter's Graduation Party. You saved the day! read more

Cottage Inn Pizza - Veggie, pepperoni, cheese pizzas. - Pizza Near Me - Canton, Michigan

I ordered from cottage inn pizza on Sunday for the first time ever. After i ordered online i was called by the manager, Kim, and told they no longer had large pizzas available. She offered no solution so i asked what was available and she said she could do mediums. Great, i said to go ahead and do that and to adjust my payment to reflect that i would now be getting medium pizzas instead of large. Well the owner charged me MORE money for mediums. When i called back to tell the manager i was overcharged i was told that it was MY fault because i ordered the family meal deal which only comes with larges of which they didn't have any. I was told the owner was the only one who could adjust the price and he wouldn't be back in until Monday. Today is Wednesday and i checked my cc and still no adjustment. When i called a young girl answered and basically got frustrated with me and told me again it was my fault for ordering the meal deal and she wasn't there. Mind you the manager was there the whole time and i had to ask twice to speak with her. Finally the incredibly rude manager, Kim, gets back on the phone and offers me a $20 credit for my next order. I never plan to order from there again as the pizzas were not that good (jets is way better) and it was too expensive for mediocre pizza. So, the very not nice Kim, says she has to talk to the owner and i can call her back. What kind of customer service makes the customer call back?! Finally i was told i could come to the store and get $15 refund cash, not $20 like originally offered. When i told her this was the worse experience I've ever had and would be leaving a bad review she attempted to talk over me and tell me how wrong i was and when i continued to talk she screamed "don't yell at me!" And slammed the phone. This is the worst business in the area. I thought cottage inn was supposed to be high end pizza. Boy was i wrong. Never again. read more

One star for providing sustenance and it really is just another pizza place. Food was cold served by a worker with no gloves and open sores up and down his arms probably from him picking at it. Gross. Salad worker had his pants falling down while working with no gloves and constantly pulling his pants up with his bare hands around his butt. Gross. Do not eat at Cottage Inn in Canton on Michigan Ave. read more

Cottage Inn Pizza - 1 deep dish, 1 thin n crispy, antipasto salad - Pizza Near Me - Canton, Michigan

I've eaten Cottage Inn for years. Since moving to canton, I've been coming to this location. The food is always great, better than the other locations I'd say. And the people at the counter are always super nice. read more

This place is horrible. Ordered my pizza last night two hours in advance. Walked in 5 minutes after the scheduled pick up time and gave my name. The "cashier" says nothing other than "10 minutes." I explained that I ordered this two hours ago and instead of "Sorry we got busy and lost track" or "Sorry we are a little backed up" I got "Do you want the pizza or not?" I went back to my car, waited 10 minutes and went back in. The "cashier" looked right at me (visibly angry- maybe because of his station in life, I dunno) and shrugged his shoulders... "What? he asked. I said "My order?" He replied "Oh, we voided it. Have a nice day!" in that sing-songy "haha, I screwed you!" way. Which is fine, because he also voided the tip I included before learning what sack of dung this guy was. Anyway, I heartily recommend the Ypsi location as they are pleased to have your business and do not recommend taking a chance on chubby Jeffrey Dahmer at the South Canton location read more

I've been buying pizza from Cottage Inn on Michigan Ave for the past 6 years. I read some of the negative reviews and honestly I have nothing negative to say. We are hooked on the Flavorful Vegetarian and Philly cheesesteak pizza with white sauce instead of tomato. The staff has always been respectful and efficient. Deliveries have been on time always. To operate a fast food business in these times with staffing issues must be very difficult. God Bless you guys. Its "pizza and wing" night for my family and I cant wait! read more

Amazing pizza. Hands down the best service I've seen in a long time.

