First time buying tires at Costco . Their prices are unbeatable especially if you lucked out on the special monthly rebates on certain brands! It's hit or miss when you're here in person trying to get prices/availability/suggestions as they can get extremely busy. But once you get someone, the front desk tire staff has been pretty great. I got suggestions, then compared it to other places when i got home but decided Costco was the best so I ordered online (per their staff). You order and pay online, then tell them which location you want installed. Making an appointment was easy (when they picked up the phone). I was told appointments between 9-10a go the quickest (an hour) while other time slots can take up to 1.5h. My appointment today was at 10a and I was told 1h max. I came back (after shopping inside) around 11:05 and it wasn't ready. Finally the front desk guy apologized and said it should be ready soon and I can go outside. My car was still being worked on so i ended up standing in sun for awhile (probably 11:25a before the same guy saw me waiting and helped the guys pull out my car so I could drive off. I went straight to an alignment place an noticed the tire rims were all sticky with gunk (after i got a full exterior detail too - boo). So that was a bummer. But car drives alot smoother with the brand new 4 Bridgestone tires so I'm glad. read more

Jesse. This guy. He's a CHAMP! I got there with a nail in my tire near closing and I was asked to come back early the next morning. When I told Jesse about my stressful day the next day, Jesse quickly pivoted, and took care of me lickety split. After quoting over an hour, he got done in a fraction of the time. Parting words: "You have a big day tomorrow. You should get out of here." Thanks Jesse! read more

They will happily spend 30 mins with you to give you 100 reasons why you should buy an expensive set of tires. Within that long time frame they will also happily neglect to go over a single bit of the warranty. I have had my tires for 2 years and two of them are absolutely bald. No replacements of any kind even while I still have plenty of time and miles left on my warranty. It is completely frustrating to watch service members sell tires to customers without informing them how the warranty works. Not even a brief description!! I was expected to have had my tired rotated 6 times within 2 years in order for replacement under the warranty time!! When you think buying Costco tires is the best option... think again! There are numerous complaints and claims against there tire warranties. It's BS and a waste of your hard working money!! read more

Don't go here!! Customer service is horrible. They snapped my wheel lock off and told me I needed to take my car somewhere else to get it fixed before they can put in my tires I already paid for. One star is still too generous. read more

Costco Tire Center - Snapped off wheel lock - Tires Near Me - Carlsbad, California

Regarding the Self-Serve Tire Pumps: Lately I've had a tire losing air. Before I got it fixed, I'd have to run to Costco to fill it. Now there are self-serve air pumps that you can input the pressure your tire needs and when you plug in the needle to your tire, it pumps air until it hits that pressure. Then it stops automatically. Pretty cool and easy to use. The other day, both pumps were in use, so I asked one of the Costco Tire workers if they'd mind pumping it for me. They were happy to do so, thank goodness. read more

Costco Tire Center - Self serve now. - Tires Near Me - Carlsbad, California

Ordered tires on line and had the tire shop do the free installation. Make an appointment and go shopping while they do the work! Guys did a good job with the installation, left one of four under inflated but a little air got everything right read more

Buyers beware of the UPSELL!!! Don't fall for it and shop elsewhere. Have a Mbenz 4matic with staggered wheels factory Amg (wider tires in rear vs front). You cannot rotate fronts to rear so I always have to replace in sets of 2. Ordered top of the line Michelin's online 2wks prior. On my install date @ Costco they said they couldn't install my 2 new front tires (which were ordered on costco.com w/ my exact vehicle info provided) due to having different brand tires in the rear (rear tires had 75% tread left on them). Suggested I purchase 4 new tires to match. The whole thing felt fishy and sleezy so i got a refund and went to Discount in Vista and got the same Michelin tires installed (same day) w/o the "upsell", in fact they even rebalanced my rears and told me having the same brand/ type tire on the SAME AXLE is normal & acceptable. Don't be pressured w/ scare tactics and shop around it'll save you hundreds if not thousands. read more

Time to get the tires I purchased here balanced and rotated. I called and made the appointment for 2 days later. Showed up at the tire desk but had to wait a bit for someone to show up to help me. Handed off my key and tire lug nut and was off to wander Costco. I was told I would be contacted in an hour. Grabbed a slice of pizza, which is just Costco pizza, nothing special but cheap and quick. Looked at eye glasses because I have a new prescription. The optometrist I went to (not Costco) told me I wouldn't get glasses cheaper at costo than the $700 price she quoted me. Well frames and lenses will be around $250 if I go for the designer frames, but there are plenty of cheaper options. I then just wandered the aisles. Before I knew it (45 mins later) I got a text my car was done, that was quicker than expected. Of course I found stuff to buy. The check out line wasn't long the cashiers were efficient and moved everyone through smoothly. Got my car and was in my way. Easy! read more

Not my usual Costco Tire Center ... and service is not as friendly. Usually only stop here for checking tire pressure.

