The office staff are friendly and helpful. Dr Kim did an extremely thorough auditory examination…read more She then began helping me sort which hearing aid style and brand was best for my needs, and comfort. A professional , and personal experience. Top notch!

My mom sees Dr. Adriana Sanchez, and we are extremely pleased with her service. She listens to her…read morepatients and addresses their and their family's needs in a kind and compassionate way. Dr. Sanchez recently fine tuned my mom's new, rechargeable Oticons and configured a device that allows her to amplify the television directly to her hearing aids (vs. increasing the sound for all of us). My mom--and the rest of us--are very happy with how the technology performs. The team at Arizona Hearing Specialists doesn't rush patients through, and they don't run late like many other medical providers in town. We recommended them to other family members who also have had the same positive experience.

"Jill Klein is the most unprofessional person I have ever met. Upon arriving she was almost 1 1/2…read morehours behind and all she did was criticize and blame other patients and her staff for her lateness. She was very pushy and rude only focusing on making a sale even before performing the hearing test. She never took the time to explain a warranty or other benefits I was entitled to. When questioned why she was attempting to sell me the hearing aids before the test, she told me that she had taken the time to do another patients hearing test first, then they never bought them. Her aggressive personality was very rattling and disturbing. I'm not the kind of person who gets pushed around but she really did a job on me. When I asked about hearing aids made in Germany, I hadn't seen them listed on the laminated sheet that she was offering to sell, she pulled a random pair out of the drawer and offered to sell them to me as long as I wasn't inputted into her computer yet because she was contractility obligated not to do so with United Healthcare. (She actually did tell me that) She acted desperate to make a sale. She was attempting to make a side deal with a pair that she no longer sold or offer any kind of warranty. Talk about dishonest. Everything was so disorganized and disturbing. I ended up giving her my credit card number to pay for the pair I was buying, made a follow-up appt and returned 2 weeks later. Upon arriving 1/2 hour early for my follow-up appt, she was again behind and blaming her patients for being late. She was unable to find me in the computer and acted frantic! Brought me into her office where she found the paperwork from my 1st appt behind the computer on her desk and the hearing aids were never ordered. I had several appts and errands to go to and since she was already 1 1/2 hours behind, I told her that we would reschedule for a later time. I repeatedly told her this and each time she insisted that I stay (my husband also had an appt for a hearing test). I finally told her "When you get your act together, call me for a follow-up appt). She wasn't happy but I was determined that she wasn't going to continue showing disrespect and act as though my time didn't matter. When I got out to my car, I went through my checking account for any charges she had made for the hearing aid. She hadn't charged my account yet so I called her from the parking lot. When she answered (her lady at the desk had called in sick and we were told she wasn't doing a very good job anyway) and I told her not to order the hearing aids. She informed me that she was doing that at that very minute and I told her that if she put the charge through my bank that I would reject the charge. We never went back. "

If I could rate this doctor and practice a zero I would. Jill was chaotic and doom piles of stuff…read morejust everywhere. Even her clock was still in the box just leaning on a box. Dr. Jill Klein is not a trustworthy doctor. She was very happy to see the insurance I had. And that'd they pay for my visit and hearing aids. But then she decided to say that I was being ordered 2 pairs. One for me and one for her. She stated that she wants to try them, and that she needs them more being that she's more hard of hearing. I would recommend anyone else before sending someone to her office.

After a PCS to Davis-Monthan I asked about a reliable hearing specialist and was told about Sonora…read moreHearing Care. Of course, months later I still had not done anything and now my hearing aids were in desperate need of some TLC. I asked around again and was told that Dr. Moore was the person I needed to see. I called for an appointment and not only could they get me in that same week, but they also worked with my insurance! So now my hearing test is current, my hearing aids are working as if they were brand new and Dr. Moore even gave me strategies for dealing with my tinnitus until I can get back in for treatment. I'm so glad I found such a great office on my first try, that doesn't happen often!

First time at this location. Staff is very cordial and helpful. We saw Dr Lara who is my husband's…read moredoctor. Very nice.

