There is always a long line at this CVS, and the waiting time is extremely long. The staff's…read morebehavior is not friendly, which makes the experience even more frustrating. In my case, I left work for a vaccine appointment that CVS scheduled for me. When I arrived on time, I was told that I was not in the system. This was very disappointing and felt unprofessional.

Diane/Diana at his location is one of the worst retail employees I've met. She is rude, doesn't do…read moreany work, and refuses to help customers. While she may be on the spectrum, her behavior is problematic and management should be proactive in addressing these issues. Other employees have felt the same and apparently just ignore it.

Very impressive! Have only been in here once, to pick up a…read moreprescription called in from the urgent care center, Family Immediate Care, in the same shopping center. Was impressed that they were able to look up my insurance information without even getting my insurance/prescription card. I looked around for about 5 minutes while they filled the prescription and saw a lot of homeopathic meds and essential oils, things that I use and thrive on. I also asked them about other medications that other chain pharmacies had trouble getting and they indicated they wouldn't have a problem in getting it for me when needed for a trip. I'm highly impressed and the pharmacists seem to have a much better grasp on questions as a whole. They were friendly, helpful and super quick in filling my prescription. I will be coming back more often when I need a prescription, even if its a little out of my way. Highly recommend!

I like the service and Steven is extremely helpful and will answer any question. He answers the…read morephone and doesn't sound rushed.

I love Kelly!! She is the best Pharmacist I've ever met! She is kind, attentive and thorough. I've…read morealso never had a Pharmacist care to learn my name but Kelly did! She's wonderful!! I really appreciate her hard work!

This CVS pharmacy inside the Target Store is absolutely great!!…read more The pharmacist Basma is one of the best pharmacists that I have ever met!! She actually cared and wanted to help me!! She is the absolute best in my book for the help she gave me today!! She is an absolute Rock Star!! Good Job CVS with hiring this awesome pharmacist?? Thanks! Doc!!

I can say Wegmans Pharmacy is usually great. The staff is friendly and always try to accommodate…read morecustomers. However seniors if you see an increase with meds, have it checked with your insurance company. I was being overcharged for two medications, so I called my insurance company. I had called the pharmacy first and they stuck by the price and said I had a price increase. I called the insurance company and the one med still had a zero cost and the other was overcharged by $4.03. It's not a lot of money, but when you add up $9.93 or more here and there, from many people, it can add up to a lot of extra money for Wegmans. This isn't the first time that this has happened to my husband and me. Many seniors don't question their bill amount and they just pay it. I'm not trying to put Wegmans down, I just want to make people aware, not only seniors to ask if the pricing doesn't seem right. Call your insurance company if you have already paid for the meds, to get a refund of the difference. Don't be afraid to speak up. It's your money that you're saving.

I've been going through the pharmacy at Wegmans for years. They expect you to jump through their…read morehoops to get non narcotic medication. Their system doesn't allow that to happen, and blame everyone else, when it's actually is them. It's a mess and I went through someone else, and have none of Wegmans rules.I wouldnt recommend them. Their accounts and computer system is that all that matters to Wegmans, and not your health. Ie blood pressure meds, time, or being a customer. They are fired. This is the one in concordville, PA

This was one of the worst pharmacy experiences, particularly for elderly and ill patients. The…read morestaff appeared disorganized and unprofessional, and the service felt chaotic and unmanageable. There were issues with long lines being skipped and medication handling errors, which is concerning. This location clearly needs proper training and better management, or more qualified staff to ensure safe and respectful patient care.

I called for a 2025 pharmacy expense report several weeks ago; they told me they would mail it. It…read morenever arrived. So I called again last week and was told (again) that they would mail it. It is now Thursday of THIS week (so the old excuse of blaming the Post Office for the slow mail doesn't fly). We STILL have not received the expense report. We just need a dollar amount, so it's not like they're violating any HIPAA laws by divulging it to me. Why is this pharmacy so incompetent?

I have visited this CVS location a few times, but only for picking up mobile orders. I've really…read moreonly interacted with one employee, who was super friendly, especially considering how busy (and probably overwhelmed) she was. I wish I can remember her name to give kudos, but if you go here, you will know exactly who I am talking about. The store itself is fairly large. I don't think have actually walked around the store to check out the aisles and sales. I mostly spent time in the toothpaste/toothbrush aisle to pick up the items for which I was placing the mobile order. There is plenty of parking available, shared by other stores in the shopping center. If I do return, I'll be sure to check out the aisles and take pictures!

Had a vaccine scheduled a week in advance. Came in the minute clinic was closed. No communication…read morethey closed. Unacceptable.

There is one particular Indian woman Pharmacist that's very unpleasant! I recently went to pickup…read moremy prescriptions from this particular location and I walked up to the end of the isle where people usually form the line, and this particular pharmacist looks directly at me. Instead of saying, "someone will be with you," she just goes back to work as if I'm not standing there. Individuals like this with repugnant attitudes should not be working anywhere in customer service!

