Clare was extremely helpful, answered all my questions and helped me find what I needed for a night…read moreout clubbing

This was easily one of the worst customer service experiences I've had at a Sephora…read more I came in around 12:30 PM to pick up an online order placed the day before. I told the greeter I was there for pickup and was directed to stand in a line of about 10 people. That alone defeats the entire purpose of ordering online. After I pushed back, she called for help. Another associate came over...only to tell me the exact same thing, to get in line. At that point, I said cancel the order and started to leave. As I'm walking out, she says "you can cancel the order" in a dismissive tone. So I walked back in and asked for the manager. Of course, the person giving the attitude was the manager, Blanca. Instead of resolving anything, she tells me she's busy helping another customer and can't grab my order. Then follows me to the door continuing to explain how busy the store is and that they've had "issues." None of that is the customer's problem. What's wild is that the store was full of associates, yet no one could take 30 seconds to retrieve a prepaid order. No ownership. No urgency. No accountability. I canceled my order with customer service immediately after and will not be returning to this location. If you actually want a seamless experience, go to Tysons Corner, One Loudoun, or Mosaic instead.

Warm, friendly atmosphere! Staff is welcoming and very kind. Christy was amazing! Can't wait to go…read moreback.

I see Amy for any type of aesthetic work. She is the absolute best and I trust her judgement…read morecompletely. I wouldn't see anyone else even though I have to drive 45 minutes to her office. It is worth the drive!

I found NOVA Plastic Surgery on my quest for "State of the Art" hair restoration…read more After 20 years of my first hair transplant surgery, I started researching advances and interviewing clinics from; Plastic Surgery Travel to Turkey, High Profile Offices, and most of all confidence in the provider. My one year quest led to Nova Plastic Surgery and only minutes away from my house. I met Michelle GIttings, the Lead Aesthetic Physician Assistant and within 30 minutes arranged a treatment plan of Neograft followed by a PRP treatment. I was pleasantly surprised by the innovate "State of the Art" and latest advancements offered. In addition, my consultation was not a "Hard Sell Sales Pitch" it was establishing a trust and listening to what I was looking for. Plastic Surgery is a medical procedure and not a sales pitch. Before meeting Michelle, I went through the painstaking search for the latest approaches, spoke to sales people in Turkey and call centers that were not even medical professionals. She explained to me an elected procedure that an important decision that was very personal and important to me. The NOVA Plastic Surgery and Dermatology is a facility of medical professionals that are serious about a medical procedure. From the reception area, to my consultation, pre-surgery, surgery, post surgery care was what I would expect in only the best medical facilities, and this is what I experienced. The facility is elegant, state of the art, and offered the most advanced procedures, and most of all the best medical professionals I've had the opportunity to meet and establish a patient/provider relationship I'm looking for.

Update September 4:…read more Michele Gittings and Nova Plastic Surgery blocked me from their Instagram account after I posted my negative experience. I continue to struggle with deep distress over the permanent discoloration caused by Michele's treatment. Please exercise caution--what appears on their social media is not a full reflection of patient outcomes, as negative experiences are removed.

Appointment on phone easy. Numerous text messages to confirm even when did. Location hard to find…read morein mass parking lot of same identical buildings often with no address showing in back as you drive in a large circle. Call office goes to another to location and finally they do help. They lost paperwork already submitted along with emails of prior x rays from another dentist apparently. Had to fill out new application. After several minutes not called up to see Dentist. Had to go to work so told I am leaving and do not charge me for visit since 20 minutes past appointment time. She said would not. Note this office offers stem cell treatment. Insurance does not pay on my plan probably most do not. Ps employees in front gossip talk a lot. Plus one employee staring for no reason is inappropriate and frankly rude. Just the facts as I see them. Ps any response from them does not change the facts !

Excellent! Great professional care and excellent results! I had major work done involving…read moreextraction and implants by Dr Bluhm and I highly recommend!