Love Costco and have always been happy with hearing center…read more New policy makes it impossible to get care and adjustments without an appointment weeks into the future. Big change and now very poor service. Avoid if possible

I have worn hearing aids for a number of years. I have had poor service and lots of expense…read more JZack is fantastic, he knew exactly what I needed and after 21 years I can hear. I don't know I am wearing these hearing aids, no discomfort, no feedback. He worked with my insurance to get me the lowest cost and quality hearing aids. I highly recommend Zack to give you a great improvement in your ability to hear. Thank you Zack.

I believe the name has changed to Hear USA, however the phone number and address are the same, as…read moreis the staff. I have dealt with them for over two years and they are amazing-from acquiring new hearing aids to assisting me when the need arises. Very neat and orderly office, staff is wonderful. I went in today with no appointment to get one of my hearing aids reprogrammed. They handled it within 10 minutes. Very courteous and professional. They are the best!

Julie has been the best at tuning my hearing aids! Sue is always very positive and helpful.read more

I've had outstanding care from owner, Russell Broadbent, hearing aid asst, Halley Rogers, and…read morepatient coordinator, Ashley. Highly recommend this team!!

I took my Mother to have a hearing test and her hearing aids adjusted. She is from the East Coast…read moreand really needed help. She was not hearing well and needed to be seen. They got us in quickly for an appointment. We were treated so kindly and the service was outstanding. She is so pleased with the results of her adjustment.

Crystal Fernandez was great. She set me up with new domes and filters for my Phonak hearing aids in…read morea few minutes. I am from Ohio and forgot to bring filters with me. Her office was pleasant and she was friendly and knew what I needed.

I am from out of town and needed some hearing aid domes. Crystal at El Dorado Hearing went out of…read moreher way to help me and was able to find some to fit my brand that they do not carry there. Very nice and personable.

We are back for a follow up visit. There is a learning…read morecurve to contend with using the bluetooth iphone feature in a movie theatre or dining or just at home. She can answer her phone as well just by touching one ear.

I can only speak from my own experiences. Everytime I have ever had to come to these TMC related…read morelocations, it has been top shelf each time. From. The birth of one of our children, surgery of another child, diagnosis of another, and today the hearing appointment; all top shelf, each time. I have worked regional, district and local HR in the health industry in my past careers, and in my personal and previous professional experience, kudos. Are they perfect, I can not say any place is perfect as we can always grow and improve, however, I have zero complaints thus far. This particular location has a sound proof children's play area... Very clean, quiet, and very well designed with ample lighting. Fair amount of parking with expecting parent parking which is always nice to see.

I purchased hearing aids from Arizona Hearing Specialists in midtown. The entire experience has…read morebeen incredibly positive. Dr. Megan Wright did everything she could to ensure that I got hearing aids that worked well for me and my hearing issues. I couldn't be more pleased with the entire experience. My last pair of hearing aids came from Costco . I did not find the hearing specialists to be interested or helpful. If you have hearing issues that require a more nuanced approach, then Arizona Hearing Specialists is the place to go.

After suffering with tinnitus for years and my ability to hear clearly going downhill, I decided to…read morecontact Arizona Hearing Specialists. I made an appointment with Evan Davies, a certified audiologist with a doctorate degree. Evan was personable, knowledgeable, and he explained things very clearly while encouraging questions. My 90-minute assessment (which included extensive testing) left me with a feeling of hope. The follow-up appointment went just as well with Evan explaining in detail the workings of the inner ear and what causes tinnitus. VERY interesting. Evan came up with a couple options for me to pursue. He explained what the options entailed and even told us how much each selection would cost. I haven't yet decided which plan to go with, but I know Arizona Hearing Specialists will be with me every step of the way. I highly recommend Arizona Hearing Specialists for any hearing problems or tinnitus.

Very smooth from start to finsh. The doctor talked me through everything and I was literally done…read morewith all my testing with thorough explanations in under thirty minutes. The receptionist was very friendly and my wait time was short.

Upon my initial visit It was explained to me that the quoted price included a service plan, but I…read morewould have the option of just getting the hearing aids and declining the additional cost of the service plan. Be aware that is not an option and the service plan is mandatory if you're purchasing here. Other than that it was a good experience, but I'm sure a better deal can be found. Back to square one.