I've taken my car in 3 times over the last couple years for different things and every experience…read morewas good. Service is done within a reasonable timeframe, communication is good, and the price is right for me.

The customer service and quality of the work done on my car was awesome. I really appreciate the…read moreopen communication and the fact that I could pick up my car after hours was convenient. I'm really happy and I hope I've found my long term auto service techs!

I took my 2012 Volvo to Redlands Tire Pros multiple times within a year while I was having car…read moreissues. They were always super helpful, professional, reasonable quotes, and fast and efficient with the repairs. After I moved to another city and I was thinking of selling my car, I called them. Sergio was incredibly kind and helpful and even remembered me and my car! If I still lived in the area, I would absolutely continue to go to Redlands Tire Pros for any car repair needs. I usually feel nervous and like I'm going to get taken advantage of in terms of price by auto mechanics but I never felt that way when working with them. They even have a cute dog who sits in the front of the shop. Highly recommend Redlands Tire Pros! And shoutout to Sergio for going above and beyond to give me tips and guidance on selling my car.

Both Sergio and Brian took care of me... professional, friendly and they get the job done! I highly…read morerecommend this shop... for any of your needs.... Today Mine was brake fluid flushed.... In and out... I recommend coming earlier....

this place is great. gave a great deal on 4 brand new tires with alignment. changed my spare, and…read morepatched my tire for free! i didn't get his name but the man who helped me went above and beyond. i'll be going here for tires, oil changes, and alignments from now on.

Fast, affordable and friendly. Had a flat on a brand new tire and they patched it right up, I'll…read moredefinitely go back with any tire needs.

The first two times I've gone here, the service has been great! I highly recommend this location as…read morethe customer service is on point. Thank you American Tire Depot.

I was so lucky to happen to call here to see if they could quickly do new tires. I spoke with Angel…read moreon the phone who was incredibly friendly and helpful, both over the phone and when I got there. This store seems to be very focused on helping without pressuring which I loved. They got me out the door with four tires in less than an hour during a busy Saturday morning! I couldn't say enough nice things about all of my interactions there but particularly with angel who made this process so easy. 100% recommend this place to everyone!

I was from out of town for a memorial service and needed three new tires on my car. I had to go to…read morethe closest tire store. They could have taken me to the cleaners but didn't. I got a great deal and super service. When my nit-picky brother in-law who researches everything dropped me off he said, "This is what where I buy my tires!"

Women A V O I D Rude men . $450 to replace LUG NUTS…read more Let me repeat myself again $450 to replace lug nuts.. before he " would even touch the car " If you aren't familiar with lug nut prices... you can buy a full set for $40 online

So grateful to Salerno's! Helped me out when I got an insane quote from another business in town,…read moreand they gained a new customer in me for sure. Work was done quickly and well, made sure everything was taken care of for me!

I had a great experience with the owner Mark. He is a genuinely a friendly and kind man. He has a…read morelot of experience, knowledge and good intuition. I say this because, everyone said my intermittent starting issue was probably an electrical issue. It made sense to me. Mark smelt gas and thought the fuel pump might be the issue. I did not notice the smell until he mentioned it. Well, he was spot on. He replace the fuel pump and now the car starts up every time. You can't teach experience.

Well the guys that work there helped my brother out on his tire they were quick and efficient…read more They get straight to work once your there

First and foremost, I am not from the area. Initially when I was calling nearby shops that have…read morebeen recommended through Yelp, non of them picked up. Mind you this is a Sunny Saturday morning prior to 12 noon. Redlands Tire Shop was my 4th choice and the only ones who picked up. They were direct and clear on options they had for me due to the flat tire. They didn't try to hackle me into making a purchase but did make recommendations. Their customer service and support is amazing and recommended to anyone who is looking for help and time is essential. Wish I can drop their names to give them my sincere thanks. They do accept major credit cards, I will pay cash to avoid 3% surcharge but that is common for these types of services.

better tires better prices…read moretire tech theres also a papa johns nearby if youre lucky like me you might get a slice of pizza while you wait. i got lucky three times better ingredrients better pizza papa johns

I got my first set of brand new tires here 3 years ago. They were amazing! I drive over 12000 miles…read morea year and tires were great! Tread was low and I had a bump on one from hitting a curve so I came back for a new set! I am totally happy! Tire prices including installation, rotation and flat tire repair is EXTREMELY COMPETITIVE!

