Not sure the name of the lady but the manager had to stop her from cutting my hair because there…read morewas blooding running down on both sides of my neck. Lady said sorry I didn't notice how deep I was digging. I said it's fine I'm a big man. Glad it happened to me and not someone's kid. They had to hold pressure on my neck for upwards of ten minutes to stop the bleeding.

Someone named Amy was giving me a haircut and all she did was talk down about all the other Stylist…read morethat work there and saying that none of them were good at there job and that they all give bad haircuts. This is very strange and really negative behavior for someone to show working in a team environment. It is a very bad vibe to give off and make you establishment look very bad. I will most likely be taking my business elsewhere and be advising friends and family not go here to the Viking Plaza location ever again nothing but bad vibes and negativity coming from this lady its gross Yall shouldn't be hiring people like this or keeping them around if they are acting like this. Shows your not a team and its just a very very poor look on your company

I was part of a wedding party. We got hair and makeup done here. It was nice to see a sign with the…read morebrides name as we walked in. I did feel the design of the studio is a lot of single or double chairs spaced out so with a group they have you somewhat together but at times you are away from your party. I always enjoy sitting together when in weddings. Both the hair and makeup were quite rushed, but it looked fine enough for pictures until a couple of us had our fake eyelashes coming off I do know they refunded one person it happened to. I know the makeup lady I had kept asking if she was staying on pace to coworkers. That being said, they did have our hair and makeup time later in the morning than other weddings I've been in which was nice to sleep in. Overall, with a more quality experience of slowing down on service and improved eyelashes I think things can be improved. I think before I left the ladies had to rep in some of my hairs 3 times so that was new for me too, but I was happy to have such helpful people.

I have no idea how these previous reviews happened. I have been going here for years and I have…read morealways walked out on cloud 9. My stylist Sedika is ridiculously good at her job. So. This place: - Ambiance is lovely, upbeat music and great lighting - Selection of high quality products is second to none (for sale) - They use high quality products on your hair during your appointment - Staff is professional and nice - They are pricey, but you get what you pay for I have to post my latest style! What she did to my hair is not hair color, it is pure sorcery!

First and last time! My appointment was at 3pm with Meghan…read morefor a wash and blow dry. NBD. En route to my appointment, 20 mins before my appointment!, I get a text-not even a call, but a text, stating my appointment was cancelled. No explanation and no apology was given. I replied and stated that cancelling my appointment, 20 mins before the appointment, was unacceptable. Meghan stated that she'd try to squeeze me in with Chloe. Then, for whatever reason nastily reminded me of her no call, no show policy. So crazy since she cancelled on me!!!!!! But, I headed to the salon, 'cause i needed the service, and it was too late to scramble to find someone else. Chloe was very busy so Latasha took pity on me and she did a super job. Thank you, girl! The experience is so unprofessional. So disrespectful. So rude. I would NEVER go back. My money is better spent elsewhere. Disrespectful as he##!!

Meghan is amazing! I was in town for a family funeral and needed my roots touched up. She matched…read moremy color perfectly and gave me a great cut as well. It's tempting to make this my regular place, even though I live 4 hours away. Highly recommend!!

Love love love!! Always great service, great prices and great products!…read more This is my favorite store for anything beauty related. I love their Ulta makeup line!

I doubt anyone around here even looks at yelp anymore but let me tell you, this Ulta is a hot mess…read more The store itself is fine but it's the employees as the other reviewer said are hit and miss. Seems to me the few managers I've had to interact with are not concerned about customer satisfaction and would rather argue then agree with you. I was trying to do an exchange because i bought the wrong hair product and the promotion was two for $30. Awesome. So i go in to exchange it and the first thing they argue with is that the sale is not going on. Even if it wasn't (which it was) how can you not make it right. Then the manager said the product i wanted was not in the promotion so i had to grab the sign and show her that it was. Mind you I work in customer service and I hate it when you get someone who acts like me but boy was i heated. So she finds out the product is actually part of the deal but somehow wants to charge me $20 extra dollars because it cost more. Shouldn't matter because no matter what my price was still going to be $30 had i grabbed the one i wanted in the first place. Well she argues some more and finally agrees to do something so i can get the product i need. I was still over charged $3.52 but was just done with the whole thing. Sorry it's long I'm still a bit annoyed at the situation. Anyways in summary, Ulta as a whole is great every other employee I've come across has been great. Just try not to need any help by a really pretty Manager with long black hair (i may be mad but i can still appreciate). Hopefully you were just having a bad day(we all have them) and i was in the wrong place at the wrong time. But seriously if you want to be in retail you can not argue, it's unprofessional.

