I've taken my car in 3 times over the last couple years for different things and every experience…read morewas good. Service is done within a reasonable timeframe, communication is good, and the price is right for me.

Amazing communication, transparency, turnaround time, quality of work, and (most importantly)…read morecustomer service. I can't recommend this place enough. It's a breath of fresh air to hire an automotive staff that is happy and eager to help with your repairs. The staff at Discount Auto constantly kept me updated and in the loop on the status of my vehicle and its repairs. Not only was the front office staff pleasant to work with, but the technician that worked on my truck was a delight to speak with too. The shop was able to take my truck in the same day that I called to inquire, diagnosed it quickly, and fixed the issue in a very timely manner. All in all, they've set the standard for automotive repair and servicing. Highly recommended

I took my 2012 Volvo to Redlands Tire Pros multiple times within a year while I was having car…read moreissues. They were always super helpful, professional, reasonable quotes, and fast and efficient with the repairs. After I moved to another city and I was thinking of selling my car, I called them. Sergio was incredibly kind and helpful and even remembered me and my car! If I still lived in the area, I would absolutely continue to go to Redlands Tire Pros for any car repair needs. I usually feel nervous and like I'm going to get taken advantage of in terms of price by auto mechanics but I never felt that way when working with them. They even have a cute dog who sits in the front of the shop. Highly recommend Redlands Tire Pros! And shoutout to Sergio for going above and beyond to give me tips and guidance on selling my car.

Both Sergio and Brian took care of me... professional, friendly and they get the job done! I highly…read morerecommend this shop... for any of your needs.... Today Mine was brake fluid flushed.... In and out... I recommend coming earlier....

The first two times I've gone here, the service has been great! I highly recommend this location as…read morethe customer service is on point. Thank you American Tire Depot.

I went in with the suspicion of a leak on my right rear tire, knowing I may have to replace all 4…read moredue to the age of my car's tires; Angel was helpful throughout the process, finding any discounts to lessen the blow and explaining any other recommended procedures. Despite the trope of a woman going into a tireshop to be bamboozled, I left feeling confident I was treated with respect and equity and provided with the services my car needed. I'm grateful for the notes regarding future concerns and will do my research before I likely return. I was lucky that they weren't too busy on a Saturday morning and the entire process of assessing my cars needs, quoting for new tires and alignment and installation were all done in under three hours. I headed next door for a burrito at Huicho's and coffee at Slowbloom while I waited. Overall a good experience!

I was from out of town for a memorial service and needed three new tires on my car. I had to go to…read morethe closest tire store. They could have taken me to the cleaners but didn't. I got a great deal and super service. When my nit-picky brother in-law who researches everything dropped me off he said, "This is what where I buy my tires!"

My son, a college student, mistakenly confused this shop with America's Tire--a reputable business…read morehere in the Bay Area. He brought his car in to repair a slow leak on a set of tires that still had plenty of healthy tread left. However, the shop refused to patch the leak, claiming the tires had to be completely replaced because they were over five years old. He agreed to the replacement, but as soon as he drove off the lot, the car pulled hard to the right whenever he let go of the steering wheel. When he returned to have them fix the severe pulling issue, they were unable to correct it and claimed the alignment must have already been bad when he arrived--which was completely untrue. Desperate for a fix, he took the car to a different tire shop. The technicians there immediately identified the issue: the first shop had installed low-quality, off-brand tires that they wouldn't recommend to anyone. To help my son out, the second shop rotated those new tires to the rear at no charge, which immediately resolved the pull and proved the issue was caused by the cheap tires all along. The original shop charged a premium price for low-grade tires and refused to take any responsibility or offer a solution when their product created a safety issue. Avoid this shop and make sure you are going to a reputable dealer

So grateful to Salerno's! Helped me out when I got an insane quote from another business in town,…read moreand they gained a new customer in me for sure. Work was done quickly and well, made sure everything was taken care of for me!

Salerno's will take your money and might take your car ! Find a trust worthy Mechanic…read more This is going to be long so I hope your in for it I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) The name of this place should be called "Dewy , Cheatum, and How" I was blindsided how friendly and service oriented they seemed to be... However , my issue was not diagnosed correctly initially and once it was taken in for repairs the issue was never addressed correctly. 9 months from the initial time I left this Truck with Salerno's and I still have a misfire in Cylinder 6 The whole ordeal started 10/28/2024, when I decided to trust Salerno's with the head gasket repair... I know this a labor intensive job so I waited patiently, the head gasket job too two months to complete . Immediately after taking possession of my vehicle I got a check engine light ( I was not comfortable going back to Salerno's ) so I got a second opinion from the car Dr of Loma Linda . The car Drs told me that Salernos had installed the wrong coil packs and did not replace a broken coolant Temp sensor. I went back to Salerno's with the quote from the Car Dr. and dropped my vehicle off again to be repaired properly the next day 1/5/2025 I got my vehicle back again another two months later and was charged $819.24 for the mistakes they make . Fool me twice maybe but not a third time , at this point I refuse to ever trust Salerno's When I went to pick up my truck the second time it had multiple new scratches scrapes and dings all over the body and around the hood where tool were dropped in it (I pointed it out to the denial of owner Mark). He also assured me the second 1/2 of the coil pack was correct even though there is no firing order noted on it . This business changed me over $6,500 , and clearly they are not a quality shop. There lack of knowledge and ability should be a concern to everyone looking for anything more then an oil change. I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) If you have had similar experience with this or other mechanic please contact the California Bureau of Automotive Repair https://www.bar.ca.gov In the future I will be partnering with Legacy Automotive in Redlands. Legacy Automotive has earned my trust with quick, and quality service.

