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    Cornerstone Financial Group

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Cornerstone Financial Group

    Auto loan

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    3 years ago

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    Telcoe Federal Credit Union

    Telcoe Federal Credit Union

    (3 reviews)

    I've been a member at this Credit Union for a little over 5 years now and I have had nothing but…read moregreat experiences. I went to the Credit Union to do a address change over at the Main branch on Louisiana St. downtown and everyone is always so pleasant. My intention was to only do a address change but I ended up applying for a Christmas loan with the loan dept and the one on one interaction that I got from Tony was above and beyond expectations. I will continue to be apart of this Credit Union. They never disappoint me and are always ready and available when needed. They are truly only one call away from their members. Thank you Telcoe :)

    I've been a member of this credit union for years but I've never used it for anything but a small…read moresavings account. I had a credit card with credit card style interest and I thought I would give Telcoe a try and see if we could get the interest down. I applied for a personal loan from them to pay off the card. Here's how it went down. (Tuesday) Them: We can loan $X for every year you have been at your job. Me: Great, I've been there X number of years. Them: Please fill out this application. Me: Done! How long will it take? Them: We should get an answer this afternoon or tomorrow and have the money in your account Wednesday. Thursday at the latest. We will call you and let you know. (Wednesday) Nothing (Thursday) Nothing (Friday) I call them. Me: Hello, I'm calling to check on the status of my application. Them: It is being reviewed and we will call you when it is done. Listen, when you do business over the phone, your tone means everything. From this woman's tone and attitude she might as well just told me to F' Off and she would get around to my application when she was damn good and ready. I was shocked at the rudeness. (Saturday) Nothing (Sunday) Nothing (Monday) Nothing (Tuesday) I call again. Me: I'm calling to check on the status of my loan application. Them: My computer messed up. I will have to restart it and call you back. (Two hours later) They call back. Them: We need a small bit on information from you. Me: Why did it take a week and multiple phone calls before you asked for this information? Them: Uh, I don't know. I'll see where we stand and call you back. Ten minutes later I got a notification from Credit Karma telling me that someone had ran a credit check. AN ENTIRE WEEK AND THEY JUST NOW CHECKED MY CREDIT!!! (An hour later) They call back. Them: The underwriters agreed on the loan but they insist that you cancel the credit card after you pay it off. Me: No Them: Uh, OK. Where would you like us to send the check? I hope these people never play poker because they can't bluff for squat. Once that loan is paid, they have lost a customer.

    Cornerstone Financial Group - autoloanproviders - Updated May 2026

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