Warm & Friendly Staff, Well Maintained & location is clean. Been coming here for over 35yrs.read more

After 7pm it's a flat charge of 15 to fill up your propane tank. So I came back the following day…read moreas I was told so it would be less if I came during the day till 7pm but they close at 10pm. I came at 8:50pm and now same lady tells me it's closed. I know she recognized me. I wouldn't recommend this place. For sure I won't be coming back here.

This is the same place as "new to you". The people are super friendly, and helpful…read more The propane worked great, and they filled us up really quickly.

Convenient and friendly. Easy access and fast checkout…read more May be a bit cheaper other places but

Great company with excellent service.My 86yr old mother was in the hospital and ran out of gas on a…read moreSaturday and I was on the phone for 3 hrs trying to get an emergency fill from Ferrell gas where she had been a customer for 40 yrs and they refused to do an emergency fill and could not fill her for 10 days. Katelynn at Suburban sent someone out the same day I called and switched the tanks. Ken did an excellent job switching the tanks and checked the lines for leaks. Very much appreciated the excellent care and service.

Will not fill RVs's during the pandemic. They are dwelling units and propane is used for heating,…read morecooking, and running refrigerators. How evil!

Gave this local family business a try and was not disappointed. Refilled my propane tanks fast,…read morecheap, and easy. Will be going back again.

Fast service and affordable rental equipment. Nice people who maintain their equipment. You can…read morealso fill up propane tanks here too.

This place is great! Awesome people and better equipment than most rental places around.read more

The trailer that I rented had an issue with the axel and it was very unstable. When I connected it…read moreto my vehicle a bunch of maintenance warnings came up

Cheapest LP gas in the area. Love the Crazy Wednesday LP gas. Place looks well stocked with lots of…read moreequipment. And friendly staff behind the counter. Check the out.

Can you say pricing gouging…read more 55% increase when competitors are only up 10-15%. They are well known in MI. for their practices when it comes to pricing. Stay away. Will be adding to their file with our A.G.'s office. Randy R

We will be informing AmeriGas that we will be canceling our agreement before we even get our first…read moretank of propane due to complete nonperformance on their part. We made an appointment for the initial fill of our tank, which was at 30% when we bought our home in Howell. Got a window of 1-5 PM on the appointment day. As we were not yet occupying the home, I went and sat at an empty house for four hours. They didn't show. I called the office. I got a woman who made an excuse, saying, "They must have had an emergency." I said, "And nobody could call and let me know?" She said, very annoyed, "If they're having a gas EMERGENCY and a customer is IN DANGER, they might not have had a chance to call yet!" My thought was, "So why weren't YOU calling me, then?" However, I made an appointment for their next available time, six days away. I have now sat here again for another four-hour period and AGAIN.... they did not show. My husband chatted with their online chat customer service at 5:32, 32 minutes after our appointment window expired. We were told we'd get a call within two hours, guaranteed. Can you guess what happened? If you said, "No phone call," you guessed right. To top it off, we just got an email saying our service appointment had been completed! You've got to be kidding me! It would almost be funny if it wasn't so pathetic. Obviously, no truck showed up, and no gas is in our tank. We are now waiting on perma-hold on the phone (going on 30 minutes now) while my husband is sending an email stating that we are canceling our agreement. This company is completely unreliable. If it was winter, we'd freeze to death before anyone at AmeriGas showed up. Wish I could give negative stars.

When we were in the market for a fireplace insert, we went with This is it Shop's House of Fire…read more They were very knowledgeable and steered us to the best choice for our home. They delivered and installed the insert without a hitch and instructed us on how to care and maintain the unit. We can't say enough about this company. They obviously take pride in their products and the services they provide.

If I could leave zero stars, I would. I rarely leave reviews, but this interaction was bad that I…read morefelt compelled to share it. I stopped into the store during my break to ask questions about a fireplace. The girl at the front desk was very kind and did her best to help, but no one was available in person, so she called Darin for assistance. Once Darin found out that I already had a contractor who had run my gas line, his tone immediately changed. He became dismissive, rude, and flat-out disrespectful. Very unpleasant place and lack of professionalism. I'm genuinely surprised this business continues to operate with customer service like this.

Even with 16 inches of snow on the ground, Suburban Propane rocks with a timely delivery!!…read moreTHANK YOU.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states.

Best place to get a U-Haul from. Staff was friendly and understanding since I am new to U-Haul's in…read moregeneral. They told me everything I needed to know and I barely even had questions left haha. I am usually nervous about asking questions but they made me feel welcomed and cared about. I tell all my friends about this place whenever they need a U-Haul and they always come back happy.

This was the worst customer service experience renting anything. The owner Jefferey was completely…read moreunprofessional handling this situation. He incorrectly double charged me. Then continued to denied a refund time and time again. Making a bigger hassle over something so minor. Placing blame everywhere else but just not on solution. Back and forth over $4.39. After returning to the store. I was told by the owner "it's not worth my time" and "I've got better things to do" Obviously, it means something to me if I've gone through all of this hassle for it. That was honestly the point where I lost my cool at bit. This owner did absolutely nothing to try and remedy the situation at every turn. Except push blame on the bank & push me to customer service after returning. My time & where I spend my money matters. And so does anyone else that reads this review. We all deserve great customer service when spending our hard earned money anywhere. No matter the amount. The issue was finally resolved by U-Haul Corporate Customer Service. I do not recommend renting with this owner. I definitely feel he didn't care about my issue.