We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

My wife and I are new to RVs/campers and we were very intimidated to buy our first one. We did more…read moreresearch than one could possibly imagine, however we still were very skeptical of buying from a dealership. I was told by a family friend on how great Jim's trailer sales was so we decided to go scope things out. A very nice sales person named Walt greeted us and asked us exactly what our budget was and what my towing capacity/needs were. Every time I went to something that was out of my price range, too heavy, or didn't fit our needs... He steered me away. He kept me on track for what we wanted and needed and that's exactly what we walked out with! I cannot speak enough Good things about Jim, Walt, and the entire service team as well. We got a two hour walk-through of everything and anything we needed to know, and they also installed a few accessories that we ended up purchasing. We have successfully taken three trips with our new camper since July and we absolutely love it. It's safe to say we will be a returning customer in the future!

Everyone was so friendly and helpful! Walt patiently helped us look through campers until we found…read morethe best fit for us. I highly recommend this family run business!!

This is a great company to deal with Honest... Helpful ...Fast and efficient, they were…read morerecommended to me at a campground and I checked into them and called, got an appointment and have been dealing with them ever since... Great company, Great Staff and Owners...

We've had several experiences at All Pro and had excellent service. They always explain WHY they…read moreneed to do something a certain way and are upfront with pricing, no sneaky add-ons. I've never felt like they were trying to "hard sell" something. They've serviced our camper a couple of times and the pricing was reasonable. The giant dealership nearby required me to leave my camper in a 3 week que to be serviced which is not do-able for full-timers. All Pro worked with us to schedule everything for the same day so we could come in the morning and get our home back on the same day. Highly recommended.

Buyers and service customers should be cautious under the guise of a reliable name in Avalon prior…read moreto 2023 purchase. Sorry this is long, don't beat on me, just drop out now. RCD dealer profit greed has left me feeling used and foolish, I felt compelled to put this long cautionary tale out on Yelp seeing practices haven't improved much in the past 2 years in other customer reviews. Maybe someone else will not be so trusting yes admittedly now, gullible, had to share take it public. Just recently 8/2025, I it hit me why "Avalon" wanted our checks. Unaware, they were bought out by a large supercenter, RCD, while our RV went in for service in 11/3/2023. Then, mega centers RCD used our money under "Avalon's" good name, making their new acquisition purchase look good and a chunk of money coming from us as hostages. Overall, our experience was incredibly frustrating. We finally received our camper back on July 26, 2024. To summarize, since 6/20/23, we have been put through at this point a myriad of repair promises, delays too numerous to even count anymore, personnel issues and turn over at the dealership causing more delays - which should never be a customer's delay problem but a goal for the dealership to make right especially almost a year after the first contact, numerous false dates of parts ordered by many staff and scheduled RV return to us dates as early as end of 2/2024, bumping 6 weeks every time we asked, none that were kept. I could detail much more from my notes on this journey, but let's just keep it simple for Yelp. Notably,upon long awaited 2024 return as well as loss big $$ on our seasonal site being empty all year, we discovered issues. To name a few; he seals were not fully finished can see daylight through the back door, the windows were sagging, the rig needed cleaned, smeared cabinets/tables, etc a ton of dust / debris inside, carpet was now worn somehow, some odd sand under the wallpaper in places, seal came off the arms of the awning, water heater door was supposed to be new - nope it was a dented one and there was an unusual haze like clearcoat overspray in the interior & sliding door that we were unable to remove and we received a different recliner with a cracked material on the back. We rarely use the recliners, it is likely it was sitting around & that they had swapped ours with someone else during the almost 9 month wait or damaged in transit. In the end why let RCD take it again, just got it back we gave up corporate greed wins. Thought in 2024, it's time to get a different rig and wash our hands of it; well maybe but still a year later, interest rates went sky high since covid, still waiting. I'm sure if anyone responds, it will be a "canned response" or we would have made it right upon return. Honestly, I don't have another 9 months of time OR patience, to wait to be ghosted and lied to again, but I can share to others to be cautious.

worst service ever. I would never recommend nor return. Had…read moreour rv in for a few weeks, they didn't do most of things that we asked to have fixed although they claimed they did.

The service was absolutely terrible. Very slow and at least they finally admitted that they could…read morenot handle the influx of service needed by how many units they had sold. I cannot say how horrible our experience with them was. I hope to never have to deal with them again. We bought a brand new trailer in January and it's now December and we've been able to use it for a total of 5 and 1/2 weeks because there's so much wrong with it and because it took them 8 weeks to get it ready for us to do the initial walkthrough.