Never again will I order from this Cottage Inn. Josh the shift manager had to have the rudest individual I've ever came in contact with. I purchased the Pricebuster gourmet pizza and only requested that it be minus the green peppers. I called back to the restaurant to let them no the pizza was not made correctly as it was missing bell peppers (which I requested), black olives, and the green olives. Josh acted as if I was the worst person on the planet because I called back to the store about the mistake. He offered to make me another pizza and home deliver it but he made it clear he wanted the delivered pizza back. In other words, my family and I were expected to wait an 45 min for the new pizza to arrive and not so much as touch the pizza that was delivered. Please keep in mind, my total for this order was at 40$ as this pizza was not my only item. Poor customer service at it's finest. I'll just stick with Jet's, Happy's, or hell even Little Ceasers. I have been so belittle over a simple ass mistake in my life. I will be calling their corporate office tomorrow. Perhaps if I wasn't black he would have believed me. What a complete jerk!! read more

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The only problem I've ever had concerning this Cottage Inn Pizza was worrying about if my pants would fit the next day if I ate their entire delicious pizza all by myself, the food it that good. I'm Scotty too Hotty, a man of fitness, but when I think of this place, the only fitness I can think of is fitness-entire pizza in my mouth. We had a pizza delivered to the crib on Timberline on a really snowy day. The driver was really nice and we tipped him good. Onto what truly counts. The food. The food was like the prices, pretty good. They offer some good coupons in the mail. They usually come in handy. They offer many pizzas, some healthy with lowfat ingredients for the ladies and the guys with lady parts. They offer classics like Supremes and Meat Lovers-type pizzas. And they have sinful delights for us men out their, ones who don't mind walking around eEarth with a thick Ham-Ass. They have a Motor City Meatball Pizza that is just to die for. The chese is awesome here. It tastes like actually cheese, none of that fake cheap stuff them other people sell. The crust is top notch. The deep dish is flavorful, chewy and thick. It's the kind of pizza that eats like a meal. I mean you will be full after eating a few slices and not hungry an hour later. I love the seseme seed. It gives it a nice kick of flavor after all the cheese and sauce is gone from the crust. The sauce is really good. It is very zesty and fresh tasting. Overall, it's definitely got a unique taste and I mean it in a good way. To me, all these mom and pop pizza places all have the same generic taste. Not Cottage inn. They have a flavor which is unique to them and I kinda like that. My man Yates is a really big fan of their subs. He once remarked that the Ham Sub he ordered was the best sub he's ever gotten from a Michigan Pizza place. I've had their lasagna meal deal with the salad. Another solid option indeed. It's really rich and hearty. I highly reccommend it. I will order from here soon. read more

It pains me to write this, but never again. This is the worst cottage inn I have been to. I really like the food at cottage inn, but the customer service here is terrible. I've picked up pizza a few times and had to wait quite a bit longer than they quoted. Fine, no big deal, I can wait a bit. 5 minutes. 10 minutes. 15, that's kind of ridiculous, but I can deal. The straw that broke the camels back though was when I was trying to get a quote on pizza prices for my son's bday party. I was talking to an employee at about noon on a Wednesday. As I was asking some basic questions (how much should i order, what do you recommend, etc...) the guy asked me if I was looking to place an order at that time. I told him I was shopping prices, and I just has a few more questions. The guy said "you can go online and look up our specials, but its pretty busy here, so I have to answer this other call" and hung up on me. WHAT?!!!?! Are you kidding me? Shocked and offended, I tried calling back- no answer, I reported this to their corporate office. Their resolution- they sent me a sorry note and some coupons. The coupons are the exact same ones I get in the mail. This is how you "put the customer first"? By sending me a hollow apology and coupons? As much as I like the food, it is based upon this experience that i will NEVER order from this or any other cottage inn ever again. read more

ZERO- When reviews are being erased, it is being erased because you have something to hide. Are you ashamed on how you and your staff are handling customer complaints? Well, you should be. An insecure business will Never grow. Treat your customers the way you would like to be treated. Understand that constructive criticism is only to better you as a business. If it weren't for customers, your business is nothing. So how about making an effort NOT to drive them away. Manager SHAME ON YOU for not training your staff correctly in customer service and SHAME ON the OWNER for not training you. read more