While it seemed like the automotive gods were not looking out for me (first a nail in unrepairable part of tire then a dead battery), it became clear I was led to the right place to get the help I needed. I was met with friendly and helpful service that went above and beyond to ensure I was back on the road safely. I was given informed options, fair prices on a new tire and battery, and patience while I processed my inconvenient circumstances. There was even a noticing that I was limping so a chair was offered to give me comfort and ease as I waited. (It's the little things, you know?) Thanks to the staff for making my day less troublesome than it could have been. read more

We have found them always nice and helpful. They have periodic sales if it is not a rush. They carry quality tires, so not the cheapest but seem like a good value read more

This is my usual tire place. I have sworn off all Discount Tire shops in San Diego county due to consistently poor customer service (except the Rancho Penasquitos location). Anyways, I put a lot of trust into Costco's Tire center to keep my cars' tires working properly. Sometimes there are problems with the online appointment system in which for some reason "Tesla" isn't part of the drop-down menu of cars to bring. And so I need to resort to calling for an appointment which can be hit and miss in how well I can get someone to talk to on the phone with me. However, during all my appointments, I am treated with courtesy. As is the Costco standard. read more

Getting an appointment time at this Costco location is incredibly easy since they have more availability than any Costco tire center I've been to. This is huge! Also, we were very happy with the front desk guy with the facemask with an American Flag. He was very helpful and friendly. We waited about 10 minutes to be helped because he was assisting a couple. After that, it took less than five minutes to confirm information, sign, and provide key. About 45 minutes to an hour later, we got our car back and were on our way. read more

You can save some $$$ at CostCo and they are not much worse than any auto shop. Work with them and communicate. Calibrate your expectations! I went in for an auto battery, and guess what? They do not install! But I saved $80 and got a better quality battery. And now I feel like a pro mechanic because I swapped it out myself. read more

Went in to buy 4 new tires. Since the exchange my car has been bumpy each time I brake. I took my car into a trusted mechanic and was informed Palomar Costco tire center had used the wrong tools on my car. It cost me a little over $700 to fix their mistake. I absolutely do not recommend this location; however, I haven't had any issues other then Rancho Bernardo or San Marcos locations read more

Came for a rotation and balance for my Costco tires. I made an appointment online.Told me it would be a 45 minute wait and Waited two hours because no one called me. Argh Come on! It actually took them 11 minutes to rotate and balance. What a waste of my time. read more

Costco Tire Center - See time in and time out. I waited two hours! To top it off, no one called me back and phone # on file is correct. Missing yoga today :( - Tires Near Me - Carlsbad, California

Quick and easy. They are very efficient and quick. Not only that, they guarantee their products. For me, it's the only place to buy your tires. I only wish they did alignments. read more

How many times do I have to leave a message when you don't answer the phone in order to get a call back regarding the tires I bought from you? I bought some BFG's and the tread only lasted 50,000 miles, 15,000 miles short of the treadwear warranty, called Costco to see what can be done, left a message, and never got a call back. Wtf?! read more

These guys have really hooked me up especially with the on going business. They have stood behind their tires and always done their best to service me even if I don't have an appt. They also work together as a team and if it's not the original person I bought from or who managed at the time isn't there they will do what's within their power to assist. I also like being able to go and fill them up with nitrogen anytime. read more

BUYER BEWARE! My low pressure warning light alerted me on my way to work that one of my tires was low. Assuming I had a nail puncture, I took it to this Costco tire on my lunch break. The guy who helped me was the least personable person I've ever encountered at any Costco. He took my keys and came back a few minutes later to inform me that I had a nail in my tire but it was in the side and not in the tread so they weren't able to patch it. I was told that I will need to buy a new tire. I called my mechanic, ordered a new tire, and took my car there to have my tire replaced. I was then informed that there was in fact a nail in the tire. However, the nail was in the tread, they were able to simply patch it, and I don't need a new tire. I was unaware that Costco tire was in the business of ripping off their customers until now. read more

I gave Costco tires a 2 Star review solely based on the fact that they can replace and balance tires properly. Otherwise, they are understaffed and you're stuck waiting for a good while just to get your keys to pick up your vehicle. I dislike that they take our tire valve caps and replace them with their green labeled nitrogen caps WITHOUT our permission. We had nice aluminum valve caps on our car and they got rid of them and replaced them with their green valve stem caps. I decided to talk to the manager about the valve stem caps and all he did was talk over me. Please listen to your customers frustrations. Also, you are taking our property. Stop removing our valve stem caps. Even with a Costco membership they charge $10 for a tire rotation if you are rotating tires on a set of tires not purchased from them. In my case the tires that came with my new car. RECOMMENDATION: Go to Discount Tires off el Camino in Encinitas. Free tire rotation regardless of where you got them. Great service and they allow you to make an appointment! read more

