Last year, I called up Bridgetown to get a quote to replace some of my windows. Frank came out to…read moreassess and develop a quote. Realizing I wanted to replace all the windows and patio doors, I delayed a year and contacted Frank when I was ready. First of all, Frank is a joy to work with. He was always communicative, prompt and friendly. He offered for us to come out to the showroom and see the windows and doors in person. I went with the Milgard Trinsic Windows and Doors. Second, the install team was excellent. Every day, they arrived on time and hit the ground running. Having a number of contractors for projects over the past 5 years, this team has been the best. I moved out of the house during the project, but I stopped by daily and everything was always cleaned up and in order. Third, I really appreciated the effort and thoroughness on the last day of cleaning the exterior and especially the interior of the house. The team takes great pride in their work and you can tell that is 100% employee owned. If I had to say there was a down side, its you may be in for a wait when placing your order because their work is in high demand (the first year quote, I would have had to wait 4-5 months). Finally, the windows and doors are beautiful. What a difference this made in regards to temperature, sound, and clarity. Not to mention, the ease at using the doors and the contemporary narrow frame modernized our home. We could not be happier.

I had 3 windows replaced. Installation took one day and I thought it was quick. There was minimal…read moredisruption in the house, and the window areas were tented off to restrict any mess to those areas. The installers answered my questions and explained everything. One of them was damaged(I wouldn't have noticed). They installed it, ordered another window, and replaced the damaged one when the new one arrived at no charge to me. I love the windows. They are energy efficient and let in so much light!

This was a great experience from sales with Matt, to install with Zach and Jose. They were…read morefantastic They were timely, thorough, cleaned up at the end of the day before they left. The windows look great. I'm happy with their services.

We needed 3 west-facing windows replaced. I asked for quotes for just the windows and then…read moreinstallation as I have friends that are contractors who could install them if it made sense. Well...the quote for the windows was $5k. The quote to install them was $8k on top of that! Are you kidding me? After I stopped laughing I arranged to buy the windows but wanted to have Lifetime measure them to make sure that was done correctly. That price was $750 to come out and measure 3 windows! Begrudgingly I paid that just to be safe. The guy that came out to measure told me to just let them know if we had any install questions. The largest window came in two pieces. I reached out to find out if Milgard provides any kits or best-practice instructions for "mulling" the windows together to ensure a tight seal. Reached out again. And again. Finally got a call back to say "we're waiting on the Milgard rep and will get back to you"....well that never happened. Windows were installed and they are fine but the severe lack of follow up up by a company that will quote you $8,000 to install 3 windows left a very bad taste and we will look elsewhere for future window needs. RESPONSE TO OWNER: Sir, no amount of training, experience or insurance justifies $8,000 for installing 3 windows and your company's quote was nowhere near competive. I got two other quotes from outfits just as reputable as yours that were several thousand dollars less so you can step down from the pedestal....you're not the only reputable game in town. I would not be posting this review if the issue was soley cost. I can always go elsewhere for windows. Nor was I holding you accountable for installtion challenges. I was mainly holding you accountable for not following through when we were promised assistance with questions. There you failed. The main question was simply to ask if all the parts were there for the install. And since you didn't deliver my screens with the window delivery (I had to call back for those too), I'd say it was a valid question. BTW, being someone who mainly just posts negative reviews doesn't suggest anything about me or the honesty of my reviews. It's quite common for people who normally wouldn't bother to post reviews at all, to go to the trouble only when they feel strongly about something one way or the other. But nice try tho!

We had a Tuscany Patio door and a Thermatru front door installed all in one day. Our design…read moreconsultant, Chris Scully, walked us through the whole process of choosing our front door and the back slider door. We have been completely satisfied with the initial process, and the installers and the products themselves are the highest quality and perfectly installed. I have referred a few of my friends and will continue to let people know if they need window and door replacements Henderson and Daughter is the place to go. Jim and Candi Walker. Vancouver, WA

We're very happy with the results we got from Henderson & Daughter. We evaluated four different…read morevendors to upgrade our windows and doors. We went with Henderson & Daughter as a result of the thorough attention to detail provided by their designer Chris Scully, who identified some details about the install that none of the other vendors caught. Everything happened on exactly the schedule that was provided. Aaron and Bill did an excellent job with the installation. Highly recommended.

