Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

These guys are our go-to, ever-reliable pond guys. They clean it, they maintain it ( not much is…read moreneeded) and they are wonderfully responsive when a small crisis occurs . We feel lucky to have found them and after 14 years, we know our pond is in good hands!

Am a happy customer. The pond was originally built by Ted over 20 years ago. I have been cleaning…read moreit myself for years, but as time went by, sludgy dirt built up at the bottom I didn't know how to get rid of, a few rocks fell off the edge, I could not keep up with the work by myself, therefore, asked Ted for rescue operations. Ted's crew showed up, repairing and restoring my old pond. The crew were professional and courteous, and cleaned up mess before they left. The pond looks brand new now. Thank you! One drawback: You need to leave quite a few messages and emails until Ted responds. Don't give up...

Joel and his team are great. We just moved recently and we're looking for someone reliable to mow…read morethe lawn for us. Also wanted to do a big cleanup because the house was sitting a couple of years and everything is wild and overgrown mixed with a lot of dead. They are doing a great job. Thank you for taking care of our property.

From the owner: Bear Rock Landscaping Provides Landscaping, Lawn Maintenance, Excavation, Tree Removal, Hardscaping…read moreand Stump Removal Services to the Durham, CT area.

Great communication and delivery. Was able to deliver my mulch in a tight area. Quality product…read more Super friendly to work with!

Torrison is as good as it gets! We live in a clearing in the woods, where we have a variety of…read moreperennials, shrubs and trees. Ten years ago they put a lovely patio, wall and walkways; now, they refurbished the gardens into a little paradise (especially for bees, birds and butterflies). Torrison has provides great ongoing landscaping services, and we look forward to having them expand the patio and put in a fire pit next month. The staff is well organized, thorough and very precise!

Let me start by saying that the only reason that they even get a single star is because the end…read moreproduct that I asked for turned out to be a nice addition to my property. With that said, the rest of this review will be largely negative for a variety of reasons that I will describe below. Let's get the positives out of the way. The person who took the initial measurements of the property was personable and professional. In addition, as mentioned above, the actual outcome (a walkway) ended up being pretty nice. Now for the negatives, which make up the majority of my experience with this company. 1) scheduling: when I made the decision to go with them, I asked them when the work would be started. Their response - call us back in 3 weeks or so and we'll see if you're on the calendar yet... What good looks like to me is that they tell me a target, and then get in touch with me regularly as we get closer to the date. In addition, even though they eventually told me the date, they showed up unannounced two weeks early (no joke - they just showed up, assuming it was ok to get started...). To add to that, they didn't finish the first day, and said they'd be back the next day. Well, they didn't show up, so I had to call the office...again... They ended up coming the following day. 2) the job site: there are too many problems to list here, but I'll do my best. First, they dug up a bunch of dirt for the walkway, and they just threw it on the grass surrounding the area. So much that I had to replant grass seed in the area. Second, for a company with "garden" in their name, they sure do seem clueless in terms of how to work a garden. Specifically, they dug up parts of our garden, and, instead of putting it back, they just placed the dug-up plants on top of the dirt (vs. replanting them). In addition, they tossed a bunch of dirt on top of the newly mulched garden area... Third, when digging, they cut an exposed root to a tree in the yard. I guess we'll see in about 7-9 months if the tree survived... Finally, they went in my fenced-in back yard for some reason. Well, instead of closing the gate when they left, they left it wide open, which would be fine if I didn't have kids and several animals who roam the backyard... 3) communication: last but not least, their communication was quite subpar. Aside from the scheduling mishaps, they were unresponsive to email, and messed up my final invoice (added a line item for a $750 project they didn't do...). Overall, this was a poor experience. I would strongly recommend against anyone doing business with this company. Keep looking - you can thank me later.

Had a potential gas leak when we switched on our furnace for the first time. Our house is over 100…read moreyears old so nothing seems to be a simple fix. My husband needed help and wasn't comfortable taking it on himself. With the cold weather wave it was hard to get a call back from anyone! Frank called us back and came over within 24 hours to check out the situation. He assured us we were safe but also prioritized the project due to my concerns for safety. Work was quick, cleaned up after and he was great to be around. I would 100% call him again for any plumbing needs! He just started his own business so his availability is awesome right now which honestly really helped!

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**