This is a mixed review since there is good and bad to mention. I contracted with this company to…read morereplace my siding and double decks. This wasn't the lowest priced bid, yet it also wasn't the outrageously high quotes I received from other companies. I was very excited to finally get this work done. At the same time I was working with TGR, I was also contracted with a roofing company, a painter, and a gate company. In the end, the only company I had problems with was TGR Construction Co.
There are things I wasn't prepared for in this process, such as my pictures falling off the walls during the siding tear off or the cracks in the ceiling and walls created with the tear off, of which they tried to tell me all these NEW cracks (I live in this home) are due to normal settling of my home and said all houses settle with time and this is normal and not due to the siding job. I know it's not a coincidence these new and sudden 'settling' cracks appeared with the siding work. They broke through the ceiling upstairs and they did own up to this, maybe because it's hard to justify 'normal' settling with sudden stucco all over the floor.
There were structural issues that arose during the project, at nobody's fault, that ended up costing me $11K more than my contract. Then I was also charged $4900 more to remove windows and have them reset. Btw, three other companies included the window removal and reset in their contract. It was considered standard for other companies.
After the siding and decks were done, I was left with HVAC refrigerant lines on the ground and blocking doors and windows for my tenants, wires dangling under the deck staircase, the Radon remediation system wasn't reattached correctly and sparked scaring a HVAC technician and me, a deck rail was reset too low, refrigerant line covers were accidentally thrown out, and my daughter and I each did double sweeps for nails left behind when work was done. It took almost two months of asking for them to resolve these unresolved issues before some things were finally done. Jan 20th, three months after the crew left, I finally had the last unresolved issue handled.
As a consumer, when I contract with a company, I expect to have the job done right without unnecessary stress. That did not happen here.
On the POSITIVE, the crew is hardworking and really nice guys. The siding and double decks look great now. My home underwent a metamorphosis and is now beautiful and I receive compliments. I had crappy, rotting decks replaced with sturdy decks. This is the only reason I give a 2 rating instead of lower. All the mishaps, repair delays, and stood up appointments made this extremely frustrating and stressful.
Could I have achieved my desired results without the frustration? I'm sure I could have with a different company.
Buyer beware! Educate yourself on all steps that need to be in your contract. Make sure the removal of your windows for proper flashing is in the contract.
I know A LOT of people and all my other contractors received more jobs through my recommendations. I know currently four people who are looking for a recommendation for siding, yet I can't recommend TGR Construction.