We had such a wonderful experience today with Lauren and Emily at the salon. Lauren did an amazing…read morejob with my mom's short hair, making it full and nicely framing her face. Emily did a terrific job on my long hair, giving me layers. Both of them were attentive and truly talented. I highly recommend their services for anyone looking for professional and personalized stylists. ---

I recently had an appointment at Jiva Salonspa. I thought my appointment was for 1130 but it…read morewasn't. It was for 11 o'clock I got there at 1115 so I was 15 minutes late but I thought I was 15 minutes early I apologized to everyone profusely for being late and the receptionist said that she'd go back and see if I could still keep my appointment the person that I had the appointment with was the top tier hairdresser and she said that yes she could take my appointment so I sat down in the chair the woman did not speak Only the minimum. I showed her photos of what i wanted. She began to dry cut my hair which I've had dry cut before so I was fine with it and she just seemed to act odd in that she didn't speak, smile, or ask any questions. She sat in a chair while she cut. That too was okay. At one point I asked her where the layers were starting. She indicated at my eyebrow. That was odd. I indicated I wanted layers to start at chin level. Honestly I was nervous to say anything because she created such a hostile environment. If she didn't want to cut my hair she should have said so. The cut looks like a different cut on each side. When the cut was completed (not near as many layers as I'd shown in the pictures) she asked me if I wanted a shampoo. What? Never have i heard of a shampoo after the cut. Obviously i said no. The entire visit to Jiva Salonspa was unsatisfactory and odd.

Visions is a big open rustic/contemporary studio, I enjoy the unique atmosphere of the place. They…read morecarry a favorite product of mine, Grund Switch, which is a great sticky texture paste that is hard to find. I believe they take walk-ins, however I only go to a particular stylist so I always book in advance. The real reason I go there is for Katrina. A coworker with amazing hair raved about her and gave me her info. Though I used to change stylists frequently, I haven't left her for years now and will follow her wherever she goes. She is professional but fun, she doesn't rush you, yet she's very fast. She does the best platinum I have found and I completely trust her cuts, she knows my style. I like to experiment a bit and she's always up for it and always executes it perfectly. I call these years with her my "good hair years". Can not recommend her more highly!

I have been going to Brent for a couple of years now, he is truly a gem: always listens to what…read moreyou want him to do, REALLY listens, he is great at color and is the only Iowa stylist that can blow-dry my hair straight in 30 minutes. I have never left his chair looking like a poodle (see my review on Jiva).

First off if I could give 0 stars I would! I just wanted…read morelength taken off, layers and bangs. Maybe that was asking too much for this business or the stylist. My bangs are not straight, maybe drunk straight but definitely not sober. The layers are even worse, the right side is super choppy and the left looks like I don't even have layers.. To recap: I left here feeling neither "Smart" or "Stylish"!

If you live in the Waterloo Cedarfalls area and you need a very good shave you have got to go out…read moreto SmartStyle. Dan Rolf is a master with the straight razor. And he is one of the few barbers left who understands the importance of a hot towel treatment. You won't be a better shave anywhere in town!!!

Annette is amazing, to say the least! I've been in terrible pain for months and have undergone…read moretests and Pain Clinic treatments that didn't help. After one hour of massage by Annette, my pain is 80-90% improved! It's such a miraculous relief! Thank you, Annette.

From the owner: Rejuvenate Salon & Spa opened June 2016 we are a family/locally owned establishment. We have…read morecosmetology services and massage therapy services available.

I had my first Massage with "Lynn". She was fabulous!!!!…read moreGreat conversationalist, and awesome at her job! Her techniques were just what i needed!. Thank you!

My first deep tissue massage at Pura Vida and Ashley was very good! My massage therapist that I…read moreused to go to for over 20 years retired last year. The pressure was perfect and she has a pleasant personality. I definitely will be back.