I was disappointed with how Wide Open recently cancelled an appointment last minute due to staff…read moreshortages. The appointment was for repair work instead of for a big job like a new install so it felt like they prioritized this job to the bottom of their list. They were not willing to reschedule the appointment either and told me to call another company. I think the owner should have called me instead of just the scheduling guy. I think they are unprofessional and I will not contact them again for my future HVAC repairs.

From the owner: As a home or business owner, one of the most difficult decisions you may have to make is choosing a…read morecontractor you can trust. At Wide Open Heating, Air and Electric, of Byers Colorado, we pride ourselves on earning and keeping that trust. When you partner with us for your commercial and residential HVAC and Electrical needs, you can rest easy knowing you are getting the best the industry has to offer. Our team is led by Master Certified HVAC and Electrical technicians. We are licensed and insured. Our crew is skilled, knowledgeable, and ready to take on any scale of project you have to tackle. In addition to thorough HVAC and Electrical repairs, we also perform: Air Conditioner and Furnace Installations Electrical Panel Upgrades and Replacements Custom Home Layout and Install. We understand how to interpret complex blueprints and design specs, which allow us to execute quick inspections and repairs. Our clients can select durable products from top-of-the-line manufacturers. From start to finish we take care of everything! No need to worry about old leftover parts after repairs are finished, our team will promptly remove old equipment and excess pieces.

Greg team did a great job installing the plumbing for my washer dryer. They did it on time and…read moreabsolutely no leaks. I kept the walls open for a couple of days.

Called for schedule service, asked to txt what service we need then will called back to schedule…read morevisit/estimate at site. Did not get call or text with any schedule just received call when technician was already on the way. In meantime, we already find someone else who going to come and do service. After truck pull all in our property technician was very unpleasant asking who are we and what others it is?!?!?! Obviously was mad because we didn't sign for the service but we did not make appointment either. After that, he drove speedily of our property. That visit was very unpleasant and scare us actually Also, he said he just want to know where we at what that's supposed to means!?!?!

they don't have enough work for all the employees they hire on and lay you off immediately as it…read moreslows down with no heads up. not sure I'd recommend for new employees or if your not family or friends. good luck.

We had US Mechanical Company install AC in our older 1960s house. They did a great job. The…read moretechnician who came out for the consultation was very knowledgeable about our choices and options. We were able to make a decision based on needs as well as budget. The installation went smoothly. They even made friends with our dog. Our AC works great! We are actually looking forward to the heat this summer! I would highly recommend US Mechanical Company for any HVAC needs!

This company was referred to me by my Home Warranty. I called them last week to verify that they…read morecould be at my house even though I lived in Colorado Springs. They stated yes, they would be. I then asked them if they could do a late morning appointment instead of from eight to noon and I was told yes that would not be a problem. At 1:55 I called them to find out what their status was and I was told we will call you back. It is now 330. I had not heard anything reached out to the warranty department and they canceled the service on me. This is poor customer service on their part. They knew I lived in Colorado Springs and they didn't have the decency to call back and just canceled my appointment at the last minute

Brian was excellent to work with. I had a leaking ball valve on my sprinkler branch, and he was…read moreextremely professional both in his email responses as well as in person. He gave a reasonable price range for what to expect. Of course, the project was not as easy as I advertised -- it turns out that the shut off valve for the house didn't work. Brian worked with the utility company to coordinate a time to shut off water at the curb even though it was the next day, also replaced the house shut off for a respectable increase in price, and was genuinely polite and upbeat throughout. I can't thank him enough.

Walked into my house and it was hotter than outside yesterday! I called Colorado Craftsman a little…read moreafter 9am and they were here before 12:30pm and had the unit fixed in less than an hour. Marcus was very polite, informative, honest and efficient. It was a very minor issue but I will definitely call them when/if we have any major problems!

My usual HVAC guy just had surgery, so my AC unit going out on the 105 degree day last week left me…read morepanting in my own house during the day. Thankfully a friend recommended Colorado Craftsman this weekend. They got Marcus to come over the next day (and that was only due to my own schedule)!! Marcus was great with all my questions, on time and fantastic with my pups. They will be on my list to call again if I have an issue!