I've been getting my tires from Costco in Carlsbad for more than a decade and they never disappoint. The prices are great and they have an excellent selection of tires. You can even order your tires online and have them delivered to the warehouse if there is a special sale going on at Costco.com. You can make appointments which can save you a lot of time or you might try swinging by later in the evening on a week day when they're less busy. If you're a Costco member I really don't see any reason to buy tires anywhere else unless you want something exotic. Plus, You can do your shopping while you're waiting. Win-win. read more

I got a flat tire at Legoland. I was able to drive over on a spare tire to Costco (Carlsbad) at 5pm on a Saturday. They fit me in and worked quickly. They put on 4 new tires in less than an hour. This allowed me to drive over a 100 miles home without any problems. I would have been screwed if I had to drive that distance on a spare with the flat regular tire inside the van. I would not have been able to put half of the luggage back in the car. Danny and the technicians are the best. Thank you read more

After making us wait 4 days for an early morning appointment for 4 new tires we were informed that Costco was unable to lift our vehicle to install the tires. We are planning a long road trip and had to cancel various important engagements to make time for nothing. read more

Had an appointment to get tires on my car as I had a flat tire the week before. When I arrived George let me know they didn't have the tires I needed in stock as I just needed to replace one tire. He was extremely honest and even filled up my other tires for me to ensure I got to my next destination safely. He was so generous with his time and educated me on all of the items I needed to know about my tires! I'll definitely go back to George and this location in the future. Highly recommend! read more

Terrible place to get your tires. Go somewhere else! I shop at this Costco, but have not used their tire center. Waited at the counter forever before getting any service. Bought the tires, finally, but they had to order them. They called when the tires came in and suggested I call for an appointment to have them installed. Called 5 times and left messages as they never answer their phone. No call back 5 times. Finally showed up at their center and was told i did not need an appointment if I got there at 10 am. Showed up another day 10am and it was an hour and half wait. Went in and asked for my money back after waiting in line because there was only one guy at the counter. He did not even ask me why I wanted a refund because I don't think he really cared why. We all pay to shop at Costco and I have always had good service at the Carlsbad store. This tire center is not up to Costco standards. Management at Costco needs to restaff the entire department with folks who understand how Costco works and that give a s...t. read more

I happened to meet with Joey Maciel that day in the Costco-Carlsbad tire center. Even there were people lined up behind me and she was the only person working, she took time to find my transaction for the tire and tried to helped me. She even looked at the previous owner transaction of the same car I baugh (my friend's care) to help me out with my tire needs. She is really a gem! I wish her the best! I appreciate her customer service skill! Thank you, Joye! read more

I noticed one of my tires was low on air, so I stopped in and ask for them to look at that one tire. But the service guy said he would check out all four of them. So off he went and sure enough my tire was super low. Two other ones were overfilled and he took the time to explain how I could check them myself at a gas station, Because I asked him how to do so. I tried giving him a tip, but he refused and said have a nice day! Super great & friendly service, I definitely come back here read more

You get an amazing price ( I would save at least $100 on a full set of tires), but the attitude of the workers there is pretty miserable - do they hate their jobs? I bought a full set of Michelins and after a few months I was quite unhappy with them and wanted to swap out with a different tire. I did not expect any refund ( I was outside the return period, and was going to sell the old tires on CL), but I was spending another $800 and would have expected some kind of , at least, "I'm sorry these did not work out". But no, I got a rude don't bother me attitude. I walked out and CostCo lost their $800. At least when you go to Discount Tire you get a great attitude even if they are taking more money! read more

Sent my wife for a tire patch due to slow leak and they told her it needs to be replaced. Little did they know that we're a family of mechanics. Nail was right in the middle of the tire and totally patchable. Disappointed as I've brought my other cars to Costco before but no more. Go to Bears Tires on Miramar, trustworthy and honest small business. read more

Dishonest customer service After helping out George with his personal car He let me down with the tires that I needed for my car. Thanks George and good luck with your dark future. read more

I went to the Costco tire center because it was on my way home from work and my tire was low. It took over a half hour for someone to come help the people that were waiting, and when they came to help the workers were rude. They didn't answer my questions and give me other information that i had asked for. I get that it was a Friday night, and people aren't as motivated. However, the lack of professionalism was terrible. Additionally, they provided false information as when i went to see my mechanic the next day everything was fine. I do not recommend bringing your car here for tires. Bring your car to the Costco on Morena in San Diego as those workers are much more helpful and more respectful. They also provide you with the correct information. If you feel like these guys are giving you the wrong information, call your mechanic to get their advice. read more