The reason for the 5 stars is a combination of reasons. Starting with the first reason (1) The drive up customer service was A1. I like to feel good about spending my money and from the time I walked in I was greeted with a smile and they made me feel like I owned the pizza joint! Umm did I ? Naaah, well let me check my tax returns, nope I am not the owner. Now to reason (2) the vegetarian pizza is excellent and I am truly a carnivore. My girl suggested it and I love it, and NO I am not watching my weight! Are you? read more

Cottage Inn Pizza - Pizza Near Me - Canton, Michigan

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Can you leave zero stars? I did an online order at 5:30 for a 7:30 pick up. I called at seven when I saw that I still did not receive an email. The first time I called, a male answered the phone and stated that it wasn't the south Canton store and hung up on me. I called back and got a different person who confirmed that it was the South Canton store. I was told that it was not received and they do not have my order, and they asked if I would like to place a new one. I told them no because it was for pick up on the way home, and I would just get some thing else. The lady was apologetic. At 7:50 PM, the same male that hung up on me the first time called directly to my cell phone. He yelled into the phone that my order was there and had been ready for 20 minutes. I told him that I called earlier and made it clear that I wasn't coming to get that order because they told me they didn't receive it, and I already got dinner somewhere else. He yelled that they weren't canceling it and hung up on me. I honestly thought it was a prank call. I called back and got somebody named MJ who claimed to be the manager. I fully expected him to say that nobody from Cottage Inn called me. Instead he said that they got my order at 7:11 and it was ready at 7:30 and that I was being charged. He had no apologies for the person hanging up on me and calling my cell phone directly to hang up on me. It was like dealing with small children. I cannot believe how unprofessional and messed up this whole experience was. The fact that no one ever apologized and just offered to remove the charge was more upsetting than the person who called my cell phone and screamed at me that they had my order and they weren't canceling it. When the first person called yelling and when the manager was on the phone, there was all kinds of laughing in the background. read more

Sometimes, I don't like talking to people. This is why I picked Cottage Inn yesterday - I could order online. I've done this many times without a problem. But yesterday, I had a problem. I ordered pepperoni (whole pie) and sausage (half). I got cheese bread; their garlic dip is really good. Waited over an hour. Was delivered a cheese pizza and cheese bread. The guy had already left by the time I discovered this. It was snowing. My husband and I ate it anyway because we were hungry. It was average. The garlic dip was still good. I probably won't order from here again. It's not really worth it for a $3.50 delivery charge plus ti They get two stars because of the dip. It's really good. read more

Charlie Haddad - I'm super sad about what just happened to me on 11/28/20 at about 7pm. After living in Canton for 20 years, I can't say that I've been treated any poorer. I just sat and listened to members of your staff tear me down and say all manner of evil about me for about 30 minutes after the worker sat the phone down. Completely blown away by something like this. I'm pretty sure this damage is irreparable. If you'd like to discuss it appropriately, please reach out. If not, I understand. Neither my family nor my neighbors will be ordering from Cottage Inn of South Canton again without resolution. read more

This place has the best pizza I've ever had and the delivery time is reasonable. Love this place

The staff here are nice and friendly haven't had any problems with them. Been coming here for years!

I would have to agree that this is the worst Cottage Inn food I've ever experienced. The deep dish pie somehow managed to be over baked and under baked simultaneously... Make sure to specify that you actually want cheese too, since it was quite scarce on the square object in a box we got. The boneless chicken wings were equally underwhelming... Avoid unless you're desperate or being held hostage...even then, I'd suggest rummaging under the couch cushions for a bite first... read more

We happen to order from here for the very first time, last week. I placed an order for delivery. We started out with a gourmet chicken Caesar salad, InnStix, boneless BBQ wings and a Spicy Italian pizza. We were just getting home from a road trip and we're exhausted!! The driver was very prompt and the food was still hot. Absolutely the best meal we had all week!! Thank you Cottage Inn, you're the BEST!! read more