Our house was built in 1995 and the windows had been replaced once (according to neighbors) but…read morethey were very cheap quality. With the heat we've had the past few summers and then the snow that seems to be a yearly event now, we thought it was time to get a really good widow upgrade. We also wanted out house painted after installation and Clear Choice set that up for us as well. (See my review for Triple A Painting). What we loved most about dealing with Clear Choice Windows & Doors was the personalized service we received. They have a large selection of window frame materials to choose from and our choice of fiberglass was an easy one. It was explained to us that fiberglass windows are stronger than both vinyl and wood, making them incredibly resilient to weather and climate -- perfect for PNW homeowners. From start to finish, our team of window installers provided friendly service, excellent craftsmanship, and it took only two days to install the 10 new windows in our home. Before, during and after, the team cleaned up and kept the work site tidy at all times. There was minimal damage to our landscaping as well. We can feel a definite difference in the inside temperature of our house since the new windows were installed. Our AC doesn't seem to work as hard and it takes less time to cool off in the summer and to heat in the winter. The outside look is classy and fits well with the style of our house and the neighborhood. We highly recommend Clear Choice Windows & Doors if you're looking for new windows.

Everything went well until installation. A few adjustments later and the gaps were closed…read more Competitive pricing but not the lowest

Travis and his team did an excellent job installing the door I requested. A lot of other companies…read moreweren't willing to work with a door from Home Depot, but Willamette Valley Window didn't mind. They also gave me a very affordable price, were willing to work on a Saturday, and accepted credit card payments without charging an extra fee. I highly recommend them and would definitely use their services again in the future.

What a terrific experience it was to have Travis Reed and his team work on replacing two windows. A…read morebig shout out to the guys - Brennon, Alex and Tyler. They showed up on time, were professional, gracious in answering our questions while keeping focused on the job. And their attention to quality detail on each window was truly refreshing. Now that's not something you see everyday! If you're looking for a window company don't go any place else - Willamette Valley Windows will not let you down. Thanks so much guys for a job well done!!

This company removed our old insulation from all 3 attics and from crawl space and replaced with…read morenew insulation. They also installed new vapor or water barrier in the crawl space. The work was done as planned without any glitches. It has been 5 years and no problems at all. I have recommended this company to several of my family members and friends who are also happy. Daniel, Mira and Leah were amazing.

Greensavers should be called lifesavers after the solid they did me. I have used Greensavers in…read morethe past for weatherization jobs and recommended them to friends who have also hired them. I recently purchased a home that needed a lot of love and Greensavers was one of the contractors that gave me a bid for work paid for by a home energy improvement loan. Two weeks before Greensavers were to come I called a different mechanical contractor to do a routine furnace maintenance. The tech discovered the unit was damaged. It was possible it could leak gas. I had a negative expereince with the contractor (another company) who performed the service. I did not feel comfortable moving forward with that company to do the furnace replacement so I called Greensavers the same day. I explained the situation, that the furnace needed to stay off even though it was getting colder and Mira came out that same day to work through the options with me. This required a lot of leg work for Mira and the team as supply chain issues for HVAC units, HVAC sizing, schedule and availability, space and electrical constraints, incentive programs and budget all had to be considered. There were so many moving parts! Within a couple of business days she had reviewed the incentives, consulted their HVAC techs, project managers, schedulers and gave me several options that would keep the total project dollar amount at the same level as the original scope of work and with the potential to get the job done soon so that the house would have heat. We walked through all of the potential pros and cons of the new scope of work: full electrification, air sealing, weatherization and ultimately landed on a plan that would improve comfort, energy efficiency, air quality and actually ended up costing less than the original scope. The team actually managed to get both the HVAC replacement and the weatherization job scheduled and completed during the same time frame for which the original job has been scheduled - despite the huge changeup in scope. When Mira handed off the job to Charlie (the project manager) and Daniel (the field crew lead) I was so impressed with how customer service oriented they were: they always asked me about the tradeoffs and gave their honest opinions about whether aspects of the job were worth it. Even seemingly little stuff - like would I still want the door weather stripping if there were a possibility it might damaged the newly renovated hardwoods - showed me they not just there to check a box - they were acting like partners in this project and showing they cared about my house and much as I do. This is a firm that specializes in clean electrification and we went deep into considering full electrification of this home, but due to sizing and supply chain issues it just didn't seem practical to go that route given that the heat was off and it could push the job out significantly. Charlie explained a few future options where an attic heat pump could use the furnace as auxiliary heat during cold weather days. I hadn't heard of this option before but when I checked with my energy efficiency and heat pump expert friends they were all aware that this was a great option for people who for reasons like mine ended up having to go with a gas furnace replacement due to timing, budget or both. Charlie and the crew always advocated for the best solution practical even if that meant that I would end up paying them less for the job overall. I super appreciated his and Mira's friendly and proactive approach to answering questions, explaining options and working with constraints. This week their crews came and did a fast, clean and efficient job of installing the new furnace and thermostat, insulating and air sealing the unfinished basement and HVAC ducts. They thought through all of the little details - they ran the line for the furnace condensate pump to an interior drain. This is a big deal. The condensate pump on my last furnace runs to the exterior of my house (a typical configuration) but this means when we have a cold snap it freezes and shuts down the HVAC completely. Their crew had already anticipated this potential problem before I brought it up! They ran new ductwork where the previous occupant had made some odd changes that interfered with window clearances. Somehow - even given the non standard size of the ducting and odd placement - Daniel and his team fit both the ducting and insulation in a way where the window could be operable. They were respectful and left the job site clean. I am so thrilled to have a warm, cozy home in time for the holidays. Thank you to the whole crew at Greensavers. Appreciate you.