Horrible. Bad service, uninterested employees, and nobody has a clue what's going on. I waited for 30 minutes to be helped and was then told to come back in 45 minutes to pick up my car. Ended up taking over an hour and a half with no explanation on their part. Go elsewhere. read more

After 20yrs of Discount tire, decided to try something new. Pros:Professional, quick service, $5- to balance and fill with nitrogen (stays in tires better than air). Fair prices. Middle: only offer original equipment or recommended tires, have to schedule a few days in advance. Can show up at night without appt and they had me out in 30 minutes. Cons: same as middle, limited offerings, schedule appt., but not mandatory unless the order tires. If you need to order your tire you have to pay in advance of delivery. In the end, I'll probably come back for some of my cars, just need to plan ahead which I'm not good at. Lets be honest, it takes years to wear down a tire and I wanted instant attention.....I'm high maintenance:) read more

Avoid Costco tire center. The tires don't even last half way through the warranty. 80k warranty? Good Luck getting 30-40k out of the tires. And then good luck haggling with them to honor the warranty. Did business with them for years and saw the quality degrade over time. Much better less expensive options out there. read more

Watch Out! Do Not Go To Costco Tire Center in Carlsbad, CA. They will damage your car after tire rotation and balance. Claim form was sent out and left a voice messages over 20 times in a month to Amenda B. via Phone: (630)282-2433. ZERO response without resolution! Poor service and Do not recommend! read more

The management and staff at Costco tire center were the greatest ever! For all of you that have negative things to say shame on you!! For all you negative poo butts get a life! I bet you don't even know how to change your own tire in the first place!!! read more

The prices are cheaper than other discount stores, but at the price of terrible service. It took me three trips to get the job done right, with a total of 6 hours waiting for the service to be done. After the first installation, my tire pressure sensor indicator was still on. Sometimes you have to drive a little before it resets, so I returned the next day to have them check, because the tire pressures were correct. They used a tool to check the sensors, and told me that one of them was bad. The guy doing this was the counter rep and it took him 15 minutes, causing people at the counter to wander out and wonder if anyone was working. I had also waited about 20 minutes in the lobby when I showed up to buy tires because no one was at the service counter, for the same reason. The counter rep was trying to find something back in the warehouse for a customer, and no one was up front to take care of a growing line of impatient people. They did not have the part, so I purchased one and returned to have them install. Another 2 hours waiting for the service. When they completed it, they said that maybe another sensor was bad and I should keep my eye on it. I drove off, and the sensor warning light came back on immediately. So I went to buy another sensor and returned to have them install it. Another 2 hours. They actually had the part in stock on the second trip, I don't know why they did not test the sensors and advise me I needed two so I did not have to make another trip. The problem with Costco is their system is bad. They should not have the counter agents running around the shop doing all kinds of work and not paying attention to when customers come in. They must be understaffed in the shop as well, as both times I had just the sensor replaced they pulled my car in immediately, and for it to take 2 hours to pull the tire and put that sensor back in means they simply were not working on it. I won't buy tires from them again, my time is worth more than the $50 bucks I saved over Discount Tires. read more

I've been in there about 8 times in eight years. On more than one occasion I had no shopping to do so I stood in the parking lot watching two or three of the employees doing nothing. Yes, nothing.....do they have a half hour break in the middle of the afternoon? They're not having a meal, just walking around and talking. The Customer is NOT king at this place. I sent an email to the Corporate Office and they forwarded it to their tire manager at this location!! Yes, he called me but he was not happy and things were worse next time I went in. Wow, what a thing to do to the Customer. The Corporate person should have called me and never followed up with me. read more

My step-daughter needed a new tire. I liked Costco's business plan to sell only a couple high-end Brands at discount prices so to save time, etc and the hassle of getting her car to the place, etc I ordered them online. She texted me the size and I ordered them 265/70R15's...paid for them, etc. Well, the website changed the tire size to the stock tire size for her car 225/70's but I didn't catch it when I paid for the tires. They emailed me that they didn't have that size in stock and that I'd have to wait five business days to pick up the two tires. Fast forward SEVEN DAYS and I'm at the Tire Center. They won't put the two tires on that I paid for because the 225's don't match the 265's she has on there already and "company policy" won't let them put mixed sizes on a car. My options? Buy FOUR tires that they have in stock or pound sand. Ah! The old "bait and switch" sales technique! Well, I ended up spending almost three times what I planned on...the good news is that she has four new top-quality tires that will out-last her car, the bad news is that I felt jerked around and played for a sucker to just get her rolling again. The on-line come-on is just to keep their inventory low and let the customer wait. Not a pleasant shopping experience. read more