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    Cornerstone VNA

    3.2 (9 reviews)
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    Extended Family

    Extended Family

    2.3(3 reviews)
    23.7 mi

    I would definitely not recommend this company. The workers, while very nice, were clearly not…read moretrained. I came home to find clothes dumped on the floor, dishes in the sink, a life alert bracelet not put back on, even the cat locked in the porch, among other things. The home office never gave the workers my relatively brief list of chores which meant that I needed to spend time (at my expense) going over the list. The office was inconsistent in contacting me about what worker was coming. Last week the worker was late and when I called to inquire, they said that they had switched workers and this one would be 15 minutes late. She never apologized, instead insisting - 3 times - that they had called, which they had not. Overall there seems to be a lack of concern and competence, and I did not feel confident leaving my 98 year old mother in their hands. The work is too important to have such a cavalier and unprofessional approach especially at $40/hour.

    This place is disorganized and their billing is a mess so I would not recommend them. I hired them…read morefor 4 days for a relative in hospice at my home and I've spent more time explaining what I paid and going over the bills with several different people in the organization! Even the Director. I have an email from her saying what I owed - I paid it - and I keep getting more bills! Even when I send copies of my cancelled checks, and I speak with them personally and they agree what I paid, I get more bills. It is beyond ridiculous that they cannot figure anything out. I can only imagine if I hired them for a longer period of time what a mess this would be!

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    Cornerstone VNA - homehealthcare - Updated May 2026

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