I was struggling very hard to find a cool tone contour by myself since I'm not well versed in…read moremakeup at all but the employee Emma helped me find exactly what I was looking for, cool tone contours are currently hard to find but she never gave up on me and we found the perfect one!! I was so stoked, genuinely she went above and beyond to help me, thank you so much Emma!! (Also this contour smells amazing)

For the first time, in a very long time, I was greeted when I first walked in. I was then asked if…read moreI needed help finding anything. This is a very good start for this Ulta location but they a long way to go. They always have all the skincare products I need which is good.

This Walgreens is close to my house so I'm always going to the pharmacy. The Pharmacy staff always…read moreknowledgeable and offer great customer service.

The pharmacy's staffs didn't care about their customers. I took my kids for their for vaccination…read moreand they treated my kids like objects. They poked the needle all the way in and hard. I felt bad for my kids. I have never seen anything like that before. I'll never bring them to this pharmacy again. Maybe they are under staff and hurry done with their jobs.

Pretty average Walgreens. The staff is friendly but not always the most efficient. At times they'll…read moreonly have one person ringing out an entire line of customers out. What I do appreciate is their inventory. They have a lot of items other stores Don't have.

I came here with a fever from the Reston inova go urgent care ... it's been an hour since they…read morecalled in my prescription, I waited in the pharmacy line 20 min with 5 people behind the counter only one on register to be told they don't have my prescription. They forced me to get paperwork from my car to prove it: I had to go to the back of the line and called the doctor to say they didn't have it and she then told me to wait and I'm like ok so you do have it? I have a fever this pharmacy sucks. Never coming here again. Sitting in their waiting area when this should be ready I have influenza a and should not be forced to breath on people

I booked a full weave with Virginie. I had not expected to spend my whole Mother's day getting my…read morehair done or to be nickeled and dimed to get a service. I was glad that I had washed and conditioned my hair as that is an extra charge. I showed Virginie the style that I wanted several times and which I did not receive. I took my hair out and found a bald spot from where my hair was pulled soo tight to make up for the giant gap that was left from a part and where they tried to compensate by using a crochet to pull hair from another part to cover the gap. At one time there where three people in my head trying to make this work. A two hour appointment turned into over four hours. And then I was given a "discount " because it was soo long! Braids, they can do, a weave not so much.

I contacted Lys beauty supply/saloon to convey my discontent with the the service and conveyed that…read moreI was in pain with a severe headache from the braids being too tight in parts of my head, also that the crotchet braids were not secured as they were falling out all over the place without manipulation, starting the moment I got home from the saloon, and embarrassingly in public! To the point I just took them all out myself. I was under the impression that because I suffer from thinning hair already that they would be considerate of my situation and work with me as the so called professionals they are to give me a style that would last more than a couple of days. Or let me know if what I was asking to be done would not be good for my hair type. But unfortunately No. None of my complaints were heeded. Instead of assuming responsibility and seeking a resolution, the owner engaged in arguments over the phone with me, a returning customer who had paid in full for the services. I was instructed to come back at THEIR convenience and to NOT take out the cornrows so that they could FIX IT, the owner said POUR WATER ON IT to help the pain I was in. They even expressed disappointment that I removed the improperly placed crotchet braids. More than half had already fell out on my pillow as I was laying down with that headache. When I called it was news to me as the owner said they had never used the type of braids I brought in and how the owner had already expressed to the braider that it looked loose, ( I never heard that conversation because they constantly talk to each other in their own native language when clearly they know I'm looking right at them but have no clue what they are discussing).I think the time to communicate that was when I showed them the hair I wanted to use for the style. They happily took my full payment no comments to me that she thought my braids were too loose but that it actually was not enough hair and if I got more I could bring it in to add. I honestly could go on and on. I don't like to write complaints it was hard for me to write this one. I asked for a refund as I could not come back in their time frame and they were booked for the entire weekend. I would have been satisfied with even a partial refund but NO the owner continued with accusations. This lack of accountability and unprofessional behavior is unacceptable. The owner should seriously reassess her business practices. I personally know several salon owners who are willing to go above and beyond for their clients. I do not recommend spending your money at this establishment. I have no intention of returning to this salon in the future. I hope no one has to go through the disappointment I did. I already deal with thinning hair and other forms of discrimination. I never expected to be taken advantage of by a fellow small black owned, woman owned business.