We bought a new camper from another dealer and they locked the keys inside the unit for delivery so…read morewe couldn't get in. Delivery driver did not have the keys. Our dealer called Meyer's of Madison and Meyer's of Madison let us borrow their master key so we could get in our unit. Meyer's was a 45 minutes drive away and our dealer was 1 hour and 45 minutes away. HUGE shout out to Meyer's of Madison. Thanks so much.

We just bought a travel trailer. The staff were amazing. Super friendly atmosphere. We had an…read moreissue with a sensor in our truck and they took time troubleshooting on an extremely cold day till they figured out the problem. I would definitely recommend them.

This review is long overdue. I am a repeat customer (I'd be embarrassed to say how many trailers I…read morehave purchased from Cathie, Matt and Kristy.). The purchase prices have been fair, they have always been willing to match if not do better than another dealers price. There are never any "surprises" in the deal, they are an honest business. You can buy a trailer anywhere, what matters as much as the price is what comes after the purchase. Sadly, you will most likely have some issue with after your purchase. Homestead has always taken care of my warranty issues promptly and professionally. I had warranty repairs on my last two 5th wheels. The craftsmanship on the repairs was flawless, and I am admittedly a very picky person.

Camper care carries all of your RV needs..... including ordering of name brand mattresses. RV sales…read moreand repair can all be found here, including availability of propane gas. Camper Care is a local, family run business with an exceptional goal of customer satisfaction! #SatisfiedCustomer

Camper Care has top notch customer care! I had a tight schedule and was coming into the area to…read morepick my Airstream up from storage and tow it to Virginia. I called on Monday to see if I could schedule it to be de-winterized that Thursday or Friday. Their schedule was full but they told me to swing by at a certain time on Friday. Unfortunately, I was over 30 minutes late because the tires were very low after sitting in storage for 2 years, so I had to find a service station close to the storage lot to fill them up in order to safely drive to their facility. When I finally made it, they initially said they would get to it sometime that weekend, but I was departing on Sunday and was getting the tires replaced that night at a tire shop. So I thanked them for the attempt to fit me in and departed. I didn't get a mile down the road when they called me and said to turn around... they will get me in. All this while the owner had to run to an appointment of his own and had only one tech on site. They had me ready to go an hour later. They definitely did not have to do that, but they did. The owner even called me the next day to make sure it all went well (since he was gone when we finished up.) My biggest thanks to the family and crew there! If I'm ever back in the area with the Airstream, I will definitely bring it to Camper Care for any needed work! Highly recommended!!

So, we're in the market for an RV! Shout out to Ralph.... he was so hospitable and helpful in…read moreassisting us to find the right RV that might suit us! He was very informative and concerned about the RV that might be the right one for us! Look forward to visiting Neff Brothers RV, again, soon! #SatisfiedCustomer

Do NOT do business with Avalon RV Center in North Ridgeville, Ohio. We recently purchased a NEW…read more2022 Dutchman Colorado camper from Avalon RV Center in North Ridgeville in June 2023. We went to pick up our camper to sign the paperwork and do a walk through. We noticed during the walk through that the right side of the awning was not adjusting properly. When we pointed this out Zach (Service Manager) that stated that the awning just needs to be used & lubricated, then proceeded to give my husband a can of silicone. The camper has been sitting in our driveway since it was brought home. On 07/30/2023 we noticed that the awning was coming off the camper. My husband called to get the warrantee started. On 08/03/2023 the awning completely fell off the camper. Thank goodness my children were not playing by this when it happened or when we were driving down the road. My husband got in touch with the dealership & was told that the awning has a recall, WE WERE NEVER TOLD ABOUT THIS RECALL WHEN PURCHASING THE CAMPER. To try to get this issued resolved my husband spoke to Scott Miller. He was extremely rude, and NO help, he stated to him that "we bought a cheap model and we should have purchased a more expensive one" (pretty much he called us poor and idiots for purchasing this) My husband asked if the warranty for the camper could be extended due to their negligence and was told "absolutely not he sells his campers as is." My husband also asked if we could be compensated for the deposits we lost on our upcoming trip and was also told no. They are willing to fix this awning, but now we have lost out on a deposit for a vacation we had planned on 08/11/2023, along with vacation time from work for both of us, our twin boys (Who are 5) are now extremely upset that they no longer are going. SO THANK YOU AVALON RV CENTER FOR SELLING US A CAMPER DISHONESTLY. YOU KNEW ABOUT THE RECALL AND DECIDED NOT TO TELL US. All of this could have been avoided if they were just honest with us during our walk through, and we would have had no issue with the camper having a recall if we would have known.

Love this place. The staff is Always friendly and helpful. Their Prices are affordable. The quality…read morecampers sold there are very nice and in great used condition.