This place needs to be checked out by the owners. I just tossed out my pie after having 2 slices not even finishing it from the twist it gave my stomach. This place sucks! read more

The best pizza in town! My family's only stop for pizza for sure. Ordered the deluxe it tasted as good as it looks! read more

Cottage Inn Pizza - Yummy - Pizza Near Me - Canton, Michigan

Racist, rude and liars. I ordered at 5:29 pm and gave the gentlement my address. He asked what my cross streets were and i told him. He said its a little out of the area, but he would deliver no problem. I thanked him and he said it would be 50 minutes. Called 30 minutes later and someone very rude answered the phone. He said he doesnt know if he can take the order because its out of the area. I told him the previous employee said he would. He told me he doesnt know why and it would be another hour. I said ok, and asked would i be charged twice. He very sarcastically said no why would you get charged again. He said an hour, i said why would you tell me more time in addition to what i have already been told. Again with the sarcasm, he said those are just our delivery hours. Ignoring his smart ass mouth, i said ok and hung up. Another hour and 35 minutes later i called to see where the food was and the girl who answered the phone said she was the manager and just got called in. I asked her what was going on and she kept saying he was sorry and they were busy, but she would check. She came back to the phone after placing me on hold and said my order was cancelled and the guy on the phone told me it was cancelled. After explaining to her that he didnt say anything, she told me she would call me back. I didnt wait for that. I wanted to confront the liar who said he told me he was cancelling and proof the order was cancelled. I walked in and there was another man there looked to be of middle eastern descent or Italian claiming that he was the manager and that I didn't belong there and he couldnt help me. I took my receipt as proof and asked for a corporate number. He claimed they didnt have one. So I left and will be calling in the morning. Very racist. read more

Honestly I eat here way more often than my wasteband would like but I can't stop. I could eat my weight in pepperoni cheese bread and then more. The staff is always friendly and my order is always on time. I've yet to have a bad experience. read more

I will never order from cottage inn on Michigan Ave in canton again. my husband went to go pick up our food. they were extremely busy and whoever was working the counter told my husband he was all set. My husband assuming it was prepaid did not question it. 2 hour later I received a call from I'm assuming the manager stating it was an oversight because they were busy and money was still owed. I tried to explain to the manager that I can tomorrow because I received an alert from my bank that they suspected fraud and locked my card and I would have to call on monday to have it unlocked. The manager was very rude and treaTed me like a criminal Even though it was his fault. Another 1/2 hour passed and the police was at my door. They were very nice and understanding as I explained my case. I showed them the text messages from my bank about possible fraudulent activities on my account. The police believed me and my husband and stated they will tell the manger I was telling the truth. My husband gave the police the money owed for the pizza in cash so they can take back to the manage. the manager at Cottage Inn mess very unprofessional, rude, and an overall JERk and should be working in customer servic! read more

Ordered some pizza from here because I am a fan of the cottage inn downtown in Ann Arbor and just assumed I would get the same quality pies but it didn't feel like it. The deep dish pizza that we had ordered just seemed lackluster and extra extra greasy. I will probably try pizza again from this location just because of how close it is, maybe I was just unlucky with my first order. read more

Don't bother trying to order from here. Called 3 separate times and was placed on hold every time without being able to get a word out. Waited over 3 minutes on hold for each of the calls before hanging up. I was calling at 11pm, clearly someone didn't want to work near the end of their shift. read more

I come by and get a pizza every couple weeks. Always a goooood pizza. I was doing gluten free for awhile, but the crust is just ok on that one. I prefer the round. Good crust, good bacon, pepperoni, pineapple,etc. It's always clean when I stop in for my pie. They are always friendly and we often exchange a joke or a story about our kids. Good times! Good eats! Jason Belleville read more

I was recently in town and stayed at a nearby hotel. I was starving and craved pizza, so I stopped at Cottage Inn Pizza. They were just about to close, but the owner went above and beyond and made me an awesome pepperoni pizza! It was fast and delicious! The place was super clean, too. read more