Well the guys that work there helped my brother out on his tire they were quick and efficient…read more They get straight to work once your there

First and foremost, I am not from the area. Initially when I was calling nearby shops that have…read morebeen recommended through Yelp, non of them picked up. Mind you this is a Sunny Saturday morning prior to 12 noon. Redlands Tire Shop was my 4th choice and the only ones who picked up. They were direct and clear on options they had for me due to the flat tire. They didn't try to hackle me into making a purchase but did make recommendations. Their customer service and support is amazing and recommended to anyone who is looking for help and time is essential. Wish I can drop their names to give them my sincere thanks. They do accept major credit cards, I will pay cash to avoid 3% surcharge but that is common for these types of services.

better tires better prices…read moretire tech theres also a papa johns nearby if youre lucky like me you might get a slice of pizza while you wait. i got lucky three times better ingredrients better pizza papa johns

I got my first set of brand new tires here 3 years ago. They were amazing! I drive over 12000 miles…read morea year and tires were great! Tread was low and I had a bump on one from hitting a curve so I came back for a new set! I am totally happy! Tire prices including installation, rotation and flat tire repair is EXTREMELY COMPETITIVE!

Always friendly, professional and fast! They are family run…read moreand the entire family is awesome! Pedro, Pedro and Pedro are very knowledgeable and extremely helpful! I took my car in to see why I was getting a low tire alert, I didn't see anything wrong with my tires! They not only agreed to put air in my tires but thoroughly checked them and saw a nail deep in the tread of one of them! They patched it, with minimal cost and off I went! Thanks Cota's tire, I'll be back!

This is probably the best place I have ever taken my vehicles. I have never had one bad experience…read morewith this family owned service center. I will not name other places around Redlands areas, but their prices have them beat all the way around. Just the nicest people you will ever meet. Dave Redlands

I've always had a great experience at Discount Tire. The team is friendly, knowledgeable, and…read morealways takes the time to answer my questions and address any concerns without making me feel rushed. Today I stopped by because my car was making a strange noise. They didn't hesitate to take it for a test drive, quickly figured out the issue, and explained everything clearly. I really appreciated how helpful and honest they were. Great customer service every time. I highly recommend them!

(1 Star) I rarely…read moreleave negative reviews, but this experience deserves one. I brought my Mercedes-Benz to the Discount Tire location in Redlands because my rear tire was not holding air. Since I purchased all four tires and the warranty through Discount Tire, I expected the issue to be straightforward. My expectation was simple: inspect the tire, determine whether it qualified under the warranty, and explain the findings honestly. Instead, I received multiple, conflicting explanations over the course of two days. The first phone call informed me that all four of my tires were low on tread and needed to be replaced. I explained that all four tires had been purchased from Discount Tire and that I had also purchased the warranty. I reminded them that I came in because one rear tire was losing air, not because all four tires were worn out. I was then placed on hold. When the representative returned, the explanation completely changed. I was told they had accidentally inspected another Mercedes-Benz of the same color and that my vehicle was actually fine. The problem with that explanation is that I was sitting in the parking lot during that phone call. I could see the vehicles on the lot, and I did not observe another Mercedes-Benz matching mine. Whether there was an internal mix-up or something else, the explanation simply did not make sense based on what I personally observed. When I arrived before closing to pick up my vehicle, the explanation changed again. I was then told the replacement tire needed to be ordered. The following day, I received another phone call. This time I was told the tire would not be covered because I had not had an alignment performed after purchasing the tires. I was then asked if I wanted to purchase both a replacement tire and an alignment. By the end of the process, I had received four different explanations for the same warranty claim: All four tires needed replacement. My vehicle had been confused with another Mercedes-Benz. The replacement tire needed to be ordered. The warranty would not be honored because an alignment had not been performed. At that point, the issue was no longer about the tire it was about trust. I don't mind being told "no" if the decision is supported by the written warranty and explained honestly. What I do mind is receiving a different explanation every time I speak with someone. That makes it very difficult to have confidence in the recommendations being made or to believe that my warranty claim was handled consistently. I have submitted a formal complaint to Discount Tire Corporate requesting a review of this matter and an explanation of the written policy used to deny my claim. As of the date of this review, I have not received a response. I will update this review to reflect how Discount Tire responds and whether the company stands behind its warranty and customer service. I also intend to document and share my experience on social media so other consumers can make informed decisions based on the outcome. I genuinely hope I can update this review with a positive resolution. Right now, however, I cannot recommend this location based on my experience.

If there was a zero as a rating, I would give this dishonest business that. I had a tire emergency…read morethis morning on the way to work. I told my tow truck person to tell the service guy what type of tires I wanted. Those tires requested were not installed. My bad was that I was in a rush to get to work that I did not check that the proper tires requested were installed. Tough lesson learned

Jesus is so kind, helpful and honest. This is the only place I come to, to get my tires.read more