This company doesn't have professional interior painters. I hire Paul, he refused to brush paint…read more So, he sprayed the trim and doors leaving a lot of drops, runs and dry brush strokes dried into the finish of the doors and trim. The front door was to be painted "Black" he primed it with white primer (not tinted) and expected to cover it with two coats, I could still see the white primer through the black paint. After informing him of this, he tried to paint the door using a flashlight. He got black paint on my screen door and jam, and he painted my metal threshold white. They did a poor job of preparing my home before spraying which caused a lot of over spray on the doors hardware, and floor vents. I had Paul (The Owner) return to remove the paint from the hardware and vents, and to complete a professional edge-line everywhere (that's where two color met or colors end) Yes! I had to tell him to do that). Paul also purchase and painted incorrect paint colors. I ask for Kilim Beige and Pure white-Extra White. He chose and brought colors of his choice from another job. I assume thinking I would not know the difference. He painted all my walls Agreeable beige and all my trim Alabaster. I had no choice but to keep the trim/door color but made him paint all my walls the right color. After he completed the work including his 101 painters mistakes. He sent me a bill demanding another $1000 + $340 to pay Washington state taxes. After doing some research and requesting his companies Washington State tax ID and insurance information. I found he's not license in Washington. The request to pay him taxes was a scam to get more money, he's not paying to Washington. Everywhere he applied wall texture looks like a large patch. None of the texture match the original texture not even by a little. That's not professional work!!... They are not qualified to do interior painting!! I'm very disappointed with the work Paul C Connell and Antonio his employee done in my home.

Reliant did a fantastic job of painting our home. Their communication was excellent and they both…read morestarted and completed the job on time. We will definitely use Reliant again.