I've always had a great experience at Discount Tire. The team is friendly, knowledgeable, and…read morealways takes the time to answer my questions and address any concerns without making me feel rushed. Today I stopped by because my car was making a strange noise. They didn't hesitate to take it for a test drive, quickly figured out the issue, and explained everything clearly. I really appreciated how helpful and honest they were. Great customer service every time. I highly recommend them!

(1 Star) I rarely…read moreleave negative reviews, but this experience deserves one. I brought my Mercedes-Benz to the Discount Tire location in Redlands because my rear tire was not holding air. Since I purchased all four tires and the warranty through Discount Tire, I expected the issue to be straightforward. My expectation was simple: inspect the tire, determine whether it qualified under the warranty, and explain the findings honestly. Instead, I received multiple, conflicting explanations over the course of two days. The first phone call informed me that all four of my tires were low on tread and needed to be replaced. I explained that all four tires had been purchased from Discount Tire and that I had also purchased the warranty. I reminded them that I came in because one rear tire was losing air, not because all four tires were worn out. I was then placed on hold. When the representative returned, the explanation completely changed. I was told they had accidentally inspected another Mercedes-Benz of the same color and that my vehicle was actually fine. The problem with that explanation is that I was sitting in the parking lot during that phone call. I could see the vehicles on the lot, and I did not observe another Mercedes-Benz matching mine. Whether there was an internal mix-up or something else, the explanation simply did not make sense based on what I personally observed. When I arrived before closing to pick up my vehicle, the explanation changed again. I was then told the replacement tire needed to be ordered. The following day, I received another phone call. This time I was told the tire would not be covered because I had not had an alignment performed after purchasing the tires. I was then asked if I wanted to purchase both a replacement tire and an alignment. By the end of the process, I had received four different explanations for the same warranty claim: All four tires needed replacement. My vehicle had been confused with another Mercedes-Benz. The replacement tire needed to be ordered. The warranty would not be honored because an alignment had not been performed. At that point, the issue was no longer about the tire it was about trust. I don't mind being told "no" if the decision is supported by the written warranty and explained honestly. What I do mind is receiving a different explanation every time I speak with someone. That makes it very difficult to have confidence in the recommendations being made or to believe that my warranty claim was handled consistently. I have submitted a formal complaint to Discount Tire Corporate requesting a review of this matter and an explanation of the written policy used to deny my claim. As of the date of this review, I have not received a response. I will update this review to reflect how Discount Tire responds and whether the company stands behind its warranty and customer service. I also intend to document and share my experience on social media so other consumers can make informed decisions based on the outcome. I genuinely hope I can update this review with a positive resolution. Right now, however, I cannot recommend this location based on my experience.

Fast and friendly! I visited their site ahead of time with a vague idea of what I wanted. When I…read morearrived I was greeted by the owner who is super friendly. I showed him hi screen and he informed me they were out of stock but he quickly found a comparable alternate that was $3 cheaper per tire. Their is a "discounted" price for installation and balance. He honored it but mentioned it was an online price. You can book online. Even if it's less than 24 hrs ahead. Awesome tires already tested in rain and crazy traffic. Good times. Oh. Side note. I know nothing about cars. They are all super approachable and intentional. No up sell or shady sale tactics.

If there was a zero as a rating, I would give this dishonest business that. I had a tire emergency…read morethis morning on the way to work. I told my tow truck person to tell the service guy what type of tires I wanted. Those tires requested were not installed. My bad was that I was in a rush to get to work that I did not check that the proper tires requested were installed. Tough lesson learned