Great auto repair ac has been giving us problems for 5 years no shop could fix it took it to lil…read moreRick's now ac will freeze ur behind off wife is supper happy thanks Lil Rick's

I've known Rick since Highschool and I know him personally. If it rolls out of his shop it would…read morehave to meet his very high standards. Rick has never driven anything but the best. I still remember that 70' SS 454 Chevelle he drove. That car was to apple of every bodies eye. CL " Pepper" Leon Roberts.... Musician, Austin Texas

I've taken my Mercedes Sprinter Van to Pronoss on 2 separate occasions. The first time, I was…read moreinvolved in a car accident and the van had damage. Jessica was amazing with coordinating repairs with my insurance as well as keeping me up to date and went above and beyond to communicate with me. The second experience was very recent and again Jessica was very communicative and knowledgeable about a part that needed repair. She was easy to work with and straightforward about cost. Everyone I came in contact with at the business was friendly and helpful. I would highly recommend Pronoss!!

From the owner: We Fix Big Trucks. It's just that simple. Medium duty. Heavy duty. We do 'em all…read more We're Oklahoma's experts in specialty collision repair, focused on getting your back to business and your big truck back on the road.

We were traveling through OKC, almost 200 miles from home and 600 miles from our destination and…read morethe car just quit. Got pulled in to a Family Dollar and called roadside assistance for a jump. When they didn't work, we were trying to figure out a way to get out of OKC so we could get to our daughter's graduation and Steve walked over and asked if we needed help. When we told him what was going on, he offered to diagnose and fix the car. He did a fantastic job, pulled the alternator while we Ubered to a parts store and picked up what we needed. He had us on the road in no time at all. Thank you Steve! You saved the week!

He did a great job, showed up on time and fixed the windshield washer pump first time. Would…read moretotally recommend !

Came in to see what was wrong my car and Hugo and his team are amazing. They were able to figure…read moreout what was wrong with my car and fixed same day. Even without an appointment they were incredibly flexible with me. Would 100% recommend coming here to get any repair done. It's a bit far from where I live but it was worth the drive. Thank you again!!

Legacy gained a client in me! Needed a last minute install, reserved an appointment within the hour…read moreand they had me in and out within 2 hours. Appreciate them tremendously and will definitely use them for any and all maintenance and servicing.

This place was a nightmare. One of the worst experiences I had at a shop…read more Overpriced services -- $200/hour when most shops in the area charge around $150/hour. They don't accept credit cards and push payment through cash, Zelle, or Cash App, which is a red flag by itself. When I asked for an estimate, the owner said, "We don't give estimates -- if you're in trucking you should already know the pricing." Absolute joke. Lack of competence on standard repairs, poor communication, and zero accountability. I could go on, but the bottom line is this: do yourself a favor and find a more reliable shop that isn't price gouging.

Our observations indicate a deficiency in the commitment to quality, as demonstrated by the limited…read morewarranty period of less than 12 hours, which raises concerns regarding the company's ethical standards and integrity.

I got excellent service and Oklahoma. I was here all the 15 minutes. Got my refrigerator installed…read moreand a replacement mirror excellent service.

I am extremely disappointed in the service and, more importantly, the lack of accountability at…read morethis location. I will not be returning. I brought my truck in for an exhaust system issue and was told I needed to go to an authorized Freightliner dealer for proper diagnostics. After previously visiting a shop that did not have the correct software, Premier diagnosed the issue and provided an estimate over $2,000, with the actual part listed at around $50 and the remainder being labor. I was informed the repair could not be completed that day and that I would need to return the following morning. Because my truck is my livelihood, I asked if a technician could show me the exact sensor that needed to be replaced so I could attempt to have it repaired elsewhere. A technician walked to my truck and physically pointed out a sensor and confirmed that this was the one needing replacement. I then asked if I could purchase the part. I was told yes, and I purchased the part directly from Premier. I contacted a roadside mechanic to perform the repair. When he arrived, he informed me that the part I was sold did not match the sensor that Premier's technician had pointed out. I immediately called Premier and explained the situation. I was told that the wrong part had been given to me and that someone would bring the correct part and swap it, since I did not have enough time to return before closing. I was told they would drop it off on their way home. I waited. No one ever showed up. Because the correct part never arrived, the roadside repair could not be completed, resulting in additional downtime and expense. The following morning, I returned to Premier to explain everything that had occurred. At that point, I was told that the part I originally purchased was actually the correct part according to the diagnostic report, which directly contradicted what I was told the previous day and the sensor that was physically pointed out to me at the truck. In other words, the sensor identified during diagnostics was not the same sensor the technician showed me in person, yet I was left to absorb the consequences of that inconsistency. Instead of accountability, I was met with internal finger-pointing. Service said it was a parts issue. Parts said it was a service issue. No one took responsibility for the conflicting information, the missed follow-through, or the financial loss I incurred. In total, I spent over $400 at Premier, plus hundreds more on roadside service, and nothing was repaired. I was repeatedly asked for the name of the associate who said they would bring the part. I do not have a name. However, I find it troubling that the focus became questioning my credibility rather than addressing what went wrong. I have photos of the sensor that was pointed out to me, and there would be no reason for me to fabricate this experience. As an owner-operator simply trying to keep my business running, this was extremely disappointing. I came in seeking solutions, not blame or internal conflict. Accurate diagnostics, clear communication, and follow-through should be the minimum standard at an authorized dealership. Mistakes happen. Lack of accountability should not. I strongly advise other owner-operators to proceed with caution, double-check everything, and get all commitments in writing.