I've been going here for several years. Not sure what has happened to them over the past few years…read morebut visiting their office has become extremely frustrating. Today, I had an appt for 11:45. For the last several days, I've gotten text message reminders, voicemails, and emails reminding me of the appt. Yesterday, I was asked to come in 15 minutes early. This morning I rec'd a text that my appointment was moved to 11:30. I changed my plans around at work to accommodate. I arrived at the front desk at 11:25. I filled out one sheet of paper and they copied my insurance card. I sat down in the waiting room at 11:30. The waiting room had 5 or 6 people waiting when I arrived. I waited in the waiting room for 50 minutes. I asked the front desk why I was asked to come in early and my appt time was changed and no one had a clue. I ended up leaving. Based on prior visits, surviving the waiting room doesn't mean you are on the fast track to leaving anytime soon. Once you pass that hurdle, then you get to read the eye chart. Then back to the waiting room - or if you are lucky, on to your room....to wait. Then after 10-20 mins Dr Trapeni will visit. They you are rushed out to the saleswoman who pushes overpriced lenses and frames. Beware, she gets upset when you tell her you just need a copy of your prescription so you can order your glasses online for half the price. They have always quoted me $300ish on basic glasses with none of the fancy lenses and add-ons. My insurance pays $200 towards that amount. However, I learned a couple years ago, I can go online and get the EXACT same glass, plus all the upgraded lenses for less. For instance, had I gotten to see a doctor today, I was going to order online and get name brand eyeglasses (with upgraded lens) and sunglasses for $240 - TOTAL, that means only $40 out of pocket for TWO sets of glasses. This practice couldn't come CLOSE to that price. I wish I could say the extra expense paid for better service, but after waiting 50 minutes for nothing, I don't think that's the case.

Dr. Trapeni is an outstanding eye doctor. Having said that, it takes more than just the boss to…read moremake a good experience or a bad experience. Well, the front desk staff really makes a rough mark on this establishment. The main front desk person is abrupt, harsh, and inept. Sadly, this is making me not want to go back even though I really love the care of the doctor.

Tamar is my Optician. She is fun to work with and is an eyewear stylist.She helped me to select…read morefunctional cute and classy frames. Ask her about the eyeglass bundle. Buy one pair get the 2nd pair 50% off. Each person that helped me, Isaiah with the eye tests. and the receptionist who helped take my new insurance info is kind and professional. I love The Eye Doctor, Dr. Kaminski. I am a Senior Citizen. He has explained how medical issues can show up on your eyes, and what possible effects of poor hralth may affect your driving at night. He is a great human being. Thank you everyone on my September 29th visit.

While the quality of glasses Eyecare Plus provides is always great, their staff situation is an…read moreabsolute mess. Multiple times I've come in the middle of the day for pickup and have found they are closed for no reason posted anywhere online or on the door. They also frequently lie about the status of any orders. I was told my new glasses would be ready after a week and after three weeks of no news I contact them and they just so happen to come in the next day. Same thing with a pair of contacts that they straight up admitted to forgetting to order. It's frustrating for a place to advertise pickup anytime but not actually have that amenity. Would recommend for their quality and pricing but if you value honesty and punctuality I would steer clear.

Best place in the Boro for eye care, with the best doctor, Doctor Jennifer Drake and the latest…read moremost modern equipment.

We recently relocated to TN looking for an eye doctor and Dr. Smith & staff were very helpful &…read moreprofessional. They have the most updated technology to give you an accurate diagnosis. I will definitely be back next year for my yearly checkup.

This is a great staff and they are all professional in terms of helping. I would recommend going…read moreback and they have a lot of options for frames.

Dr. Goolsby and her staff were kind, and professional. They were very welcoming for my first visit…read more. I will definitely be returning for future eye care visits.

We had a great experience! Carl D, He was very professional, efficient, and got us in and out in a…read moretimely manner. What really stood out was his attention to detail and customer service. We were dehydrated, and before we even had to ask, he kindly provided us with water. It's clear that he genuinely cares about his customers and goes above and beyond to make sure they are comfortable. I highly recommend his services and would definitely return in the future!

We have used this location twice and both experiences were incredible. I paid an extra $15.00 to…read moreget a photo of the back of my eyes to see if there are signs of diabetes or high blood pressure and I was clear. They looked normal. I also paid extra for anti glare protection on the lenses for my sunglasses and can say, it was well worth it! There was a huge selection of frames to choose from and it made me indecisive. After settling for three pairs of the cheaper frames I sat down to order. The total was going to be around 120 for all three pairs. The salesman was very patient. I ended up not getting the three I originally picked out and purchased two Coach frames instead. I used one frame for sunglasses and the other for regular glasses. They feel lovely on and came with coach eyeglass cases. I could not be happier with this purchase! I have never worn glasses so consistently. I absolutely love them. I paid 450.00 for everything and it was worth every penny. The glasses arrived in 6 days! The staff members and doctor were all very friendly and polite. We will go to this location for our optical needs in the future.

This doctor was wonderful!! Great quality of care! My eyes are doing great!!! His sweet…read morereceptionist was very nice as well.

Dr. Vinson is amazing. He is thorough, knowledgeable, attentive, and kind. He diagnosed my eye…read moreproblem after a comprehensive exam and arranged for a retina specialist himself, ensuring I could get in to the specialist as quickly as possible. Excellent care.

I cannot say enough wonderful things about Dr. Nichole Rudowski, OD, Tristan, and the entire staff…read more Dr. Rudowski is incredibly knowledgeable, thorough, and genuinely cares about her patients. She took the time to make sure my vision needs were fully understood and addressed, and I never felt rushed during my appointments. It's clear that she takes great pride in providing exceptional care. Now, let's talk about my glasses situation. I currently require three pairs of glasses. Not because I'm bougie, but because apparently old-ladyhood has caught up with me and decided one pair just wasn't enough. Distance glasses, reading glasses, computer glasses... if they make glasses for finding my other glasses, I may be next in line. Thankfully, Tristan and the staff were amazing throughout the entire process. Everyone went above and beyond to make sure each pair was exactly what I needed. I did have to come back a few times for adjustments to my computer prescription, but every visit was met with patience, kindness, and a sincere desire to get it right. At no point was I made to feel like a nuisance. Instead, they continued working with me until everything was perfect. In a world where great customer service seems increasingly rare, this office stands out. Dr. Rudowski and her team truly care about their patients and are committed to making sure you leave seeing your best. Their professionalism, expertise, and genuine compassion made every interaction a positive experience. Thank you, Dr. Rudowski, Tristan, and the entire team for helping me navigate this "not-bougie-just-aging" chapter of life with clear vision and a lot of patience. I highly recommend this office to anyone looking for outstanding eye care and exceptional service. P.S. They gave my fur brat all the love too! Many thanks! Melanie Judd

We went this morning and had excellent care and service from everyone! Dr. Rodowski explains…read moreeverything to us and has established a friendship with us. Jessica at the front was so helpful with the ordering contacts and glasses! It's like a family! We felt very well taken care of!

Just a friendly welcoming and always return calls in a timely manner! Referred to them by Dr…read more Farmer! The hours are convenient as well! Hard to find pleasant places anymore!

They could not get my prescription right. Ladies at the front desk use to be very friendly…read more They've been replaced by ladies that are not friendly. Short and to the point. Fortunately, Murfreesboro has several Optometrist. I'll find one that is friendly and willing to help.