My wife and I used McDonald Oil at our old house from 2009-2011. We needed a new furnace and there…read morewas already natural gas in the house so we went with that. While we used McDonald we were on auto delivery and never came close to running out of oil. They also came out for service every year, and I recall them coming out at 2AM New Years day 2010 when we got home from a trip and had no heat. Despite the late hour they got our old furnace up in running fast. The wife and I moved in the winter of 2018 to a home that has a oil boiler. Initially we used another local company to deliver oil because that is the company the previous owner used. We asked for auto delivery and they never showed up. Literally had to call this other company daily until they sent someone as our oil tank was reading empty. After going through that awful experience we remembered McDonald Oil and called them to set up service. They came within 3 days of me calling to deliver oil and within a week to service our 30 year old boiler. The service appointment for the cleaning was very professional. They explained everything because we are new to boilers, and addressed the concerns I had. We look forward to a long relationship with you guys once again!

From the owner: One of the areas oldest oil and fuel company's who have been serving the area for the last 75…read moreyears. We are family owned and take pride in providing low cost efficient ways to fuel your home. If you call us today we promise to make sure that you get...

TERRIBLE COMPANY. my husband and I had our oil Tank filled…read morewith 160 gallons of oil ($400) to get us started for the winter. The tank was empty at the time they came. They require an "inspection" before they can fill it, which was done very quickly by the employee. after he put the oil in, the tank was not checked again to make sure there wasn't any leaks, which we came to find out that there was when my husband went down in the basement 2 weeks later. I called the company many times with no answer. Left a message, no call back From them. I finally went to their place on rt. 29, explained what had happen and I asked them for a copy of my receipt from the inspection that took place because I mis placed mine, and the wife of the company quickly came at me with a negative nasty attitude saying that they are not responsible for us losing all of that oil. At this point I just wanted a copy of the receipt, which she kept saying that she didn't keep in her office, (which was big and had a ton of cabinets and drawers everywhere) she said she keeps them at her house in bins. I asked if someone was able to go and get the copy for me and she said kept saying no, because there are so many receipt she has to go through to find mine, from only 2 weeks ago. The husband came in and chatted with me for a little bit about what was going on, and he also did absolutely nothing to help me. I told them I would like the copy of the paperwork mailed to me and they Completely ignored my request, as a paying customer who had just spent $400 with them and who was being pretty level headed for the amount of attitude I was receiving from the wife. 2 weeks has now gone by and i haven't gotten a copy and they will not answer their phone or Return my calls and messages. This company completely sucks!! They are "veteran owned" as it says on their website, and they have completely screwed us as a military family. Extremely disappointed. I have video of part of my conversation with them and the way they spoke to me was very rude. I wish I could give them no stars on this review.

Great company showed up on time competitively price. The delivery drivers were prompt and politeread more

horrible place to have electricity and gas. They price gouge with delivery fees. You make too much…read morefor assistance, but don't make enough to pay your bills because they wanna price gouge. They should feel ashamed all these hard-working people just trying to make ends me wonder how they would feel if you had to choose between paying your bill or food mouth absolutely disgusting this agency somebody needs to come in as a this is absolutely ridiculous price gouging and if you can't pay, they're gonna turn your electricity daughter needs a nebulizer machine for she has asthma. She has really bad breathing and that doesn't qualify for a medical reason to not turn off your electricity. Absolutely disgusting if I could go somewhere else I definitely would whoever runs National Grid should feel ashamed and disgusted with themselves, but they're sitting pretty up shoving their face with fine foods and lavish trips. I'm sure as everybody struggling to make ends meet.

I think a 43% rate hike in a year is a bit much and goes way beyond greed. When are we all going to…read moreban together and complaining, to the people that allow these hikes. People are having to give up their homes because they cannot afford the utilities anymore. In 12/2019 I paid $233.69 for my utilities. In 12/2025 for almost the same amount of usage Impair $471.73. Prices have more than doubled in 6 years. Shame on them.

We had our LP service upgraded to eastern propane today 9/5/2025. Great experience and service…read moreprovided by Jeff and Ron from the Winchendon, Massachusetts location.

Horrible service! This company has attitude. I paid $5,000 for a heater to be installed in my home…read morewith them in 2020. I'm having some problems with it now. Since I don't receive propane from them, they won't even consider me a client. "They have terminated me as a client." A**holes. I had them work with other of my infrastructure issues over the 20 years I've owned my home. Something has changed with them. No longer a friendly company.

Spoke with Julia today. She helped me with a question I had and resolved a billing problem…read moreimmediately. Love that they answer the phone and are very friendly and helpful. Thank you CES.

Very impressed with the professionalism and service quality of CES. I have a propane boiler which…read morebroke down. CES helped me make a diagnosis remotely so they could order the proper part and make a visit ready to fix the problem. Jordan and Rudy showed up on time, confirmed the issue, and replaced the part efficiently, and all with a smile. Thank you!

No only does this company have poor service, they will go after you in court if you get behind on…read moreyour bill! Even if you're paying and attempting to pay! Real bums... this is what happens when morality is not present in leadership at a business.

Since the addition of the app I can pay my bill much more easily. Good work…read more I don't want to say more than that but I have to type more so tHat they will post my review!!! ---/---------------/-//--------------/--------/////----------------------------------------------------------------------------------

Lavinia was so helpful setting up our account. She was Friendly and knowledgeable and got us a…read morecompetitive rate. .

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

They make great subs and pizza. Highly recommend, call ahead to save time and make the process…read morefaster.

From the owner: Our business is meant to be welcoming and open-hearted to anyone who walks through the door. We…read moreprovide gas as well as a delicious deli. We are also a convenience store so come on by and grab a coffee along with a chocolate. You are always welcomed. We respect and care about our customers no matter who they are.

Always courteous very helpful staff a pleasure to be a customer that's my experience for the last…read more15 years.

Rude employees bad customer service. I would highly recommend to know what your getting and avoid…read moreconversation with staff because managers won't solve anything as this store has proven.