Great experience working with MileHi HVAC to have a whole-home humidifier installed in my house…read more From Shaun guiding us through the different options available (on a weekend, nonetheless) to Steven and Angel performing a clean install and providing us all of the information we need to know on how to use it, our experience was great. The air quality in the house has improved tremendously with the AprilAire system that was installed. Hope to have them back for future HVAC needs.

I've been without ac for almost 2 months and A'Lan was dispatched to my apt and within a day I had…read moremy new unit installed and his follow up was amazing! Class act guy who checked daily to make sure we were good! Proud to say I am up and running! I will definitely be referring MileHi and A'Lan to all my friends here in Colorado! He definitely went above and beyond to get my ac running! Even after it was installed! This guy is upfront and honest and if he's a product of MileHi then they're a great company that I recommend to everyone! It's been a long 2 months and in 1 day he had us up and running! Can't sing his praises enough! The guy needs a raise for how he represents the company and stands by his work! Thanks A'Lan and MileHi!

We needed central air installed in our home. Rick was responsive when we requested a quote. He was…read morevery friendly and extremely knowledgeable. For reference, our home had the venting/tubing ready for AC but only had a swamp cooler installed. We received a quote on Monday, spoke with Rick on Wednesday with a few questions we had & after deciding to move forward, he scheduled our installation for THAT Friday! SO quick! Rick and his team arrived on time and prepared. The job took about 7 hours & they were very respectful of our home, placing down materials to prevent any mess in our space. They removed our swamp cooler FREE OF CHARGE - that's usually a decent cost! They also cleaned up and removed everything that was being replaced. I can't recommend this company enough. The price we paid was very reasonable (the lowest we received) but the service is unmeasurable. They're knowledgeable, friendly, and efficient. Don't sleep on Rabbit Heating & Air!

used Rabbit Heating and Air to resolve a problem I was having with my new evaporative cooler…read more(installed by another company) I was told on the phone that it was a $60 fee to come out, but that it would be taken out of my total charge if I used their company. I was pretty sure the leaking was just an issue with the float arm, and told Rick, the technician who arrived, that. He was on my roof about 15 minutes and then came down and spent a lot of time bad mouthing the original installers. I find that to be incredibly unprofessional behavior. He told me he did adjust the float arm and that fixed the leak, he said a metal tube had a crimp in it, and showed me a picture of a metal tube with a very slight dent, he stated the spider/water distributing apparatus was leaking and he screwed it in using a little teflon tape. He also informed me they don't work on coolers with internal water sources, mine isn't. He then charged me $179! He didn't use any parts, and all he did was twist the float back on! After he left we noticed the water was spraying out of the tube connected to the outside faucet. It was fine the day before he came. It was obvious he had pulled on the plastic water line. It's easy to catch your foot on it, I've done it myself back when I took care of my cooler myself. I called and he came a day late. He accused everyone but himself. He fixed the issue and begrudgingly said he wouldn't charge me! He was very dismissive of evaporative coolers and this made me even more uncomfortable. I cannot recommend this company. I found this technician disrespectful and unprofessional, and I felt taken advantage of by this $179 charge.

Cameron was outstanding! Explained all the options and helped me make the right decision to improve…read moremy water clarity. Never felt like there was an upsell-- just got the job done. Hold on to this guy-- he's one of the best!

After a "FREE" visit, the Tech quoted $1400 to fix a simple pump replacement that will take 30-45…read moreminutes on our tankless water heater (according to Navien Tech Line and other over-phone quotes). Others have quoted over the phone $250-$450 (but they can't get to it until late next week at the earliest). The water heater itself would be $1500 to replace! There is no way this job was even 1/3 of $1400! He also said he DOES NOT do diagnostic for free; and that is $365 (later put in his estimate $233). So, Plumbline mis-represented that as well -- since I literally have it documented from their rep via text that they will do the diagnostic for free. All of that is highway robbery. They also wasted our workday by coming out 4 hours later than the END of the originally scheduled window of time (they did call to say they are running late). We should bill THEM for that time staying home ALL day on a workday -- instead of the planned half day. WE DO NOT recommend these guys. Seems like they are just another company that hopes folks accept an outrageous estimate because they are already in your home after accepting a $49 or Free estimate. We went with one of the quotes that are WAY LOWER and waited until they were available. Fixed for $250 TOTAL!