This is the same place as "new to you". The people are super friendly, and helpful…read more The propane worked great, and they filled us up really quickly.

Convenient and friendly. Easy access and fast checkout…read more May be a bit cheaper other places but

When we were in the market for a fireplace insert, we went with This is it Shop's House of Fire…read more They were very knowledgeable and steered us to the best choice for our home. They delivered and installed the insert without a hitch and instructed us on how to care and maintain the unit. We can't say enough about this company. They obviously take pride in their products and the services they provide.

If I could leave zero stars, I would. I rarely leave reviews, but this interaction was bad that I…read morefelt compelled to share it. I stopped into the store during my break to ask questions about a fireplace. The girl at the front desk was very kind and did her best to help, but no one was available in person, so she called Darin for assistance. Once Darin found out that I already had a contractor who had run my gas line, his tone immediately changed. He became dismissive, rude, and flat-out disrespectful. Very unpleasant place and lack of professionalism. I'm genuinely surprised this business continues to operate with customer service like this.

McNab's Hardware…read more Came in to find a metric bolt which was hard to find. ACE, Home Depot and Lowe's didn't carry this bolt. Got good help and purchased the needed bolt. Great service. FYI, they also do propane refills too! Highly recommended

Experienced help. Always understand what your talking about...probably heard it dozens of times…read morebefore. Also, the cheapest propane around. Go here first!

Best place to get a U-Haul from. Staff was friendly and understanding since I am new to U-Haul's in…read moregeneral. They told me everything I needed to know and I barely even had questions left haha. I am usually nervous about asking questions but they made me feel welcomed and cared about. I tell all my friends about this place whenever they need a U-Haul and they always come back happy.

This was the worst customer service experience renting anything. The owner Jefferey was completely…read moreunprofessional handling this situation. He incorrectly double charged me. Then continued to denied a refund time and time again. Making a bigger hassle over something so minor. Placing blame everywhere else but just not on solution. Back and forth over $4.39. After returning to the store. I was told by the owner "it's not worth my time" and "I've got better things to do" Obviously, it means something to me if I've gone through all of this hassle for it. That was honestly the point where I lost my cool at bit. This owner did absolutely nothing to try and remedy the situation at every turn. Except push blame on the bank & push me to customer service after returning. My time & where I spend my money matters. And so does anyone else that reads this review. We all deserve great customer service when spending our hard earned money anywhere. No matter the amount. The issue was finally resolved by U-Haul Corporate Customer Service. I do not recommend renting with this owner. I definitely feel he didn't care about my issue.

While shopping for plumbing equipment during our complete bathroom remodel project, we worked with…read moreBrian Glick at their Walled Lake location. I wanted a shower configuration that Brian had never dealt with previously, so he consulted with his internal plumbing staff and confirmed that in fact the configuration I wanted was feasible and he even gathered up the necessary equipment to demonstrate and confirm that it was exactly what I wanted to achieve. After the contractor completed the installation the configuration did in fact work exactly as what I had in mind. After the job was completed we found that the high temperature safety override feature on our Hansgrohe Thermostatic Shower Control Valve was not operational, and was not related the to the configuration mentioned above. Working with Brian I provided a video demonstrating the issue, which he then used to work with his manager to diagnose the problem and create a unique video for us, demonstrating what they believed to be the issue and how to correct it. I will use this video to send to my contractor and his plumber to hopefully resolve my issue. Excellent customer service!

Customer service has been awful for 20 years. No one acknowledges you when you walk in the door.read more

Literally the best customer service. I walked in and they instantly asked what I needed. Every…read morestaff member was so friendly. I was very impressed and will happily shop here again!

Was looking to have my propane tanks refilled for my grill and someone suggested to try Gill-Roy's…read more . I walked in and was blown away at everything they stock what a gem of a place to have close by , I was greeted and directed to the fill station and went to pay by the time I got back they were filled and loaded back into my vehicle, This place is great . I'll definitely think about this place when I do my next project.

The trailer that I rented had an issue with the axel and it was very unstable. When I connected it…read moreto my vehicle a bunch of maintenance warnings came up

Cheapest LP gas in the area. Love the Crazy Wednesday LP gas. Place looks well stocked with lots of…read moreequipment. And friendly staff behind the counter. Check the out.

Newly Moved To The Area And Didnt Know Where To Refill My Propane. Happy I Found This Place…read more Amazing People! Always Nice & Pleasant. Most Important BLACK OWNED!!! I Will Always Support This Business

Gave this local family business a try and was not disappointed. Refilled my propane tanks fast,…read morecheap, and easy. Will be going back again.

The customer service does not call back. You have to leave several messages. They indicate they…read morehave warranties on products they install but when you need product fixed they will not do it. The warranty repair person said it was "too much work" for his workers. Do not get products here if you want a warranty.

The administration of home depot now demands CLEAR to rent tools. Yes, CLEAR from your airport…read more Never mind that ive had business with HD for years renting equipment etc, now I have to SUBSCRIBE to an IDENTITY MANAGEMENT SERVICE? Its not happening. Id rather build a barn with a screw driver than deal with this shit.

Very cool place. Friendly customer service. The atmosphere was not a typical hardware store feel.read more

This is an adorable hardware store. They seemed to have recently renovated it and added the most…read moreadorable gift shop area to go along with your typical hardware, keys, and tools. The people here are so friendly and super helpful. I recently found out they have a personalizing engraving machine that you can use on miscellaneous gifts like cutting boards and Yeti drink ware. So we came here to get a couple Yeti items. We found some light lavender cups, one small high ball for coffee and one large tumbler for water and had the best time customizing them. You can do pictures and words and even import your own images and each item took only a few minutes to engrave. So adorable. It was also very reasonably priced and you can even bring your own to get personalized, you do not have to buy it there. They also have a nice variety of BBQ's and even pizza ovens. They even demoed the pizza the other day, it looked and smelled spectacular. This place is located in a very convenient area, easy to get in and out. I love shopping here.