This pharmacy failed us miserably. my daughter was diagnosed with strep at the urgent care across…read morethe street. We called the pharmacy at 530 to let them know that the prescription was being sent and we would be there in 15 minutes to pick up the medication so it was on the radar since they were closing at 6. I arrived at the pharmacy at 545 with paperwork that had a confirmation that e-prescription was sent at 543pm. They told me that the prescription was not sent in yet. However I am a provider and I know that e-prescriptions are immediate. Disappointed in this pharmacy for the fact that they are preventing access to vital medications.

Unhappy that self checkout is now credit card only. But the new machines look nice. I may still…read moreshop for quick "one-off" items due to convenience but I will cross Route 7 to do my regular shopping at Giant Foods. I prefer cash for my groceries and your check out staff are very slow.

I have a few major complaints about the customer service manager, Masooda Alizada. I have been…read moreshopping at this location for approximately four years and have consistently had great experiences with employees throughout the store until now. My first complaint occurred on 3/6/26. On this day I had about 14 items totaling around $76. In self-checkout. Masooda approached my register and began checking my bag to verify that items were scanned. She placed in her code and compared the screen to the contents of my bag. I had not requested assistance, the register was not stuck, and there was no indication of an issue. This has never happened to me before, unless I accidentally scanned something incorrectly and asked for help. Because she appeared new to me, I decided to let it go at the time. My second complaint happened today. I needed to quickly exchange a $2.50 jar of jam for a $7.89 brand. I walked in with the product and asked Masooda if the exchange was okay. She said yes. I grabbed the new item and returned. After waiting a few minutes, she came out and asked for my receipt. I explained I didn't have it and that I normally use my wife's number for the VIC account, and my phone was in the car. She insisted she needed the number. I reminded her this was an exchange where I was paying more, not requesting a refund. Including the Leesburg Harris Teeter, I have never been required to provide a receipt for my smaller exchanges (Refunds: yes). She then mentioned fuel points, which I understood, but I offered my wife's name, suggested she use their VIC card, but she still refused. I went to my car, retrieved my phone, and returned. At that point she began showing me their refund policy. I explained that this was an exchange and that I had previously worked in the grocery industry, specifically with Harris Teeter. I pointed out that she had several options available: looking up my wife's name, using a store VIC card, or simply processing the exchange. She had also just seen me in the store on 3/6. She stated, "Then you should know how the policy works". I asked for her name and Masooda said it's on the receipt. She then tried to lecture me on the policy, and never asked for my ID, which is part of their policy. Thus, I did not sign anything or provide my phone number which she asked. Again, I never had to do any of this for exchanges at Harris Teeter. As I was walking away, I heard what sounded like "Ass" and turned around. She was shaking her head left to right. I walked back and asked what she said. She stuttered, mumbled and then told me to "have a good day". Maybe I heard her incorrectly, but it was definitely derogatory, she did not want to repeat it and was surprised that I heard her. I asked to speak with another manager. She called someone and went into the office. I waited about 10 minutes. Around the 7-minute mark I asked an employee to knock on the office door. A younger male opened the door, briefly spoke to the employee, and closed the door. I waited another few minutes and no manager came out. I called the store and spoke with Jose Ayala, the assistant manager. He was polite and apologetic, although I told him an apology was not necessary. He asked questions and took notes. I asked him to pass this information on to the district manager, Charlie Magaraci. I asked Jose a few important questions. Could Masooda have processed the exchange without my wife's number? He said it is not policy, but yes, she could have. Could she have looked up my wife's name, and I validate most of the phone number? Again, he said yes. In other words, Masooda had several easier, customer-friendly options available but chose not to use them. This situation could have been handled far better with finer judgment. Masooda Alizada needs retraining in customer service and understanding the options available to assist customers. She also needs de-escalation training. I do not want her to be fired; I simply want her to do better. This is where my family and I regularly shop. My family and I will not be back if this is not addressed appropriately.

Always friendly staff and great service…read more I have been using Akina over three years they are great.

Akina pharmacy has almost killed my dog not once, but 6 different times…read more My dog has heart failure and I had to call this pharmacy every other month since early 2024 due to multiple mess ups. After I had enough and attempted to move my business elsewhere, Akina Pharmacy still CHARGED MY CARD over $150 after I told them I wanted to unsubscribe from their services. If you want good customer service, don't look here. Some guy on the Akina pharmacy phone line even hung up on me twice when I asked for help. Akina pharmacy sent my dog's medication to the wrong address 3 months in a row, even after I called multiple times to confirm the address. Akina pharmacy did not send the medication at proper times and twice I ran out of pills before the new ones arrived. I called to voice my concerns and customer service told me it would get to my home on time. That was a lie. They sent one necessary medication that would arrive on time, but couldn't bother with a second medication that is also life saving for my dog. This is by far the single most incompetent service I've ever used. I'd give negative stars if I could.

This Walgreens is close to my house so I'm always going to the pharmacy. The Pharmacy staff always…read moreknowledgeable and offer great customer service.

The pharmacy's staffs didn't care about their customers. I took my kids for their for vaccination…read moreand they treated my kids like objects. They poked the needle all the way in and hard. I felt bad for my kids. I have never seen anything like that before. I'll never bring them to this pharmacy again. Maybe they are under staff and hurry done with their jobs.