I wish I could leave a 0 as a rating... DO NOT BUY FOOD HERE!! I am in my car frantically typing because I'm so angry. I have ordered food at least twice a month from this location for the past year. Tonight I used the website the same way I always have. But rather than plugging everything in, I hit "reorder" well, my order was changed. I was really hungry so I dug in as soon as I was out the parking lot, to realize that my pizza was made incorrectly. I called and JD answered the phone, he asked for my ticket number and the. Tells me I ordered NO BBQ sauce on my pizza. I said I used the reorder button I would have never done that, to which JD started yelling at me telling me that's was what I did and he is telling me what I did as I'm trying to explain that when I last ordered this was NOT what I got. I even pulled up the site to make sure. To which JD PROCESSED TO BE RUDE & nasty! I will NEVER BUY FOOD HERE AGAIN! Do not spend $40 on pizza for lack luster customer service!!! read more

I don't live in the area but whenever I visit my family in Canton I always stop by for a delicious pizza! The cooks will cater to any request which is great- I don't like too much sauce and they always put just the right amount. I love the Original Cottage Inn in Ann Arbor but this place seems to top even the Original! Thank you to a great family owned place and pillar of the Canton community. read more

DON'T ORDER FROM THEM!!! If I could do zero stars I would!!! They messed up my order and was supposed to bring the salad dressing but did not bring it after they forgot it. I spoke to the manager and he was horrible! Staff was unprofessional should not be getting paid for their unprofessionalism!!! DON'T WASTE YOUR MONEY THERE!!! read more

We've gone here a few times, because I like to mix up the pizza places I eat at. But, the three times I've been here, something has gone wrong. The first time, I waited over 45 minutes for my pizza. I ordered it in the store, but they must've been understaffed and/or busy. I've never waited that long for a pizza, and in my haste to get out of there, my pizza had the wrong toppings on it. It was still good though, probably because I was so hungry. The second time, I ordered their specialty Aloha pizza, which has BBQ sauce instead of regular pizza sauce. I asked for light sauce on the pizza, and the pizza was literally soaked and dripping in BBQ sauce. The pizza did not taste good. Last time, I ordered a deep dish and ended up with a round. In all these cases, I could've complained, but I'd probably still be sitting there waiting for my order to be remade. It has to be the most expensive pizza place I've eaten at in south Canton. read more

Great good, Great service, fast delivery especially considering it's New Years Eve and they are probably slammed. We placed our order online and ordered no cheese on the pizza, and an order of bread sticks, the bread sticks come with Parmesan cheese, I figured with my allergy I would just not eat them, 5 minutes after I placed the order online I received a call from Cottage Inn and they said they noticed for the pizza I selected no cheese and said they could not put Parmesan cheese on the bread sticks also if it's an allergy. That right there is great attention to detail on the part of this establishment, and shows they care, I was very much impressed they called and offered that while other places would ignore it and make it as is without checking to make sure with the customer, especially on New Years Eve, one of the busiest nights for any pizza place, if you want pizza and are by this location, don't think twice, give them a call. The pizza and bread sticks were delicious. Much better than any "papa" or "hut" could ever do. read more

I AM A RESTAURANT OWNER DO NOT GO HERE!!!!! "0" stars if I could. My pizza not only had 1 piece of hair melted in the cheese but plenty and couldn't figure out how that was possible. Though here's the kicker the manager argued with me on the phone and said its not possible. I brought the pizza back to show him and he argued it did not come from there "its not possible he said" I also offered to pay for another pizza he refused to make another. WOW! I thought this guy is unbelievable with his manager skills. As a restaurant owner I know they should have been wearing hats nobody had one on or was anybody bald there is a citation right there. I usually never ever complain because I am a restaurant owner and understand the pressures and how sometimes a costumer can be wrong in some ins-tenses though this guy was a piece of work. I was so upset that this was the first time I felt I had to write a review about a food establishment. read more