I always walk past this store but the inviting smells led me straight in today. I tend to avoid…read morefragrances because I get migraines & also make my own body butter. I was so glad I came in. Their products are fresh and handmade and don't have that artificial fragrance that makes me want to rip my hair out of my head. The massage bars melt into your skin and they have many gift options for you or your loved ones. I got a piggy shaped chia body scrub bar and their charity pot coins. Staff is so nice and though there was issue with their POS going down, they held my order and gave me so much wonderful information about their products.

Absolutely dissapointed when I came to lush trying to purchase a product and was greeted with…read morenothing but hostility from the worker Sanal. Terrible customer service, will not be coming back.

If I can give 0 stars I will. The people working there are…read moresimply lazy. I went to print something, was told we are busy, come back later. If you are understaffed you should hire more people.

ETA: The customer service has gotten even worse unfortunately. When a photo of my child had her…read morehead cut off, the employee working rudely replied "well that's how it came", which is certainly untrue and I also made sure to turn off "auto crop" on the Walgreens app before ordering.

When checking out the worker was very rude. It was on a Thursday, not during a rush hour. I…read moreunderstand and had a very nice interaction with a guy worker during my visit, but the checkout was very rude. She couldn't even say have a good day or anything else, talked with her friends while I was waiting my her to package my bag, and overall was a bad experience at checkout.

I have a love hate relationship with Sephora because rarely is the correct shade for my face found,…read morethe right makeup products suggested, or the right products for my skin. Yesterday I met MaryAnn and what was different about her was that she asked me questions about my skin, talked to me so I felt really comfortable, and suggested the right products for my face. When I went home and put the makeup on I was in awe. The issues I've been having with my last makeup routine were solved. My makeup literally hasn't looked this good in a while, I couldn't stop raving about how much MaryAnn helped me find skincare and hair products as well to everyone. I have NEVER experienced this type of service the 16yrs that I have been coming to this location. MaryAnn is absolutely wonderful and I will be continuing to tell all of my friends about how knowledgeable she is about her craft.

My wife loves the place. She has been coming here for many years . Beth, the owner is flexible with…read moreher schedule. She always makes her feel special and pampered. Beth may suggest some products to try but never pressures an upsell. A very well run business

I can't say enough good things about Beth! I've been going to her for over five years now for…read morefacials, and she has been consistently amazing every single time. From the moment I walk in, she makes me feel completely comfortable and taken care of. She really listens to what I want and always tailors each facial to exactly what my skin needs. I always leave feeling glowy, refreshed, and so much more confident. On top of that, she's just so easy to talk to--it honestly feels like I'm catching up with a best friend during my appointment. If you're looking for someone who truly cares, pays attention to detail, and delivers consistent, beautiful results, Beth is the one. Highly recommend!

I took my niece to purchase makeup for the first time. Joana was our make up consultant. Joana…read moredid an amazing job with my niece as she carefully explained how to use the makeup and let my niece practice under her guidance. I cannot thank Joana enough as this was my niece's first time with makeup. Thank you Joana!

I called to make an appointment via phone call. Employee helped me to make an appointment in their…read moreonline system. I had a foundation match with Nico. She was very kind at explaining what she was doing and made a perfect color match foundation to my skin color. As she was putting on makeup, she explained what it means for my face & how to put it on appropriately. Also with essentials, she helped me to pick out a blush. At the end of it, I purchased a primer, foundation, concealer, blush, lip gloss, and lip liner. These are all the essentials that I ended up needing. Customer service was excellent.

Honestly I've never felt so uncomfortable in a store. My 11 year old son bounced a small ball ONE…read moretime, and the manager screamed across the store at him, "DO NOT bounce balls in my store!!!" It was shocking and humiliating. If testing out a ball one time made him that insanely mad, he should not be working at a store. It felt so completely over the top for what happened. We immediately turned around and walked out. I left feeling really upset about how we were treated. The manager is a tall older Indian man. Such gross behavior, and such a miserable store :(

Absolutely the worst pharmacy out there. Totally incompetent people that work there, I wouldn't…read moretrust getting drugs from them. I have switched to jewel and have been much happier.

Kiehl's product are excellent! The customer service is so great! Their employees are very…read moreknowledgeable about all of their product. They are so friendly, cheerful, and so nice. Their product is so awesome, it is so effective, and also it is affordable and reasonable. I got there the right products for my facial need. All of it is so amazing and cheaper than other stores prices. They have so huge variety of make-up and cosmetics. You can find anything you need and looking for here. Their items has a good quality and worth to purchase. The location of this Kiehl is so easy to find, they are so near to other well-known places around the city, and Kiehl is one of the popular make-up store in the area. Once you visit this place you will absolutely love it and you will going to visit again and again. Their place is very worth visiting. If you have some free time don't hesitate to come over and buy some of their high quality products. Kiehl's Since 1851 is a very perfect place for cosmetics and facial needs. Thank you Kiehl! You are such a gem for all of us. Will definitely go back again soon. Thank you!

Ok, so I am a male and I am making a review of a skin care store. Sue me. I doubt they will yank my…read moremembership in my fantasy football league over it anytime soon. Now with that out of the way, on with the review. I got turned on to this brand based upon a stocking stuffer I got at Christmas and I have been pretty much obsessed with it ever since. All of the products I have tried have been effective to the point of almost being dark Voodoo magic. Whoever the person is that concocts this stuff needs to be given a Nobel Prize immediately. It's truly mind boggling to the point that there is no way I would ever believe it if I did not experience it for myself. The store itself is located conveniently close to one of the entrances at Woodfield. Well, as convenient as anything at Woodfield could possibly be anyway. Just park in the parking lot adjacent to the comedy club and Lord and Taylor. It will be to your immediate left after you walk in that entrance. All of the ladies that work here are total sweethearts, and as you would expect, are quite knowledgeable about the product lines. They also have a good bedside manner for customers like myself. By that I mean they totally get that it is somewhat awkward for a single guy to stop in to discuss skin care. They make it easy. In my case I just told them what my prevailing issues were and let them pick the products for me. This turned out to be a home run. I could speak forever on the products themselves, but I'll keep it brief and just go with the most insane of the bunch in the Midnight Recovery Concentrate. Stop what you are doing and go there to purchase some immediately. I'm dead serious. After you do you are going to kicking yourself that you did not do this sooner. This little blue bottle packs a hell of a punch. It is the skin care equivalent of rubbing on Aladdin's lamp. Don't believe me? Google it and have a read and you will find reviews from thousands of people just like me who are bewildered by it's power. Quite literally the first day after using it my skin was so soft I stood there and rubbed it in front of the mirror for awhile. It also took up a radiant glow that has only intensified with time. People that I encounter day to day began to notice and my previous problems with breakouts disappeared never to return. The only drawback is price, as it's expensive, but worth every penny! The truly cool thing about Kiehl's? The aforementioned blue elixir of the gods is just the tip of the iceberg. You will be upping your grooming game at every turn when you experiment with their other products, and I suppose I would be amiss if I did not also mention the Facial Fuel moisturizer. So there you have it in a nutshell, fellow Yelpers. Now you know what I do. The bottom line is this: If you have a desire for better skin and you have the cash to afford it, this store has the products that deliver. Period.