I shopped at the Costume shop twice over the last 2 week. Rose and her co-worker went above in…read morebeyond helping me round out my Costume ideas. They helped me for almost 20 mins, helping me find, try on and add to my costume I eventually chose. Rose gave me ideas I hadn't thought of. Spirit is a big McDonalds like store for Halloween shoppers, the Costume shop had the same halloween costumes, plus many higher end costumes. Spirit doesnt offer the same customer service as the Costume Shop in Cambridge. Highly recommend shopping there. Michael.

Went to the store to look for a costume for a themed wedding. The theme was Medieval/Renaissance…read more My wife and I went to look for a costume for me, however the owner was also able to find a matching outfit for my wife. She also went and made adjustments that made the costumes fit us both. Great selection of costumes and accessories, plus fantastic customer service. You do need to go here.

Darlene is an absolute gem! Made my 3 year old daughters…read more 3x bunches of balloons for her bday in no time. Gave great suggestions for balloon with ribbons to accessorize. I will definitely be back :) Thanks Darlene, you're the best.

Great experience! Love the convenience, the staff were fun and friendly, especially helpful. Will…read morebe back for all our party celebration needs. Easy breezy. Uptown Station, Ft Walton Bch, FL

When I first went into the store, I was surprised by the variety of Halloween and cosplay…read morematerials. After the service was super good they helped me fast and were super friendly it was a great atmosphere. The staff was great; they helped me budget, looked at my references, and tried to match them. 100% recommend if you want great SFX materials with great service.

I placed an order online for a Queen of Hearts hat and the process was very easy. When I went to…read morepickup my order a few days later the gentleman working was so nice. My family was doing a Alice in Wonderland scavenger hunt and he ran around and pulled a few pieces for some of the other costumes in my family. Really appreciated his help and excellent customer service:)

You need to look no further than Theatrix Costume House. We have followed them from Toronto to…read moretheir new location, west of the city. their pleasant emails reflect a very pleasant staff who are accommodating and efficient, not to mention patient, helpful and creative. They have an excellent selection of costumes, and a wonderful alterations person. Not only that but they can deliver via Purolator. You can't lose. We really love them. Gina, Catriona, Thank you. p.s. My costumes are top Secret so, sorry can't post any pictures lol

This is my first time visiting Theatrix and was very impressed with how well staffed the place was…read more They've been stocking costumes since the 1960's so the selection is quite impressive. You'll enter through a back alley and immediately be greeted by your very own helper who gives you ideas on what you're looking for. Being extremely last minute (like every year) for my Halloween costume I was a bit worried everything would be picked over. Not to worry, I found a perfect "Summer of Love" 50th Anniversary costume that will bring me back to the 60's and living on Haight Street. It was around $70 for the three pieces (Jacket, undershirt and necklaces) which beats buying cheap, unoriginal costumes on Amazon. Thanks for making the last minute experience a great one:)

Made a purchase for an office Halloween party here. About a month later, I was required to turn in…read morereceipts for my purchase since they were made on a company credit card. I misplaced the paper receipts and called the store and they totally helped me out in finding my transaction and pulling up receipts from them. I would like to call out "JEN- The store manager" who was incredibly courteous and polite and helped me out with this. I did bother her many times by calling over and over again, but not once did she lose her cool and handled me very professionally. Somebody give this woman a raise. She deserves it. Thank you Jen once again. I cannot say the same for the Medford branch though. I had the same issue and 'Catherine' from the Medford store, probably the most incompetent, inefficient, dishonest and outright spiteful worker would not do anything for me. She had the "Its not my job, so I wont do it" attitude in every sentence she spoke. She is totally computer illiterate which is not all that bad, but she refused to learn something new which is a horrible trait to have in any profession. She was infact rude and unprofessional with her own counterpart from a different store of Party City. Ultimately "Samantha-The store manager" from Medford helped me out and I appreciate her for it. *********************************************************************************** But 'Catherine'.... If corporate is reading this, get rid of this employee. She is hurting your business dearly. 'Catherine from the Medford Party City Store'. *********************************************************************************** - Initially very disgruntled, now very satisfied customer.

My review is only for the balloon shopping experience. I've never bought helium balloons from…read moreanywhere before so I wasn't sure the process. I was looking for birthday balloons for a 12 year old. Their selection is massive! A bit overwhelming for myself who is indecisive. The balloon selections are all blown up and displayed on the wall for you to see and each one has a number. You then tell the staff which number you want and you go pay for the deflated balloons. Then you take them to get inflated. They were not too busy on a Sunday afternoon and estimated it would take 20 minutes. They were ready in under 10. While I waited I browsed through their Halloween decorations and costume selections. The staff was kind and I appreciated their time and patience with me. It was a great experience.

I found my favourite costume for Halloween ever here Four…read morelobster mascot costumes with sequins and claws! Made for an amazing bar hop!!!

VIBE Tucked behind the Value Village on a side street…read morecalled Busy street (ironically, it's not THAT busy) is Thunder Thighs costume shop. I've lived in the area for YEARS and had no idea about this shop. Anyways, it's amazing. Run, don't walk. There's no website but come here, it's pretty incredible. THE GOODS There's over 7 million pieces here to choose from. The specialties here are uniforms - police, old nurse uniforms, cheerleader, etc. Lots of amazing stuff for women resides on the top floor too. OBLIGATORY CATCHY REMARK Thunder Thighs was a nickname that the owner got when she was working in the industry (or high school. I forget). What a perfect name for a costume store. A great alternative to the monstrous line ups of Malabar during Halloween.

A store that is hard to pass by! Staff is friendly and very knowledgeable, always willing to demo…read moreanything they sell. Well worth the trip and be prepared to buy more than you intended to....

From the owner: Theatrical supplies, makeup, costumes, magic and Jugglingread more

I been clowning in Hamilton nearly 30+ years and have always gone to Penny Pichers to get the make…read moreup and few extra items I may need as a clown. Since then I have purchased 2 outfits and still use them in parades. Recently I started a charity Company and then purchased with some major alterations the Supreme Darth Vadar out fit. It was the owners husband who showed me and my wife how to suit up when I get into costume. This company has been nothing less then kind and helpful through the years and I have no plans to change.....

Most unprofessional service I ever had. I gave my deposit and paid for the rental only to have them…read morecall me multiple times the next day (day of the event) to tell me to return it because someone was coming from Toronto who needed it. Piece of Advice: if ur renting a mascot make sure to tell them it's for a children's party or they'll give u a hard time otherwise. Also make sure u take a pic of the costume before u take it home. They took 5$ from my deposit because of one the eyes were cracked on my mascot. Never going there again. Horrible experience.