My opinion... It is based on my horrible experience with Serenity Windows over installation of 38…read morewindows in December 2025. If we had fewer than 20 windows to replace, I would not be aware of these problems. I suspect that this is the case with the customers who left positive reviews for Serenity Windows. We also had Serenity's work inspected by 3 separate companies. All 3 companies came to the same conclusion: the work is done incorrectly and definitely not by manufacturers' specifications. Stay away from Serenity Windows: they will charge you for correct installation but will do a horrible job that will destroy your house, if left uncorrected. There are reputable exterior remodel and window installation companies. Some of them will give you up to 30 year warranty; use these reputable companies. In my opinion, Serenity is highly unethical, dishonest and incompetent operation. They lied to me about everything. I initially signed a contract with another company. After the windows were ordered, I learned that several windows were incorrectly ordered and that the work would be done by a random subcontractor. We terminated contract on mutually agreed terms with the help of the attorneys before any work was done. I was open with DJ and Hannah why I terminated the contract with the other company. Serenity assured me they have Milgard trained and certified installers and that Milgard asks them to fix problems caused by other installers (this is a lie). They assured me that the work will be done according to manufacturers' specification, as required by our contract. After 20 windows, I started to suspect that Serenity has no clue what they are doing, but DJ and Hannah told me to trust them. Initially, I trusted them as I did not expect a contractor to be so untrustworthy. Also, I did not think that any REASONABLE contractor would be so unwise as to clearly breach the contract by not installing the windows per manufacturers' specification, as required by our contract. I finally called Milgard and our building inspector. I found out that Serenity is not Milgard certified. I got installation instructions and forwarded to Serenity, but they chose to ignore the instructions. Only after I forwarded email from the building inspector stating that Serenity is installing windows incorrectly, DJ admitted that they are doing this wrong. DJ also told me that if they fix this step, the installation would be up to manufacturers' specifications. This is another lie. I did not know about multiple additional problems until 3 reputable window replacement companies examined Serenity's work. DJ also lied about repairing dry rot around the windows and charged me for it. We just removed the trim and dry rot is still there. They damaged window frames by incorrectly placing screws. They lied to me about properly placed "flashing". This tiny piece of metal (1-1.5in when it should be 4-6 in) was sitting behind the siding on all of the windows that we have exposed so far (not behind the house wrap, as it should be). There are multiple other problems, but I have only a limited number of words that I can use in a review. I almost called the police on DJ on March 16, 2026. I told him that his work needs to be taken apart and redone as they left my house open to water damage and pest intrusion and I would be withholding $400 (I was going to withhold the 2nd half of the payment, $26125, until the work is corrected, but they charged my credit card for $26125 even after I told them in writing to remove my card from their files and never charge it). However, DJ stopped the installation of the last window and started threatening me. At that point I was done trying to work with Serenity and was ready to call 911, but he left. Check Woods General Contracting, their most recent adventure (before Serenity). Low volume production (2014-2020). Even with that low volume and short time in business, they managed to get 2 CCB complaints and 1 disciplinary action from CCB. In April of 2020, they decided to rebrand themselves as Serenity Windows: no building inspections to deal with; after the trim is on, most homeowners will leave the windows alone until there is a huge problem with dry rot. By the time you discover dry rot, Serenity's 1 or 2-year warranty will expire. We are in the process of fixing their damage and dealing with unauthorized credit card charges. We will be sending them a bill for repairs.

It is SO REFRESHING to find awesome contractors who are transparent, affordable and friendly. As…read moreour doors took forever to get delivered, these guys had to wait a few months before getting them installed. However once the doors arrived, the team was here and ready to get to work. We had two sliding doors replaced- taking about a full day of work and at a fairly reasonable price. We will for sure reach out to these folks again!

Mike's team replaced all the windows in a 100 year old home. The entire team and process was…read moreexcellent; professional and well worth the price.

Zen Windows was the kind of company we were looking for. Pierce listened carefully to what we…read morewanted and focused on that. There was no upselling at all. He was quite knowledgeable about their products and made an informed recommendation. The communication with Pierce and with Dave was the best - very responsive and very direct answers. When there was a bit of a hitch in the process Dave went above and beyond to make sure we were happy with the outcome. We picked the right company and the windows are beyond our expectations. Thank you, Zen Windows!

Robert and his assistant just departed after finishing repairing the door frame of a back entrance…read moreto my shop. They arrived on time and spent the next 5 or 6 hours working to repair a dry rot section of the frame. They were efficient at their task, and it now looks as good as new. As they finished up, they pointed out several other frames that need attention and I plan to have them take care of them, too. With the holidays at hand, we have agreed to address those after the middle of January. I couldn't be more pleased with the work accomplished today which was completed within my budget.

I hired Robert to rebuild two porch pillars that had rotting wood at the base. He was very…read moredependable, showed up when he said he would and he communicated with updates on his arrival timing. Unfortunately, the end result is pretty rough due to a choice in materials that ultimately comes down to saving himself about 50 bucks by choosing very low-grade plywood instead of a higher-grade smooth version. (They didn't use finish nails either) Lesson learned to supply my own materials, but it seems he could have communicated the options to me, especially after I supplied some of the other materials that were supposed to be included in the quote. The job was done quickly and I can fix it but I wouldn't hire this contractor to do any finish work.