I set up a 10:00 -11:00 am appointment to have an estimate for generator, gas water heater,…read morefireplace and water tank installed. My time does not matter since time is not valuable and waiting for an appointment seems to be the model that lazy companies use to avoiding good customer service. I got up early and prepared for the estimate. 11:30 am rolled around and no one came so I called the company. It was a cluster. So, I cancelled the current appoint and the next appointment the following day. Wow! can you imagine needing gas in the heart of winter and freezing to death while waiting for the truck to come? The only thing you could do to survive is start burning the furniture, hook up the barbeque pit or not use Long Energy in the first place. I will go with the last option. It is a long shot, but I think I am right.

Do not use Long energy for fuel purchase or furnace service. we have used this company for our…read morefurnace maintenance and propane supply, but recently purchased our propane from another vendor. Tonight our furnace stopped working and we called Long Energy for emergency service, after looking up our address the extremely rude woman handling our service call stated that since we purchased fuel with another company they "wouldn't touch our furnace for any reason", leaving us in the cold and searching for another service. After serving 22 years in the Marines, I would say that I am disgusted by this company and their lack of ethics and pride in serving their community. If they were to go out of business tomorrow it wouldn't be soon enough.

The help that works there is extremely nice and they go out of their way to find something for you…read more Another thing they are always having things going on like last night they had a movie they're always thinking of something to keep people busy with and they extremely care about children activities.

Adorable library. Bottom lever was very helping when looking at historical records. Thank you all!read more

Great company showed up on time competitively price. The delivery drivers were prompt and politeread more

TERRIBLE COMPANY. my husband and I had our oil Tank filled…read morewith 160 gallons of oil ($400) to get us started for the winter. The tank was empty at the time they came. They require an "inspection" before they can fill it, which was done very quickly by the employee. after he put the oil in, the tank was not checked again to make sure there wasn't any leaks, which we came to find out that there was when my husband went down in the basement 2 weeks later. I called the company many times with no answer. Left a message, no call back From them. I finally went to their place on rt. 29, explained what had happen and I asked them for a copy of my receipt from the inspection that took place because I mis placed mine, and the wife of the company quickly came at me with a negative nasty attitude saying that they are not responsible for us losing all of that oil. At this point I just wanted a copy of the receipt, which she kept saying that she didn't keep in her office, (which was big and had a ton of cabinets and drawers everywhere) she said she keeps them at her house in bins. I asked if someone was able to go and get the copy for me and she said kept saying no, because there are so many receipt she has to go through to find mine, from only 2 weeks ago. The husband came in and chatted with me for a little bit about what was going on, and he also did absolutely nothing to help me. I told them I would like the copy of the paperwork mailed to me and they Completely ignored my request, as a paying customer who had just spent $400 with them and who was being pretty level headed for the amount of attitude I was receiving from the wife. 2 weeks has now gone by and i haven't gotten a copy and they will not answer their phone or Return my calls and messages. This company completely sucks!! They are "veteran owned" as it says on their website, and they have completely screwed us as a military family. Extremely disappointed. I have video of part of my conversation with them and the way they spoke to me was very rude. I wish I could give them no stars on this review.

We hired Mark and crew to remove two very large trees with limited access normally done by crane…read more He and his staff are professional, fun, extremely hard working and knowledgeable. He had the special equipment to make the work productive and extremely safe. They also took care of tree canopy overhang and the two trees stump grinding. He was spot on and timely from the estimate to completing the work in one day. I was very satisfied with the work and value, despite some minor damages which we can take care of myself. We very highly recommend this service and would hire them again.

I gave them a second chance to do repairs to my lawn after plowing my driveway this past winter…read more They did a good job and were much more apologetic about the damage they did and they were there to make things right.

Kyle Lavigne worked on are tankless water heater the 1st day for about 3 plus hours he was very…read moreProfessional and after many tries he found the problem. It was a Friday night and he was back here on Monday with the new part and it works he also notice a part on are boiler was leaking so he had one in his truck so we got that fix too. Would Highly Recommend Crisafulli Bros.

Worst customer service I ever experienced... signed up for its Red Carpet Program ... scheduling…read moreservice I was provided a "window" for arrival between 8am to 5pm to get a call 30 minutes before technician will arrive ... tried calling and was placed in a queue with reminders of what place I was (plus being told how valuable my time was to them) ... after 6 minutes my time came and I was given the opportunity to leave a message

This company is great. I had wanted a "mini-split" in my home to provide AC but the prior company…read morecould only suggest the interior box on the entry wall. Not good. Well, Dave Simons came in and "thought outside the box", literally. Suggested a better location although it required more work from his team. They were here when scheduled and Tom completed the work in a quick and clean manner. Could not have asked for better - recommend without hesitation!

I has Simon's come to fix the furnace they installed a couple of years ago. The tech said I needed…read morea new circuit board and it would take 5 days to get here. A MONTH later no circuit board and they won't respond to my phone calls. Adam's hvac had the board in 1 day and installed it the next day!

My experience BDE Excavation was extremely disappointing. The company lacks basic construction…read moreknowledge and job-site competence. Almost every task had to be Googbled on the spot because the people running the site did not understand proper procedures, standards, or sequencing. There is no real leadership, no reliable direction, and no clear understanding of how the work should actually be done. This creates constant confusion, delays, and unnecessary problems. If you're looking for a company that knows what it's doing, communicates well, or runs a professional job site, I would strongly look elsewhere.

From the owner: Land Excavationread more